Netflix really sux on Fire (and TV too)

jswinden · 12-21-2011, 01:41 PM

Sadly, I have to say that Netflix was a total washout on the Fire and on my TV as well. On both I get VCR quality video that is choppy, freezes a lot, and the sound is out of sync with the pictures. It is rally gosh awful. I'm glad I got a free one month trial which I'm going to cancel.

Okay, just to make sure you understand that I've got good equipment and good internet speed, I'm including the specifics for my systems:

Internet is high speed 20 MBips (wired to Blu-ray player, wireless to Fire)
Blu-Ray player is brand new Panasonic DMP-BDT210 connected with ethernet cable (wired)
TV is Sony Bravia 40" HDTV 1080p capable

As a comparison, I've also got Amazon Prime Instant Video on my Blu-Ray player/TV and on my Fire and on my PC. Amazon Instant Videos look excellent and play wonderfully on all my equipment. Netflix is horrible on all my equipment. Supposedly Netflix provides 720p, but it looks like a 480i broadcast channel on an HDTV--looks like pooh in other words. And it sounds terrible as the audio is so out of sync.

I guess you get what you pay for. Netflix is unlimited at $7.99/month whereas with Amazon you pay a significant amount for each video. Bottomline is Amazon is very watchable and pleasant but Netflix is unwatchable.

SCION · 12-21-2011, 01:49 PM

I had the same quality issues on my Fire with the Netflix app in the Amazon store. I took the app off of my Sony Tablet (which plays superbly). The difference is night and day.

ssahnan · 12-21-2011, 02:03 PM

curious, are there different netflix apps out there then? the fire version says 1.6, android marketplace says 1.6 as well, not the same app?

SCION · 12-21-2011, 02:04 PM

Quote:

Originally Posted by ssahnan

curious, are there different netflix apps out there then? the fire version says 1.6, android marketplace says 1.6 as well, not the same app?

I don't know if they did tweaking for the Fire with the app available via Amazon.

I'm running version 1.5.2 build 389 (Android Market). I don't bother to update sideloaded apps on the Fire unless it's a must have.

sirmaru · 12-21-2011, 02:10 PM

Can't say I agree. Netflix streaming works perfectly on my TV and Fire. I have the same exact equipment for the TV as the OP except my TV size is 32".

I have found a lot of streaming interference during prime time. However, I watch the streaming during non-prime time without any problems at all. I use Netflix CD's during Prime Time.

Netflix has a huge advantage over Amazon in the number of offerings it carries.

You can watch Amazon Prime Videos free if you have that service. I do but found the Netflix star matching to my tastes way over manual searching for what I like on Amazon.

SCION · 12-21-2011, 02:12 PM

Quote:

Originally Posted by sirmaru

Can't say I agree. Netflix streaming works perfectly on my TV and Fire. I have the same exact equipment for the TV except my TV size is 32".

I have found a lot of streaming interference during prime time. However, I watch the streaming during non-prime time without any problems at all. I use Netflix CD's during Prime Time.

I'm able to watch any time without quality issues. I haven't encountered that.

ssahnan · 12-21-2011, 02:13 PM

wow, hmm, i am going to try that. but in general, this one app from android marketplace is then universally compatible with all the devices it's intended for, i.e., tablet, phone?

SCION · 12-21-2011, 02:17 PM

Quote:

Originally Posted by ssahnan

wow, hmm, i am going to try that. but in general, this one app from android marketplace is then universally compatible with all the devices it's intended for, i.e., tablet, phone?

Yes, it is.

Belle2Be · 12-21-2011, 02:19 PM

Wow I love netflix. I haven't had any of the issues you're stating. Maybe you ought to contact them and and do some troubleshooting?

ssahnan · 12-21-2011, 02:24 PM

i just tried both routes with version 1.6, same performance on both which for me, is also crappy performance. the video is not very good especially compared to other tablets like ipad but more then that, I get really bad audio syncing issues. Its off by quite alot.

no issues with netflix on the tv though

WillysJeepMan · 12-21-2011, 02:29 PM

When I first tried netflix on the KF (within minutes of taking it out of the box), I found it nearly unusable... poor video quality, stuttering, etc. But with 6.2 and on, netflix plays as smoothly and as high quality on the KF as it does on my iPad2, ATV2, XBox360, etc.

ssahnan · 12-21-2011, 02:38 PM

Quote:

Originally Posted by WillysJeepMan

When I first tried netflix on the KF (within minutes of taking it out of the box), I found it nearly unusable... poor video quality, stuttering, etc. But with 6.2 and on, netflix plays as smoothly and as high quality on the KF as it does on my iPad2, ATV2, XBox360, etc.

with no audio syncing issues? I have got a cracking internet connection, plus prime plays flawlessly, but wow is the syncing super bad on netflix. Video wise, it's about what i'd expect, not as good tv or ipads but not as bad as it was at launch. Sure takes a while(10-20 seconds) to settle in on a resolution at launch. Concerns me that others have no syncing issues

robertc88 · 12-21-2011, 02:58 PM

NF pq on the Fire seems pretty darn good to me. Isn't it dependent on the quality of the origin's master to begin with?

I must admit though on my HDTV that streaming from Amazon is better.

krm0789 · 12-21-2011, 03:39 PM

The first day I got the Fire I had issues with Netflix stuttering (just on the app, worked fine on the Wii & Playstation) which concerned me b/c I'm a Prime guest & don't have/want Prime videos. But I haven't had issues since, & I use it all the time...

afv011 · 12-21-2011, 04:37 PM

Quote:

Originally Posted by robertc88

NF pq on the Fire seems pretty darn good to me. Isn't it dependent on the quality of the origin's master to begin with?

There is more than that. Netflix HD has hardware requirements, that's why it's available on the Nook Tablet and not on the Nook Color, Fire and most Android phones. If the device doesn't meet the requirements, the stream is SD, not HD.

12-21-2011, 01:41 PM	#1
jswinden Nameless Being	Netflix app on my Fire doesn't sync video and audio well Sadly, I have to say that Netflix was a total washout on the Fire and on my TV as well. On both I get VCR quality video that is choppy, freezes a lot, and the sound is out of sync with the pictures. It is rally gosh awful. I'm glad I got a free one month trial which I'm going to cancel. Okay, just to make sure you understand that I've got good equipment and good internet speed, I'm including the specifics for my systems: Internet is high speed 20 MBips (wired to Blu-ray player, wireless to Fire) Blu-Ray player is brand new Panasonic DMP-BDT210 connected with ethernet cable (wired) TV is Sony Bravia 40" HDTV 1080p capable As a comparison, I've also got Amazon Prime Instant Video on my Blu-Ray player/TV and on my Fire and on my PC. Amazon Instant Videos look excellent and play wonderfully on all my equipment. Netflix is horrible on all my equipment. Supposedly Netflix provides 720p, but it looks like a 480i broadcast channel on an HDTV--looks like pooh in other words. And it sounds terrible as the audio is so out of sync. I guess you get what you pay for. Netflix is unlimited at $7.99/month whereas with Amazon you pay a significant amount for each video. Bottomline is Amazon is very watchable and pleasant but Netflix is unwatchable. Last edited by jswinden; 12-25-2011 at 02:18 PM.

12-21-2011, 02:10 PM	#5
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	Can't say I agree. Netflix streaming works perfectly on my TV and Fire. I have the same exact equipment for the TV as the OP except my TV size is 32". I have found a lot of streaming interference during prime time. However, I watch the streaming during non-prime time without any problems at all. I use Netflix CD's during Prime Time. Netflix has a huge advantage over Amazon in the number of offerings it carries. You can watch Amazon Prime Videos free if you have that service. I do but found the Netflix star matching to my tastes way over manual searching for what I like on Amazon. Last edited by sirmaru; 12-21-2011 at 02:13 PM.

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12-21-2011, 01:49 PM	#2
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	I had the same quality issues on my Fire with the Netflix app in the Amazon store. I took the app off of my Sony Tablet (which plays superbly). The difference is night and day.

12-21-2011, 02:03 PM	#3
ssahnan Enthusiast Posts: 47 Karma: 50 Join Date: Nov 2011 Device: kindle3g, kindle touch, kindle fire, kindle ipad 1 and 2, kindle iphon	curious, are there different netflix apps out there then? the fire version says 1.6, android marketplace says 1.6 as well, not the same app?

12-21-2011, 02:13 PM	#7
ssahnan Enthusiast Posts: 47 Karma: 50 Join Date: Nov 2011 Device: kindle3g, kindle touch, kindle fire, kindle ipad 1 and 2, kindle iphon	wow, hmm, i am going to try that. but in general, this one app from android marketplace is then universally compatible with all the devices it's intended for, i.e., tablet, phone?

12-21-2011, 02:19 PM	#9
Belle2Be Peace, Love, and Books Posts: 355 Karma: 1242738 Join Date: Sep 2010 Device: Kindle 3(3g), NookColor	Wow I love netflix. I haven't had any of the issues you're stating. Maybe you ought to contact them and and do some troubleshooting?

12-21-2011, 02:24 PM	#10
ssahnan Enthusiast Posts: 47 Karma: 50 Join Date: Nov 2011 Device: kindle3g, kindle touch, kindle fire, kindle ipad 1 and 2, kindle iphon	i just tried both routes with version 1.6, same performance on both which for me, is also crappy performance. the video is not very good especially compared to other tablets like ipad but more then that, I get really bad audio syncing issues. Its off by quite alot. no issues with netflix on the tv though

12-21-2011, 02:29 PM	#11
WillysJeepMan Guru Posts: 656 Karma: 2877892 Join Date: Dec 2010 Device: Kobo Touch, KFHD7, GTab 8.4 Pro, iPadAir 2	When I first tried netflix on the KF (within minutes of taking it out of the box), I found it nearly unusable... poor video quality, stuttering, etc. But with 6.2 and on, netflix plays as smoothly and as high quality on the KF as it does on my iPad2, ATV2, XBox360, etc.

12-21-2011, 02:58 PM	#13
robertc88 Fanatic Posts: 555 Karma: 1579999 Join Date: Jan 2011 Device: none	NF pq on the Fire seems pretty darn good to me. Isn't it dependent on the quality of the origin's master to begin with? I must admit though on my HDTV that streaming from Amazon is better.

12-21-2011, 03:39 PM	#14
krm0789 Enthusiast Posts: 27 Karma: 266526 Join Date: Oct 2011 Device: Kindle3	The first day I got the Fire I had issues with Netflix stuttering (just on the app, worked fine on the Wii & Playstation) which concerned me b/c I'm a Prime guest & don't have/want Prime videos. But I haven't had issues since, & I use it all the time...