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Old 11-05-2011, 09:32 AM   #1
Lordblacknail
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Odd Kindle Screen
My Kindle 3 developed a half moon shape in the upper left corner of the screen today. It is totally black and doesn't seem to want to go away. The only thing keeping me from going beserk is I grabbed my wife's Kindle 3 and I will just transfer my books to it. She hasn't looked at it since I gave it to her, so no loss to her.

Anybody seen this black thingie before? Any idea of the cause? Don't think anyone sat on it, I am pretty careful with it, and all of my Kindles have oberon covers.
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Old 11-05-2011, 09:39 AM   #2
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Quote:
Originally Posted by Lordblacknail View Post
My Kindle 3 developed a half moon shape in the upper left corner of the screen today. It is totally black and doesn't seem to want to go away. The only thing keeping me from going beserk is I grabbed my wife's Kindle 3 and I will just transfer my books to it. She hasn't looked at it since I gave it to her, so no loss to her.

Anybody seen this black thingie before? Any idea of the cause? Don't think anyone sat on it, I am pretty careful with it, and all of my Kindles have oberon covers.
Would you say that it's eclipsing the text on that portion of the screen?










Okay, okay, I'll get my coat and leave
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Old 11-05-2011, 09:48 AM   #3
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sounds like a cracked screen substrate to me.
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Old 11-05-2011, 01:48 PM   #4
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Yep, sounds like a broken screen. There are a number of different things that can cause it to crack in the substrate, and it make take a few days for the damage to be noticeable.
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Old 11-05-2011, 02:41 PM   #5
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Can you post a photograph? I have to agree that it does sound like a broken substrate, I'm afraid.
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Old 11-05-2011, 04:23 PM   #6
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Classic screen damage by the sounds of it.
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Old 11-05-2011, 04:42 PM   #7
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Call Kindle Support. They will ship a replacement to you.
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Old 11-05-2011, 05:11 PM   #8
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Call Kindle Support. They will ship a replacement to you.
Indeed. Even if you're the dumba$$ who dropped it on a concrete floor...

Kindle CS is the best.
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Old 11-05-2011, 06:00 PM   #9
wvcherrybomb
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Indeed. Even if you're the dumba$$ who dropped it on a concrete floor...

Kindle CS is the best.
I was going to say something similar.

You can throw your Kindle in the street and intentionally run it over and Amazon will still replace it free. This is why I love Amazon and they get a good portion of my income.
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