Troubleshooting Excessive Charge Time on Kindle3

jocampo · 06-11-2011, 05:41 PM

My Kindle 3 was maybe 20% charged? so I decided to give it a charge, overnight. I plugged it at midnight and when I woke up today, it was still charging/yellow. I let it for one more hour and it was 11am and still yellow. I unplugged and looks it's fully charged anyway but this is the 1st time that happened to me.

Can we trust on the light indicator? Mine used to turn green when fully charge. Maybe my Kindle is getting old? lol ...

Leep · 06-11-2011, 05:47 PM

Interesting. I have recently started having problems with my K3 wifi. Amazon CS has been very good about follow-up and has offered to replace it. Since I'm curious, I've chosen to jump through the hoops to try and identify the problem. Last hoop Tuesday doesn't seem to have fixed it, so guess replacement is next.

How old is your Kindle and is it a 3G or wifi version. My 3G - no issues, wifi is the problem child.

cheers

jocampo · 06-11-2011, 06:01 PM

Mine is wifi ... like 8 months old maybe? But I use it a lot!

...

Like I said, this is the 1st time that the light did not turn green after charging.

Jessica Lares · 06-11-2011, 06:50 PM

Have you tried letting it completely drain and see what happens? I'm not sure what kind of battery the Kindle has, but making it completely die might help as it does with other devices.

Leep · 06-12-2011, 01:28 AM

Mine did completely drain completely, but it did not change anything. I'm to the point of having to charge about every 8-9 days, with wifi off. Have re-indexed per Amazon and reset to factory defaults per Amazon. Like you, I use mine a fair amount.

jocamp, have you ever used Kindle Collections? I have and have wondered in the back of my mind if it might cause unusual indexing that would stress the battery. In any event, after you use it for a week or so, try re-charging and see if you get the green indicator. If you still have an issue, would suggest opening a dialog with Amazon CS so that you're on record as having an issue before your 1 year warranty comes up.

cheers

RDaneel54 · 06-12-2011, 08:29 AM

Mine did this. I rebooted it (hold off switch over for about 20 seconds then let go. Wait patiently).

It hasn't done it again.

Dean

HarryT · 06-12-2011, 09:15 AM

Quote:

Originally Posted by Leep

jocamp, have you ever used Kindle Collections? I have and have wondered in the back of my mind if it might cause unusual indexing that would stress the battery.

Collections have nothing to do with indexing, so this is unlikely to be the case. I make extensive use of collection, and my Kindle (on which I typically read for 1-2 hours a day) goes weeks between charging.

jocampo · 06-12-2011, 10:19 AM

I'll call customer support but will keep wifi on all the time so I can drain battery faster and retest or charge again.

So, is this happening to someone else, I mean, the led not turning green and still charging after a while?

sirmaru · 06-12-2011, 10:27 AM

It may be fully charged even if the LED does not show green. What does your charge icon show?

Try using it and see how long it lasts before the message appears stating that you need a charge.

I use my Kindle WiFi 3 for about one hour per day and it lasts from 23 to 30 days before the charge message appears. I keep WiFi always on. Try doing that. Maybe turning WiFi on and off a lot affects the LED in some way.

If you have just a defective LED, it may pay to just keep it if nothing else is affected.

jocampo · 06-12-2011, 10:39 AM

Yeah, it was fully charged, it's just the led not turning green so no way to know if it's done charging or what, unless actually checking the screen.

93terp · 06-12-2011, 10:57 AM

Quote:

Originally Posted by jocampo

My Kindle 3 was maybe 20% charged? so I decided to give it a charge, overnight. I plugged it at midnight and when I woke up today, it was still charging/yellow. I let it for one more hour and it was 11am and still yellow. I unplugged and looks it's fully charged anyway but this is the 1st time that happened to me.

Can we trust on the light indicator? Mine used to turn green when fully charge. Maybe my Kindle is getting old? lol ...

One of my pet peeves about the Kindle (which I otherwise totally love!) is, unlike most other personal electronics that I have, the battery charging symbol never changes from the "lightening bolt" icon once the battery is fully charged. Seems to me it should switch to something else (i.e. a wall plug or something similar) to indicate that charging is complete.

guardian1xx1 · 06-12-2011, 11:14 AM

Hi everyone. I have experienced same thing, my K3 was almost drained out, so I decided to charge it with charger. After few hours, {dont know exact time} I decided to unplug it from charger and right when i came to room with my eyes on kindle I noticed green light to switch to yellow/orange. So I switched my K on to check what is going on, but everything seemed to be fine. Next time I will pay more attention to that to find out what can be wrong or probably will use some socket timer to prevent possible issues.

CWatkinsNash · 06-12-2011, 01:29 PM

Quote:

Originally Posted by jocampo

I'll call customer support but will keep wifi on all the time so I can drain battery faster and retest or charge again.

So, is this happening to someone else, I mean, the led not turning green and still charging after a while?

I have had something similar happen. I generally do book transfers about once a week, and if it's a large amount of books (25+) I leave it hooked up because the indexing uses so much battery. Last week when I did this, it charged to green, then after about half an hour turned orange again and stayed that way.

I checked it and I had a book with an indexing issue. Deleted it, did a mobi-to-mobi on that book in calibre, and send it to the device again. 15 minutes later, the light turned green and stayed that way.

That's the only time I've had the charge indicator do that.

CWatkinsNash · 06-12-2011, 01:33 PM

Quote:

Originally Posted by Leep

jocamp, have you ever used Kindle Collections? I have and have wondered in the back of my mind if it might cause unusual indexing that would stress the battery.

Are you referring to the plugin? If so, all that it effects is the collections.json file. Nothing that the Kindle indexes is touched. Now, most people would run the plugin right after adding books to the device, so there will be a battery drain because the new books are being indexed but it shouldn't have anything to do with Collections.

And sorry for not multi-quoting.

terencek · 06-16-2011, 07:39 AM

There have been a few reports of the orange light changing to green when charged, then going BACK to orange before turning green again. Has happened to me once in about 20 charging cycles.

I also find it generally takes longer to charge through the laptop USB port than using a dedicated charging transformer with a USB-out port.

06-11-2011, 05:41 PM	#1
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	Excessive Charge Time on Kindle3 My Kindle 3 was maybe 20% charged? so I decided to give it a charge, overnight. I plugged it at midnight and when I woke up today, it was still charging/yellow. I let it for one more hour and it was 11am and still yellow. I unplugged and looks it's fully charged anyway but this is the 1st time that happened to me. Can we trust on the light indicator? Mine used to turn green when fully charge. Maybe my Kindle is getting old? lol ...

06-12-2011, 10:27 AM	#9
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	It may be fully charged even if the LED does not show green. What does your charge icon show? Try using it and see how long it lasts before the message appears stating that you need a charge. I use my Kindle WiFi 3 for about one hour per day and it lasts from 23 to 30 days before the charge message appears. I keep WiFi always on. Try doing that. Maybe turning WiFi on and off a lot affects the LED in some way. If you have just a defective LED, it may pay to just keep it if nothing else is affected. Last edited by sirmaru; 06-12-2011 at 10:29 AM.

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06-11-2011, 05:47 PM	#2
Leep Guru Posts: 739 Karma: 1018859 Join Date: Jun 2008 Location: Near Seattle Device: kindle1, K3, K3G (thanks MR), iTouch, Kindle Touch	Interesting. I have recently started having problems with my K3 wifi. Amazon CS has been very good about follow-up and has offered to replace it. Since I'm curious, I've chosen to jump through the hoops to try and identify the problem. Last hoop Tuesday doesn't seem to have fixed it, so guess replacement is next. How old is your Kindle and is it a 3G or wifi version. My 3G - no issues, wifi is the problem child. cheers

06-11-2011, 06:01 PM	#3
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	Mine is wifi ... like 8 months old maybe? But I use it a lot! ... Like I said, this is the 1st time that the light did not turn green after charging.

06-11-2011, 06:50 PM	#4
Jessica Lares Wizard Posts: 2,240 Karma: 5759170 Join Date: Jun 2011 Location: Near Dallas, Texas, USA Device: iPad Mini, iPod Touch (5th gen)	Have you tried letting it completely drain and see what happens? I'm not sure what kind of battery the Kindle has, but making it completely die might help as it does with other devices.

06-12-2011, 01:28 AM	#5
Leep Guru Posts: 739 Karma: 1018859 Join Date: Jun 2008 Location: Near Seattle Device: kindle1, K3, K3G (thanks MR), iTouch, Kindle Touch	Mine did completely drain completely, but it did not change anything. I'm to the point of having to charge about every 8-9 days, with wifi off. Have re-indexed per Amazon and reset to factory defaults per Amazon. Like you, I use mine a fair amount. jocamp, have you ever used Kindle Collections? I have and have wondered in the back of my mind if it might cause unusual indexing that would stress the battery. In any event, after you use it for a week or so, try re-charging and see if you get the green indicator. If you still have an issue, would suggest opening a dialog with Amazon CS so that you're on record as having an issue before your 1 year warranty comes up. cheers

06-12-2011, 08:29 AM	#6
RDaneel54 Aging Positronic Brain Posts: 633 Karma: 2155452 Join Date: Jul 2008 Location: Aurora (when off-Earth) Device: Amazon Oasis; iPhone, iPad Mini	Mine did this. I rebooted it (hold off switch over for about 20 seconds then let go. Wait patiently). It hasn't done it again. Dean

06-12-2011, 10:19 AM	#8
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	I'll call customer support but will keep wifi on all the time so I can drain battery faster and retest or charge again. So, is this happening to someone else, I mean, the led not turning green and still charging after a while?

06-12-2011, 10:39 AM	#10
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	Yeah, it was fully charged, it's just the led not turning green so no way to know if it's done charging or what, unless actually checking the screen.

06-12-2011, 11:14 AM	#12
guardian1xx1 Junior Member Posts: 1 Karma: 10 Join Date: Sep 2010 Device: none	Hi everyone. I have experienced same thing, my K3 was almost drained out, so I decided to charge it with charger. After few hours, {dont know exact time} I decided to unplug it from charger and right when i came to room with my eyes on kindle I noticed green light to switch to yellow/orange. So I switched my K on to check what is going on, but everything seemed to be fine. Next time I will pay more attention to that to find out what can be wrong or probably will use some socket timer to prevent possible issues.

06-16-2011, 07:39 AM	#15
terencek Groupie Posts: 170 Karma: 1010944 Join Date: Oct 2010 Location: The African bush Device: Kindle 3	There have been a few reports of the orange light changing to green when charged, then going BACK to orange before turning green again. Has happened to me once in about 20 charging cycles. I also find it generally takes longer to charge through the laptop USB port than using a dedicated charging transformer with a USB-out port.