Do I need a new mp3 player?

BeccaAnn · 12-15-2010, 10:42 PM

I have a Creative Zen mp3 player. It fell of the back of the sofa a few days ago. It plays fine and charges all right; however, I went to add some music and now my computer doesn't recognize it. I've tried re-installing the software, changing the USB connection, and checked that the USB cord works (it does). Does this mean I need a new player?

kindlekitten · 12-15-2010, 10:48 PM

oh dear ;o( I remember when I accidentally killed my Zen ( washed it *sob*). I wonder if somehow you haven't knocked the internal usb connection loose?

CazMar · 12-15-2010, 10:48 PM

Could there be dust or fluff in the USB connector? Be careful cleaning it! Use a fine paintbrush or one of those little camera dust brushes. Just a thought as dirty connectors can cause problems (yes, we learnt this the hard way!)

GA Russell · 12-15-2010, 11:10 PM

I can't remember where I learned of this site. Maybe here! Anyway, it's got some good discussions about what to buy when you need to buy a new mp3 player. (hint: Sanyo clip+ and Cowan)

http://anythingbutipod.com/

Javed · 12-16-2010, 07:19 AM

I use to have a Creative Zen Nano Plus and it worked quite well, until it died and stopped working.

Now I am very happy with both my Apple Nano and Touch.....they are both very reliable for me.

I think it may be a good idea to look around for another mp3 player that suits your particular needs.

jbcohen · 12-16-2010, 08:28 AM

Good advice from CazMar. Next you will need to determine if the problem is the player or the USB. Start by plugging in a different USB appliance and attempt to access the player, does the PC access the player? Also try asking at anythingbutipod.com, those folks know everything about MP3 players.

MJK2111 · 12-16-2010, 09:58 AM

BeccaAnn,
When you plug in the device, can you "see" it using Windows Explorer by clicking on "My Computer"

BeccaAnn · 12-16-2010, 11:58 AM

Thank you to everyone who replied. I went to the anythingbutipod.com website and found an answer there. I needed to reboot my player. Thank goodness it was an easy fix and I didn't have to take apart the player or buy a new one (since I'm jobless and have no money). My computer now recognizes the player and I was able to add more music with no problems.

sakura-panda · 12-16-2010, 12:59 PM

Yay! Good for you!

I was peeking in to see if your solution could help me with my problem, but mine is a dead battery that is difficult to replace. (What I really need is a cable that will allow me to plug an iPod into the wall and the computer at the same time -- but I don't think they exist.)

GA Russell · 12-16-2010, 01:02 PM

That's great, BeccaAnn!

12-15-2010, 10:42 PM	#1
BeccaAnn Groupie Posts: 188 Karma: 660 Join Date: Aug 2009 Location: Spearfish, SD, USA Device: Sony PRS-505	Do I need a new mp3 player? I have a Creative Zen mp3 player. It fell of the back of the sofa a few days ago. It plays fine and charges all right; however, I went to add some music and now my computer doesn't recognize it. I've tried re-installing the software, changing the USB connection, and checked that the USB cord works (it does). Does this mean I need a new player?

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12-15-2010, 10:48 PM	#2
kindlekitten Professional Adventuress Posts: 13,368 Karma: 50260224 Join Date: Sep 2009 Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!) Device: Kindle, the original! Times Two! and gifting an International Kindle	oh dear ;o( I remember when I accidentally killed my Zen ( washed it sob). I wonder if somehow you haven't knocked the internal usb connection loose?

12-15-2010, 10:48 PM	#3
CazMar Book Geek Posts: 596 Karma: 1499085 Join Date: Aug 2010 Location: Adelaide, Australia Device: Kobo Touch, Asus MemPad 7" tablet, Nexus 5, Asus 10" tablet	Could there be dust or fluff in the USB connector? Be careful cleaning it! Use a fine paintbrush or one of those little camera dust brushes. Just a thought as dirty connectors can cause problems (yes, we learnt this the hard way!)

12-15-2010, 11:10 PM	#4
GA Russell Ticats/Als, Riders/Lions Posts: 7,717 Karma: 31487351 Join Date: Aug 2009 Location: Raleigh, NC Device: Paperwhite, Kindles 10 & 4 and jetBook Lite	I can't remember where I learned of this site. Maybe here! Anyway, it's got some good discussions about what to buy when you need to buy a new mp3 player. (hint: Sanyo clip+ and Cowan) http://anythingbutipod.com/

12-16-2010, 07:19 AM	#5
Javed Grand Sorcerer Posts: 10,270 Karma: 1126878541 Join Date: Oct 2009 Device: Astak Pocket PRO, iPod Touch, PRS-650	I use to have a Creative Zen Nano Plus and it worked quite well, until it died and stopped working. Now I am very happy with both my Apple Nano and Touch.....they are both very reliable for me. I think it may be a good idea to look around for another mp3 player that suits your particular needs.

12-16-2010, 08:28 AM	#6
jbcohen Wizard Posts: 3,033 Karma: 11196738 Join Date: Oct 2010 Location: Where am I? Device: Kindle Paperwhite Signature edition and a Samsung S24 Ultra	Good advice from CazMar. Next you will need to determine if the problem is the player or the USB. Start by plugging in a different USB appliance and attempt to access the player, does the PC access the player? Also try asking at anythingbutipod.com, those folks know everything about MP3 players.

12-16-2010, 09:58 AM	#7
MJK2111 FUBAR! Posts: 1,946 Karma: 15018767 Join Date: Mar 2010 Location: Woodstock, IL Device: Kindle 3, Samsung Galaxy Note 10.1 S	BeccaAnn, When you plug in the device, can you "see" it using Windows Explorer by clicking on "My Computer"

12-16-2010, 11:58 AM	#8
BeccaAnn Groupie Posts: 188 Karma: 660 Join Date: Aug 2009 Location: Spearfish, SD, USA Device: Sony PRS-505	Thank you to everyone who replied. I went to the anythingbutipod.com website and found an answer there. I needed to reboot my player. Thank goodness it was an easy fix and I didn't have to take apart the player or buy a new one (since I'm jobless and have no money). My computer now recognizes the player and I was able to add more music with no problems.

12-16-2010, 12:59 PM	#9
sakura-panda Guru Posts: 939 Karma: 9558874 Join Date: Oct 2008 Location: Southeast Michigan, USA Device: Kindle Oasis; 11" iPad Pro (Books, Kindle, Kobo, MapleRead SE)	Yay! Good for you! I was peeking in to see if your solution could help me with my problem, but mine is a dead battery that is difficult to replace. (What I really need is a cable that will allow me to plug an iPod into the wall and the computer at the same time -- but I don't think they exist.)

12-16-2010, 01:02 PM	#10
GA Russell Ticats/Als, Riders/Lions Posts: 7,717 Karma: 31487351 Join Date: Aug 2009 Location: Raleigh, NC Device: Paperwhite, Kindles 10 & 4 and jetBook Lite	That's great, BeccaAnn!