$75 credit toward new Sony Reader - Page 6

rebarnmom · 11-20-2010, 04:50 PM

Quote:

Originally Posted by wvcherrybomb

I would call customer service. They may be able to enter your ecoupon manually. They have been very accommodating to others and you hopefully will be to you also.

Well, I called them. I was not so lucky. All he would offer me was free expedited shipping to compensate for the error. Shipping was already free, but this is expedited. Looking on the bright side, as much as I've missed it, expedited shipping is a plus!

I can use my Sony Rewards points to purchase a $100 gift card to the Reader Store.

kc24zz · 11-20-2010, 05:44 PM

rebarnmom- I'm surprised by this. Did they say the $130 coupon was an error?

rebarnmom · 11-20-2010, 10:43 PM

Quote:

Originally Posted by kc24zz

rebarnmom- I'm surprised by this. Did they say the $130 coupon was an error?

Yep.

paulak39 · 11-21-2010, 07:35 AM

The $130 reward value is supposed to have something to do with the Sony rewards program, and $75 is the value of the coupon.

Penforhire · 11-21-2010, 11:13 AM

We can't complain TOO much, seeing as how this credit coincides with their very unexpected price drop. I imagine they're feeling the heat from the Kindle and Nook, given Sony is a bit pricey, but it happened so soon after the new model launches.

Latinandgreek · 11-21-2010, 11:34 AM

I'm much too attached to my 505 to trade it in, but I will likely upgrade to either the 650 or 950. I'm still trying to decide!

Wetdogeared · 11-21-2010, 11:44 AM

Since my PRS-700 cost me CA$448.00* + CA$34.00* for an A/C charger + CA$118* to extend the warranty by two years = CA$600* just two years ago**, the offer of CA$75.00 for a trade-in is bit hard to swallow and it makes me a tad angry.

*price includes taxes
**with no firmware upgrades

rebarnmom · 11-21-2010, 01:19 PM

Quote:

Originally Posted by paulak39

The $130 reward value is supposed to have something to do with the Sony rewards program, and $75 is the value of the coupon.

Well, I'm a Sony Rewards member, but I don't have a Sony Rewards credit card. Is that what you are talking about? If I had a Sony Card, the reward would be $130?

The point rewards and price discounts ARE better for those who have/use a their Sony Card.

rebarnmom · 11-21-2010, 01:28 PM

Quote:

Originally Posted by Wetdogeared

Since my PRS-700 cost me CA$448.00* + CA$34.00* for an A/C charger + CA$118* to extend the warranty by two years = CA$600* just two years ago**, the offer of CA$75.00 for a trade-in is bit hard to swallow and it makes me a tad angry.

*price includes taxes
**with no firmware upgrades

Understandable!

They are bringing in more money if you sell them on eBay, but I didn't want to go that route (and I do a lot of selling on eBay). I guess I'm just leery of selling electronics.

My out-of pocket cost for my 700 was not that much as I used a great deal of Amazon rewards certificates that my husband acquired from his business credit cards. And I can truly say that I got my time & money's worth out of it. The $130 would've been a lot nicer, but I'm not one to argue. I should've let my husband make the call. He's much better at that sort of thing!

tjika · 11-22-2010, 12:53 PM

Can anyone tell me if you have to be an american citizen to be able do a trade in in the store?

I'll be in florida in december and it would be great if I could trade my 500 in for the 650.

Zoshka · 11-22-2010, 06:39 PM

I also received the email for the $130 trade-in credit for an old Jetbook Lite. I wanted to see if my local Sony Style store would honor it, but they said they couldn't use ecoupon codes there, and none of the 3 display models even had power so I couldn't see which one I wanted, so I wrote a complaint email to Sony. Today I decided to try using the code online, got the $75 discount on a $180 (after student discount) PRS-650, and talked to Live Chat customer service about the difference between the $130 in the email and the $75. I asked if Sony would honor the price in the email, and they offered me $125 off, so I ended up with a $60 (after tax) PRS-650.

SCION · 11-22-2010, 07:35 PM

Wow! That's great news. Enjoy.

Latinandgreek · 11-23-2010, 05:00 AM

Quote:

Originally Posted by Zoshka

I also received the email for the $130 trade-in credit for an old Jetbook Lite. I wanted to see if my local Sony Style store would honor it, but they said they couldn't use ecoupon codes there, and none of the 3 display models even had power so I couldn't see which one I wanted, so I wrote a complaint email to Sony. Today I decided to try using the code online, got the $75 discount on a $180 (after student discount) PRS-650, and talked to Live Chat customer service about the difference between the $130 in the email and the $75. I asked if Sony would honor the price in the email, and they offered me $125 off, so I ended up with a $60 (after tax) PRS-650.

Wow! I'm glad you got such a good deal, enjoy!

kc24zz · 11-23-2010, 10:51 AM

Excellent deal Zoshka!

Sony seems very confused about this coupon offer! CustomerCare stated I would receive a $55 credit on monday. No $55 yet, but I did receive a second coupon with $75 value! Since I purchased the 350 as a gift, I'm thinking of purchasing a 650 for me.

paulak39 · 11-23-2010, 01:14 PM

I also received a second coupon for $75. When trying to use it, I received a message saying the coupon has already been used. In my case, it was probably just a corrected coupon, not a new one, but it would have been helpful if the message made it clear. Sony really has caused some confusion.

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11-20-2010, 05:44 PM	#77
kc24zz Enthusiast Posts: 46 Karma: 318 Join Date: Jun 2010 Location: northern calif Device: sony prs 505, galaxy tab	rebarnmom- I'm surprised by this. Did they say the $130 coupon was an error?

11-21-2010, 07:35 AM	#79
paulak39 Connoisseur Posts: 74 Karma: 368 Join Date: Dec 2009 Location: New York State Device: IpadAir; IpadMini2; FireHDX8.9; Kindle Voyage	The $130 reward value is supposed to have something to do with the Sony rewards program, and $75 is the value of the coupon.

11-21-2010, 11:13 AM	#80
Penforhire Wizard Posts: 2,230 Karma: 7145404 Join Date: Nov 2007 Location: Southern California Device: Kindle Voyage & iPhone 7+	We can't complain TOO much, seeing as how this credit coincides with their very unexpected price drop. I imagine they're feeling the heat from the Kindle and Nook, given Sony is a bit pricey, but it happened so soon after the new model launches.

11-21-2010, 11:34 AM	#81
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	I'm much too attached to my 505 to trade it in, but I will likely upgrade to either the 650 or 950. I'm still trying to decide!

11-21-2010, 11:44 AM	#82
Wetdogeared Storm Surge'n Posts: 5,781 Karma: 8213195 Join Date: Nov 2008 Location: Polar Vortex Device: S0ny PRS-300/350/505/700/T1	Since my PRS-700 cost me CA$448.00* + CA$34.00* for an A/C charger + CA$118* to extend the warranty by two years = CA$600* just two years ago*, the offer of CA$75.00 for a trade-in is bit hard to swallow and it makes me a tad angry. price includes taxes **with no firmware upgrades

11-22-2010, 12:53 PM	#85
tjika Junior Member Posts: 6 Karma: 10 Join Date: Aug 2007 Device: sony prs650	Can anyone tell me if you have to be an american citizen to be able do a trade in in the store? I'll be in florida in december and it would be great if I could trade my 500 in for the 650.

11-22-2010, 06:39 PM	#86
Zoshka Connoisseur Posts: 97 Karma: 1000000 Join Date: Nov 2010 Location: WA Device: Kindle 3 & 4, Nook Tablet	I also received the email for the $130 trade-in credit for an old Jetbook Lite. I wanted to see if my local Sony Style store would honor it, but they said they couldn't use ecoupon codes there, and none of the 3 display models even had power so I couldn't see which one I wanted, so I wrote a complaint email to Sony. Today I decided to try using the code online, got the $75 discount on a $180 (after student discount) PRS-650, and talked to Live Chat customer service about the difference between the $130 in the email and the $75. I asked if Sony would honor the price in the email, and they offered me $125 off, so I ended up with a $60 (after tax) PRS-650.

11-22-2010, 07:35 PM	#87
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	Wow! That's great news. Enjoy.

11-23-2010, 10:51 AM	#89
kc24zz Enthusiast Posts: 46 Karma: 318 Join Date: Jun 2010 Location: northern calif Device: sony prs 505, galaxy tab	Excellent deal Zoshka! Sony seems very confused about this coupon offer! CustomerCare stated I would receive a $55 credit on monday. No $55 yet, but I did receive a second coupon with $75 value! Since I purchased the 350 as a gift, I'm thinking of purchasing a 650 for me.

11-23-2010, 01:14 PM	#90
paulak39 Connoisseur Posts: 74 Karma: 368 Join Date: Dec 2009 Location: New York State Device: IpadAir; IpadMini2; FireHDX8.9; Kindle Voyage	I also received a second coupon for $75. When trying to use it, I received a message saying the coupon has already been used. In my case, it was probably just a corrected coupon, not a new one, but it would have been helpful if the message made it clear. Sony really has caused some confusion.