Factory reset K5 using file - Page 2

Vermilion · 03-25-2015, 06:24 AM

I damaged my kindle pw when my computer crashed while the kindle was plugged in. After that the kindle would begin to load up and then get stuck on 'error code: 2'. I called Amazon support and was told that it could not be repaired.

The factory reset advice given here worked perfectly! Thank you very much OP. I'm pretty disgusted with Amazon and it's so-called support.

avelezca · 07-05-2015, 10:27 AM

Hi. I have the same problem and Amazon just told me to buy another one at a discount. I am very upset. Anyway, I am trying your solution but I am not sure how to create the empty file. I have windows 8. Is it a text file? I really need to rescue my Kindle, I am a student and I cant afford to lose 180 dollars. I hate amazon now, my Kindle is past the warranty but it is like new and just stopped working.Thanks.

eschwartz · 07-05-2015, 10:55 AM

Just create a "new text document", but make sure it does not have a file extension.

You will need to set Windows Explorer to show file extensions, or it will automatically be created with a .txt file extension.

KhoaNguyen · 10-05-2015, 12:15 PM

it work with my ppw 2015! thanks much for the tip

knc1 · 10-05-2015, 12:22 PM

Quote:

Originally Posted by KhoaNguyen

it work with my ppw 2015! thanks much for the tip

I have spot-checked a few of the 5.6.x series of firmwares -
The trigger file is still recognized by all that I have checked.

The only thing that hasn't been updated is the C.S. clerk's "approved answer sheet".

doodie · 10-13-2015, 10:49 PM

Have a PW1 5.6.1.1 rooted and it's acting funky I screwed it up somehow.. If I do this it factory resets it back to 5.6.1.1 clean install and no root? I'm trying to basically reformat mine back to default but I don't want to lose root.

eschwartz · 10-14-2015, 12:38 AM

It operates the same as "Reset to Factory Defaults".

The jailbreak *should* preserve itself through a Reset, but on fw>=5.6.1 you will need to give it a helping hand.
See the jailbreak thread for more details. Particularly, the Important Notice Regarding Jailbreak Updates.

knc1 · 10-15-2015, 08:14 AM

Quote:

Originally Posted by doodie

- - - -
If I do this it factory resets it back to 5.6.1.1 clean install and no root?
- - - -

Factory reset does nothing to the factory image that is installed.
If you messed that up, it will stay messed up.

It will clear out the preferences and settings stored in /var/local along with everything in the visible USB storage.

07-05-2015, 10:27 AM	#17
avelezca Junior Member Posts: 1 Karma: 10 Join Date: Jul 2015 Device: Kindle Paper white	Repair Needed. Your kindle needs repair. Hi. I have the same problem and Amazon just told me to buy another one at a discount. I am very upset. Anyway, I am trying your solution but I am not sure how to create the empty file. I have windows 8. Is it a text file? I really need to rescue my Kindle, I am a student and I cant afford to lose 180 dollars. I hate amazon now, my Kindle is past the warranty but it is like new and just stopped working.Thanks.

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03-25-2015, 06:24 AM	#16
Vermilion Junior Member Posts: 1 Karma: 10 Join Date: Mar 2015 Device: kindle paperwhite	I damaged my kindle pw when my computer crashed while the kindle was plugged in. After that the kindle would begin to load up and then get stuck on 'error code: 2'. I called Amazon support and was told that it could not be repaired. The factory reset advice given here worked perfectly! Thank you very much OP. I'm pretty disgusted with Amazon and it's so-called support.

07-05-2015, 10:55 AM	#18
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Just create a "new text document", but make sure it does not have a file extension. You will need to set Windows Explorer to show file extensions, or it will automatically be created with a .txt file extension.

10-05-2015, 12:15 PM	#19
KhoaNguyen Junior Member Posts: 1 Karma: 10 Join Date: Jul 2010 Device: Kindle PaperWhite 2015	it work with my ppw 2015! thanks much for the tip

10-13-2015, 10:49 PM	#21
doodie Junior Member Posts: 4 Karma: 10 Join Date: Jan 2013 Device: Kindle Paperwhite	Have a PW1 5.6.1.1 rooted and it's acting funky I screwed it up somehow.. If I do this it factory resets it back to 5.6.1.1 clean install and no root? I'm trying to basically reformat mine back to default but I don't want to lose root.

10-14-2015, 12:38 AM	#22
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	It operates the same as "Reset to Factory Defaults". The jailbreak should preserve itself through a Reset, but on fw>=5.6.1 you will need to give it a helping hand. See the jailbreak thread for more details. Particularly, the Important Notice Regarding Jailbreak Updates.

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