|  01-31-2014, 01:13 AM | #61 | |
| Junior Member  Posts: 5 Karma: 10 Join Date: Jan 2014 Location: Australia Device: Kobo Glo | Quote: 
 I tried everything and just couldnt get it to boot. The light cycle looked like it was doing the right thing, but nothing happened on the screen. I had a feeling from the beginning it was no power or information getting to the screen, so I pulled a few more screws, and there it was, cracked glass. Must have been pressed when it was in the front of my bags, (weird as it was in the case). Anyhow going to get another one when I get some cash, and hopefully there is a sale on sometime soon and one of the retailers. Cheers James | |
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|  02-16-2014, 06:06 PM | #62 | 
| Junior Member  Posts: 1 Karma: 10 Join Date: Feb 2014 Device: Kobo Glo | 
			
			Hello, My Kobo Glo seems permanently frozen, screen all glitchy and have tried every reset I can find and can't get the screen unfrozen. Thinking it's bricked, but does anyone have an image file to share so I can try my last resort? Thank you kindly! | 
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|  02-16-2014, 06:34 PM | #63 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			PM sent.
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|  02-17-2014, 04:10 AM | #64 | 
| Grand Sorcerer            Posts: 5,862 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles | 
			
			Post a clear, high quality photo of the screen. From your description, odds are you have a broken glass substrate. and no amount of new images will fix that. Knowing now could save you some grief.
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|  02-18-2014, 02:56 PM | #65 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Feb 2014 Device: Kobo Glo | 
			
			Could someone please PM me the link to the image? I also have a broken SD card =/ | 
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|  02-18-2014, 06:10 PM | #66 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			Myr: PM sent.
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|  02-19-2014, 03:01 PM | #67 | 
| Junior Member  Posts: 2 Karma: 10 Join Date: Jan 2014 Device: kindle paperwhite2 | 
				
				need sd image for kobo glo
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|  02-26-2014, 04:43 PM | #68 | 
| Zealot            Posts: 105 Karma: 5885446 Join Date: Feb 2014 Device: Kobo Glo | 
			
			Can you also send me the link to the image please? My device is broken after 3.2.0 update. | 
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|  02-26-2014, 05:48 PM | #69 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			arasyi: I have sent the link in a PM, but... Have you tried a factory reset using the buttons? A failed upgrade doesn't usually break the factory reset mechanism. | 
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|  03-13-2014, 11:49 AM | #70 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2013 Location: Oregon Device: Kobo Glo | 
			
			I would be most grateful if someone would share the link with me as well.  I've been sans-kobo for a few days..    In case this info helps anyone, I also lost my sd during the 3.2.0 update. It was OTA, and the Kobo was plugged into a USB charger. Tried 20-sec power off & on, pinhole restart, light-button-hold+long-poweron many times with no luck. I pulled the SD card, and it appears that the partition information is missing. Tried fdisk, gdisk, parted, gparted in linux -- all show unknown label or missing partition info. Same with diskutil on Mac and diskpart on Win (expected unknown on Win, though). Oddly enough, I was able to recover data at the file level using a SD-specific 3rd party recovery utility on the mac, so data is still present in some form. Thank you! | 
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|  03-13-2014, 06:50 PM | #71 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			graypixel: PM sent
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|  03-15-2014, 12:50 PM | #72 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2013 Location: Oregon Device: Kobo Glo | 
			
			davidfor:  Thanks again for the image. Update: Although Kobo is still not working, img was just what i needed for troubleshooting. wrote img to sd; inserted sd & turned on. kobo led worked now properly, but no display. Resets (both light button hold & paperclip hole button) have same results after new img (led blue/green/red etc lighting up as I'd expect), but still no display. Thanks to having the img, I can exclude that as the source of the problem. My assumption is that the glo was on its way out, and perhaps something in the update was enough to push it over the edge. Or it could all be a coincidence or (sadly) planned obsolescence... I'll still work on it; if I do get a solution, I will post it. My thanks again. | 
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|  03-15-2014, 08:12 PM | #73 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2013 Location: Oregon Device: Kobo Glo | 
			
			I tried a different sd card with the recovery image, and I have a working Kobo again.  Cheers! | 
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|  03-17-2014, 06:16 AM | #74 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Mar 2014 Device: Kobo Aura HD | 
			
			My partner's Kobo Glo (model N613) seems to have frozen in the "Powered Off" (i.e. sleeping) state and doesn't seem to respond to resetting. When trying to bring it out of sleep, the LED turns blue for about 10 seconds, then goes out again. I'm thinking of yanking out the SD card and reflashing it. I was wondering if I could please get a copy of the firmware image? Many thanks!
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|  03-17-2014, 06:18 AM | #75 | 
| Connoisseur            Posts: 54 Karma: 12082 Join Date: Apr 2013 Device: Kobo Touch KBN905C | 
			
			Is the battery full? Have you tried a "Sof reset"? I hope it wake up again... | 
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