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Old 10-20-2015, 11:03 PM   #466
iimech
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Nothing happens, no matter what I do. Will not switch on/off. The screen just show if I want to connect to Computer.

Cannot factory reset. (To factory reset is to poke the hole at the bottom?)
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Old 10-21-2015, 12:33 AM   #467
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Quote:
Originally Posted by iimech View Post
Nothing happens, no matter what I do. Will not switch on/off. The screen just show if I want to connect to Computer.
e-Ink screens do not change unless the device changes them. If the device is off, whatever is on the screen stays there until it is turned on again. In this case, it sounds like the device hung when you plugged it into a computer.
Quote:
Cannot factory reset. (To factory reset is to poke the hole at the bottom?)
No, the pin-hole just forces a restart if the device is hung. But, if it is off, it doesn't do anything. My guess would be that the device has hung or crashed and the battery has run out. Plug it in, charge it for at least an hour and try to turn it on. And it is quite possible that it will start of its own accord a few minutes after being plugged in.

If it doesn't start, then do a factory reset by:

- Charging for at least an hour.
- Hold the power button in the off position for 20 seconds.
- Hold the light button down and turn the device on.
- When the LED at the top starts flashing, release the light button.

You should then see the screen change to say it is restoring the system and restarting.

If this doesn't work, try again but wait a bit longer at each step..
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Old 10-21-2015, 09:27 AM   #468
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Can you send me the image for the Glo? I have a unit with unresponsive touchscreen. Software is unlikely to be the cause but I want to rule out the possibility entirely. Thanks.
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Old 10-21-2015, 06:00 PM   #469
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PM sent.
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Old 11-21-2015, 11:22 PM   #470
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Image
I also need a copy of the image please. Bricked glo
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Old 11-22-2015, 01:50 AM   #471
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PM sent.
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Old 11-26-2015, 12:56 PM   #472
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hi! i have the same problem can you send me the image of kobo n613? pls
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Old 11-26-2015, 04:52 PM   #473
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Old 11-28-2015, 09:43 AM   #474
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davidfor, my Kobo Glo HD doesn't start. Can you send me the image for Kobo Glo HD?
Thank you, David.

Dario
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Old 11-28-2015, 06:54 PM   #475
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PM sent in response to the other post.

Please don't ask multiple times in a short period. I'll send a response as soon as I see the request. Multiple requests mean I have to check if I've already sent it. Or you get two copies. Either is just wasting everyone's time.
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Old 11-28-2015, 07:36 PM   #476
tuningrm
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Thanks, David, I'm sorry. It will not happen again that sending multiple messages
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Old 12-03-2015, 03:34 AM   #477
kobbo
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Hi everyone, please, can somebody send me the image of kobo glo?
Thanks a lot
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Old 12-03-2015, 04:02 AM   #478
davidfor
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PM sent.
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Old 12-17-2015, 03:09 PM   #479
olsylan
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Hi, I need the image for the Glo. Thanks!
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Old 12-19-2015, 09:56 AM   #480
TOostdam
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kobo glo unresponsive
kobo glo became unresponsive. The sd card seems to be broken, not recognized by windows or macos.

Does any one have an image for me to try on a new sd card?
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