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Old 11-15-2013, 07:24 PM   #1906
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I got my PW2 back at initial release. I am still really enjoying it so much more than my PW1. It will definitely be my primary reader this year compared to Nook and Sony.
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Old 11-15-2013, 10:02 PM   #1907
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i searched the thread and can't find the same issue as i had so here goes

i got my new kindle (paperwhite gen 2) and was using it for 3 days before the battery went low and I had to charge. i left it on the charger for 24 hours. when i woke up, the kindle had the "your kindle needs repair" screen which would no go away no matter how many times i rebooted the device. I contacted amazon support and they replaced it. Upon getting the new unit, the first thing i did (after registration) was to charge the device. This morning when I woke up, i'm back to the "your kindle needs repair" screen.

Amazon will be sending me a 3rd kindle (and again i need to return the defective unit) but the issue is getting annoying. Has any of you encountered this problem before?
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Old 11-16-2013, 12:41 AM   #1908
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I used my PW 2 last night before bed. I noticed that the light doesn't seem as bright as on my PW1. I needed it set to 6 in my bedroom in the dark where as I usually have my pw1 set to 3. Anyhow it was a joy. Lighting was uniform, no colored hues even when I turned it to max brightness to check.
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Old 11-16-2013, 04:04 AM   #1909
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Quote:
Originally Posted by Rahvin View Post
i searched the thread and can't find the same issue as i had so here goes

i got my new kindle (paperwhite gen 2) and was using it for 3 days before the battery went low and I had to charge. i left it on the charger for 24 hours. when i woke up, the kindle had the "your kindle needs repair" screen which would no go away no matter how many times i rebooted the device. I contacted amazon support and they replaced it. Upon getting the new unit, the first thing i did (after registration) was to charge the device. This morning when I woke up, i'm back to the "your kindle needs repair" screen.

Amazon will be sending me a 3rd kindle (and again i need to return the defective unit) but the issue is getting annoying. Has any of you encountered this problem before?
This kind of message usually means that the software is corrupted. Press and hold the power button for about 20 seconds. If that doesn't work then there's nothing you can do but contact Amazon Kindle Support. Make sure you let them know that this is the second time this happens. Kind of weird that both of the devices had this issue.
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Old 11-16-2013, 04:47 AM   #1910
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Originally Posted by Gazella View Post
Kind of weird that both of the devices had this issue.
Agreed. My first thought is what are using it to charge with? The cable that comes with it? Wall charger? USB to Computer? It sounds like that may be the problem. If it's a wall charger try a different outlet.
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Old 11-16-2013, 05:03 AM   #1911
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Quote:
Originally Posted by Rahvin View Post
i searched the thread and can't find the same issue as i had so here goes

i got my new kindle (paperwhite gen 2) and was using it for 3 days before the battery went low and I had to charge. i left it on the charger for 24 hours. when i woke up, the kindle had the "your kindle needs repair" screen which would no go away no matter how many times i rebooted the device. I contacted amazon support and they replaced it. Upon getting the new unit, the first thing i did (after registration) was to charge the device. This morning when I woke up, i'm back to the "your kindle needs repair" screen.

Amazon will be sending me a 3rd kindle (and again i need to return the defective unit) but the issue is getting annoying. Has any of you encountered this problem before?
Is it possible your charger is defective, broken or in some way incompatible with the Kindle, if the issue appears after the first charge?

Just to be safe, I would replace the charger and charging cable - maybe it has managed to fry your Kindles?
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Old 11-16-2013, 05:05 AM   #1912
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Quote:
Originally Posted by fearindex View Post
Is it possible your charger is defective, broken or in some way incompatible with the Kindle, if the issue appears after the first charge?

Just to be safe, I would replace the charger and charging cable - maybe it has managed to fry your Kindles?
Very good advice. I agree.
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Old 11-16-2013, 08:08 PM   #1913
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I am thinking till Amazon gets better QC I am done. I pray and hope my PW1 works for another few years and it should my K3 (2010) is still working great. I am returning the HDX I can't read on it so why keep it I may go with a HD version not sure yet or just get a Nexus 7.2
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Old 11-17-2013, 01:52 AM   #1914
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I am thinking till Amazon gets better QC I am done. I pray and hope my PW1 works for another few years and it should my K3 (2010) is still working great. I am returning the HDX I can't read on it so why keep it I may go with a HD version not sure yet or just get a Nexus 7.2
Yes, get the new Nexus 7. You'll really love it. It's an excellent tablet.
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Old 11-17-2013, 02:40 AM   #1915
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Yes, get the new Nexus 7. You'll really love it. It's an excellent tablet.
Just ordered it!
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Old 11-17-2013, 03:24 AM   #1916
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Just ordered it!
Awesome!

I love mine! I have the Wi-Fi version, it's a top-notch device. Let us know what you think of it once you receive it
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Old 11-17-2013, 06:32 PM   #1917
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Is it possible your charger is defective, broken or in some way incompatible with the Kindle, if the issue appears after the first charge?

Just to be safe, I would replace the charger and charging cable - maybe it has managed to fry your Kindles?
that's my next suspect. i'll try to use another charger next time. However, the current one I'm using is the same charger and cable that i use on my phone and tablet. They're still alive (so far).

I do believe the input voltage of the kindle is 500mA. would there be an issue of using a 1000mA charger or even a 2300 mA one?
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Old 11-18-2013, 02:30 AM   #1918
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that's my next suspect. i'll try to use another charger next time. However, the current one I'm using is the same charger and cable that i use on my phone and tablet. They're still alive (so far).

I do believe the input voltage of the kindle is 500mA. would there be an issue of using a 1000mA charger or even a 2300 mA one?
I guess the input voltage of USB should be 5V, if anything else that could break things. Current is another thing, I have had no issues with 1000 mA current or even 1200 mA chargers and Kindles, but I haven't gone beyond that. The standard should allow 2300 mA chargers too, but I believe USB devices announce what they need and can use - if the charger doesn't respect what Kindle is asking, it could break it.

Unfortunately I'm not sure a charger working on some device is proof of it not causing issues on another. If there is some slight variance there, slight uncompliance with standards in connectors, peak voltage/current or somewhere, dirt or wear and tear, who knows. I guess it also could matter is it a branded or cheap no-name or clone product, cheap no-name products probably more easily susceptible to non-compliance than "official" ones.
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Old 11-18-2013, 03:39 AM   #1919
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The current rating of the charger is simply of specification of the maximum current it's able to supply; it's always the device being charged which determines what current to actually draw. It's fine to use a charger with a higher maximum current rating than a device requires, but not good to use a charger with a lower current rating than a device requires.
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Old 11-18-2013, 04:22 AM   #1920
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The current rating of the charger is simply of specification of the maximum current it's able to supply; it's always the device being charged which determines what current to actually draw. It's fine to use a charger with a higher maximum current rating than a device requires, but not good to use a charger with a lower current rating than a device requires.
That is of course true in the physics sense, current is drawn not pushed. I'm just unsure how USB specification exactly works vis-a-vis these kinds of parameters, so I'd leave that hanging in the air a little. For example, there seems to be some fluctuation in the voltage range in the specs.
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