Kobo Aura ONE Third Party Cover Thread

[Terisa de morgan]

Well, although I had a cover which worked... I was still in the prowl and I purchased this one. It fits perfectly, the smart cover function works, the magent doesn't sleep the ereader when the cover is folded and I loved the color and the text in it.

[Terisa de morgan]

Originally Posted by Poppaea

I wrote another email, to which they first didn't respond. Then I wrote the same thing on their facebook site and boom, answer gotten. BUT once again they just said they are working on it. And even though they gave me an delivery date on the phone two weeks ago, now in writing they don't. Just something uninsignificant about being in production and then they'd ship it off "urgently".

Yeah, and there is a Santa Clause. No, really!

They are slippery as eels and arrogant as a French man. Oh, wait, they are French, aren't they. Being half Senegalese I really should have known better than making business with a French company.

Maybe I'll just spend the weekend spamming their social media, might spur them into action.

Poppea, has Noreve told you anything about your problem?

[Poppaea]

Originally Posted by Terisa de morgan

Poppea, has Noreve told you anything about your problem?

I received the following email at the 23rd of January:

We inform you that your order will be shipped tomorrow.
We will send your tracking number by email after 5 p.m.
We are truly sorry about this delay due to lot of requests.
I wish you a very good day,

And this thing went as anticipated. They haven't sent me a tracking number and I doubt they sent the cover.

Furthermore I find the statement they had a lot of requests offending. I don't care if people ordered a ton, when they obviously ordered AFTER me.

I've sent the whole email correspondence to the European Consumer Center and the French-German Chamber of Commerce. I doubt they'll do anything about it but I hope they might keep an eye on them if they get more complaints over time.

ETA The deleted all my facebook comments. Even I can't see them anymore as if they never existed.

[Terisa de morgan]

Originally Posted by Poppaea

And this thing went as anticipated. They haven't sent me a tracking number and I doubt they sent the cover.

Furthermore I find the statement they had a lot of requests offending. I don't care if people ordered a ton, when they obviously ordered AFTER me.

I've sent the whole email correspondence to the European Consumer Center and the French-German Chamber of Commerce. I doubt they'll do anything about it but I hope they might keep an eye on them if they get more complaints over time.

ETA The deleted all my facebook comments. Even I can't see them anymore as if they never existed.

Glad to know for never working with them, that for sure. It's a shame how they are treating you.

[Katsunami]

Originally Posted by Terisa de morgan

Glad to know for never working with them, that for sure. It's a shame how they are treating you.

The thing is... if you sell really high-end stuff (or say that you do), it comes with high-end treatment as well, or you're not believable.

[Terisa de morgan]

Originally Posted by Katsunami

The thing is... if you sell really high-end stuff (or say that you do), it comes with high-end treatment as well, or you're not believable.

I totally agree.

[Poppaea]

Originally Posted by Terisa de morgan

Glad to know for never working with them, that for sure. It's a shame how they are treating you.

I called again and this time someone picked up (they have been ducking my calls all month). I again asked to speak the manager and they tried to deflect me to someone from the help desk. So I told them either I speak to the manager right now or I'd go to the police and tell them I was the victim of internet fraud.

Instantaneously the person identified themselves as someone from management and my case was miraculously found and shipped per express. The tracking number says I'll get it tomorrow.

In their email confirming the shipment it says:

We are truly sorry and be sure that Quality is our priority.

Yeah, well, this much I knew about them. Doesn't change they are lacking in customer care and speed.

Will report back how the blasted thing works once I get it.

[Poppaea]

Originally Posted by Katsunami

The thing is... if you sell really high-end stuff (or say that you do), it comes with high-end treatment as well, or you're not believable.

True.

[Terisa de morgan]

Originally Posted by Poppaea

In their email confirming the shipment it says:

We are truly sorry and be sure that Quality is our priority.

Yeah, well, this much I knew about them.

They look like my company

[Poppaea]

Originally Posted by Terisa de morgan

They look like my company

They look like every company I have ever worked for.

[Katsunami]

Well... at my previous job (where I did webshop maintenance), my boss wanted to have a sticker/banner on each product on the site that said "Very highest quality". IMHO, that's just useless, because everybody knows there's:

1. *ALWAYS* better quality to be had, as long as you pay more.
2. *NOBODY* would ever use a "Lowest quality on the market" banner.

[Poppaea]

Originally Posted by Katsunami

*NOBODY* would ever use a "Lowest quality on the market" banner.

At my last job in a perfumery, I'd worked out a bonus booklet to attract new sales and/or customers. I had everything printable and there was a sentence pointing out the vouchers could not used in conjuction. All his ex-girlfriends were working in the advertising department and none had gotten there by work merits. So they butched it up and left out that sentence and sent the damn booklet to all customers. When I said they were even too stupid to copy and paste, I was given a written call to order and he wanted me to apologize. Which I didn't do but I showed him my email containing the sentence.

Two month later my boss sent out notice to all my customers on December 5 th, about an upcoming sale starting on December 27th. When I asked him why he

1. sabotaged sales in the best month of the year and how comes
2. he didn't didn't know the 27th of December is the bestselling day of the year

he had no answer.

Well, I had one, I quit. And as I had a gazillion hours overtime. I could just walk out of the door.

[moorekom]

https://www.amazon.com/Compact-MoKo-...aura+one+cover

Got the Moko cover and can confirm that the sleep function works now. I'm not sure if this is because of any firmware updates or if Moko changed their cover model (this seems to be a new listing. you can still find the old one for $8.50). There is a slight new fake leather smell right out of the box but I'm guessing that'll go away soon enough. It covers up the reader pretty well and seems to be reasonably sturdy. I like it.

[Pjama]

I got the Moko cover too - the one with the pretty tree design. It does smell a little bit, but hopefully that will disappear over time. It's very pretty, but I'm not 100% sure I like the texture.

All I need now is my Kobo Aura One to arrive to go in it!

I am quite tempted by the official cover though, purely because I think it will feel nice and soft and smooth. (Hate black though, sooo boring).. I was somewhat tempted by the Noreve when reading the start of this thread, but now I wouldn't touch them with a bargepole. Good luck Poppaea.

[kansaskyle]

I've been looking at various KA1 covers, and the Moko seems like a decent option especially since the sleep feature works now. I'm just not certain I want the added weight and bulk on my reader.

I've been using a Kindle Voyage for over a year and most recently a KH20 both without covers. When I carry my ereader about, I have an A5 leather notebook/case thingy that has space in the back for the ereader along with my journal notebooks.