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Old 08-07-2009, 05:02 PM   #3151
Robertb
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Originally Posted by robvarga View Post
Hi Robert,

will the new site with the possibility to ship an order to the UK be opened before that time?

Thanks and best regards,

Robert
Dear Robert:

North American Orders.... www.theEZreader.com
International Orders... www.astak.com (uses PayPal)
FPO& APO... coming any day now!! They are working on it now!

Thank you!!
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Old 08-07-2009, 05:12 PM   #3152
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Originally Posted by jes1 View Post
Ok RobertB, now you are tempting me with the $199 price tag. I have been very happy with my EZ-Reader, but the smaller one is starting to look very appealing.
Also, giving the people who preordered a refund shows Astak is a class act.
Dear jes1:

Thank you! Our business philosophy is a good one: BE FAIR! My personal philosophy is to always reward your early buyers. Do not punish them.

IF the site had opened, and NO orders came in, we would have died. Instead, we did very well at the start and those people need to be thanked and applauded.

When they first came up with this drop in price... my FIRST question was: "what are we going to do for those who already purchased?.

I also think you should submit to temptation, Jes. Like a fine wine, this Pocket PRO will only get better with age as firmware upgrades improve features even more. IF I was you... I would buy. That is easy for me to say... but that is my sincere opinion.

If you wait, color selections available will start to dwindle. Why not get exactly what you want?
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Old 08-09-2009, 02:37 AM   #3153
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Originally Posted by Robertb View Post
North American Orders.... www.theEZreader.com
International Orders... www.astak.com (uses PayPal)
FPO& APO... coming any day now!!
Robertb, I would sincerely appreciate it if you could reduce the sales pitch and focus more again on the functionality of Astak devices. Thanks!

To keep the focus of this thread to Astak devices, I moved the discussion on sales pitches over here.
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Old 08-09-2009, 09:13 PM   #3154
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Quote:
Originally Posted by Robertb
North American Orders.... www.theEZreader.com
International Orders... www.astak.com (uses PayPal)
FPO& APO... coming any day now!!
Quote:
Originally Posted by Alexander Turcic View Post
Robertb, I would sincerely appreciate it if you could reduce the sales pitch and focus more again on the functionality of Astak devices. Thanks!

To keep the focus of this thread to Astak devices, I moved the discussion on sales pitches over here.
Alex, maybe you're referring to something other than RobertB's quote, but in all fairness if you are referring to that quote, this is just information that RobertB was asked for by several MR members. I, personally, would not call it a sales pitch.
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Old 08-10-2009, 03:16 AM   #3155
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Alex, maybe you're referring to something other than RobertB's quote, but in all fairness if you are referring to that quote, this is just information that RobertB was asked for by several MR members. I, personally, would not call it a sales pitch.
I am not going through every post now. Fact is, we contacted Robert a month ago. Fact is also he didn't bother to respond. If you talk about fairness, ask Robert why he acts the way he does without showing us any sign of respect.
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Old 08-10-2009, 03:26 AM   #3156
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Was just going through the firmware roundup links.

Could someone point me to the source code of the Astak firmware? It looks like they are using Linux version 2.6.11.

Thanks!
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Old 08-10-2009, 09:54 AM   #3157
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Quote:
Originally Posted by Alexander Turcic View Post
I am not going through every post now. Fact is, we contacted Robert a month ago. Fact is also he didn't bother to respond. If you talk about fairness, ask Robert why he acts the way he does without showing us any sign of respect.
Isn't it also very possible that robertb has received a lot of private messages? I've sent a few that were never replied to, and I've even received some emails that I thought I had responded to, but never did. Lot's of things can happen between between receiving one message request and when you reply, and it very well may have been that it was on a list of things to do, but his own personal work came first and was subsequently forgotten in time.

It's also a professional standard not to rely on only one message. (Not saying that you have, just in general). If, after a suitable time has passed, you receive no reply, send a second, stating that a first message was sent with no reply, and you still are awaiting information. This will also act as a reminder, and will most likely be answered more quickly. After that, a third message sent, this time with an ultimatum of some kind. "We're giving you 1 week to reply or we start cutting toenails" or some such.

Lastly, he may have received your letter, but misunderstood it. In which case, a second message should have been sent as a reminder, instead of harboring a grudge against him and his company. Your comments, where they do not come right out and state it, do in fact give a deep impression that you are not wanting to promote anything of robert or his company, and if this is due to personal feelings of being slighted on an unreceived message, you need to act more professionally.
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Old 08-10-2009, 10:04 AM   #3158
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griffon, instead of speculating, why cannot Robert comment himself? I saw that he was online in the meantime.
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Old 08-10-2009, 10:05 AM   #3159
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My Apologies..

As the member who started this whole fiasco, unintentionally, I wish to express my sincere apologies.

Please end the destructive sniping and lets get back to discussing the products.
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Old 08-10-2009, 10:07 AM   #3160
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Originally Posted by griffonwing View Post
... and if this is due to personal feelings of being slighted on an unreceived message, you need to act more professionally.
Can you please stop inferring that this has anything to do with personal feelings? I am getting sincerely tired in repeating myself. We have received sufficient commentary on Robertb, and with the judgment of the whole team behind us I believe we have enough professional expertise to evaluate this matter.

And can you *please* get back to the topic of this thread?
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Old 08-10-2009, 11:13 AM   #3161
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Quote:
Originally Posted by Alexander Turcic View Post
griffon, instead of speculating, why cannot Robert comment himself? I saw that he was online in the meantime.
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Originally Posted by Alexander Turcic View Post
Can you please stop inferring that this has anything to do with personal feelings? I am getting sincerely tired in repeating myself. We have received sufficient commentary on Robertb, and with the judgment of the whole team behind us I believe we have enough professional expertise to evaluate this matter.

And can you *please* get back to the topic of this thread?
These were both taken from the same post, so in fact, I only stated it there once. You make it seem like I've been incessantly nagging.

At any rate, simply send him a second message, asking for the original information. I was offering speculation, the same as you were speculating that he was purposely not contacting you. I was only offering insight and possibilities that you might have over looked. It was nothing personal.

Also, if this was a MR matter, the you probably should never have broached the subject of Robertb not contacting you. You should have kept quiet and kept it confidential.

And here I will leave it. My final thoughts on the matter. Good day, Alex.
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Old 08-10-2009, 11:14 AM   #3162
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Robert, that is great news about the APO/FPO! I have some friends in the service would be possible buyers! I'll let them know.
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Old 08-10-2009, 11:23 AM   #3163
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Originally Posted by griffonwing View Post
If, after a suitable time has passed, you receive no reply, send a second, stating that a first message was sent with no reply, and you still are awaiting information.
Quote:
After that, a third message sent, this time with an ultimatum of some kind. "We're giving you 1 week to reply or we start cutting toenails" or some such.
Quote:
In which case, a second message should have been sent as a reminder, instead of harboring a grudge against him and his company.
Quote:
At any rate, simply send him a second message, asking for the original information.
Quote:
Also, if this was a MR matter, the you probably should never have broached the subject of Robertb not contacting you.
Quote:
You should have kept quiet and kept it confidential.
Are you always that good in giving instruction? Jeeez, it would have to be great to be your wife!
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Old 08-10-2009, 11:24 AM   #3164
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Enough! If this continues, I must conclude that you became tired of talking about Astak products and rather like to use this thread for arguing, in which case I am more than happy to close this thread. Everybody else who is still interested in Astak, give your gratitude to the few who feel like it's their obligation ruin this thread.

Consider this as my last warning. There is no more argument in this thread.

Thank you very much.
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Old 08-10-2009, 11:41 AM   #3165
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Apologies to all. I rarely have weekend access, and much of the discussion was during the weekend. I had assumed this was a discussion, and not an argument. I never attempted to come off as argumentative, simply informative and questioning.

If I was perceived as otherwise, then I neglected my ability to choose my words carefully. For that I apologize.

-------

So, Robert! Will we receive a shipment notification on the PocketPro when they have been sent out?
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