|  07-08-2010, 06:14 PM | #1 | 
| Enthusiast  Posts: 46 Karma: 10 Join Date: Mar 2009 Device: OLPC; Nokia 770; White EZ Reader Pocket Pro; Bookeen Cybook Odyssey | 
				
				Pinpoint black specks on display
			 
			
			Hey-- I recently noticed a couple of tiny light gray-ish specks on my EZ Reader Pocket Pro's screen. I'm pretty sure they aren't dust -- or at least I couldn't wipe them off. I've tried fiddling with the inverted screen option in CoolReader, and I'm pretty sure they're not stuck pixels or the like. I think. Should I be at all worried about this? They aren't *that* noticable -- I kind of have to look for them, and if I'm actually holding the device a foot or so away as I would when I'm normally reading, I can't see them at all. They might have been there before and I just never noticed them -- I'm not sure. It was quite a bit hotter today, and I did use it outside, though I don't think that should be an issue. Just being my usual obsessive self. Thanks, -- J.P. Last edited by jpt; 07-08-2010 at 06:23 PM. Reason: Specks aren't quite black | 
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|  07-08-2010, 06:38 PM | #2 | |
| Well trained by Cats            Posts: 31,251 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 I now have a micro-small "moon crater" (about 5px across includes the fuzzy edges). Not a mark on the plastic over it. I thought I managed to do some damage without marking the outer screen, which is why I have not said anything (besides, the warranty is expired/voided because I peeled the case). Other than that, it works everywhere else | |
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|  07-08-2010, 06:48 PM | #3 | 
| Wizard            Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G | 
			
			Care to post a pic or two, I'm curious to see these dots and your crater ducks!!
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|  07-08-2010, 06:52 PM | #4 | |
| Astak Director, Bus. Devl            Posts: 2,560 Karma: 2500000 Join Date: Apr 2008 Device: Astak Pocket PRO | 
				
				Duckey peeled the case
			 Quote: 
 I would not think that just peeling the paint off the case by itself would void the warranty. Taking it apart to do the peeling might. However, I know you are constantly trying to help on here. If you wanna pursue it I would speak up in your behalf as I know you are highly technical-savvy! No guarantees but open to trying. Dear JPT: On the subject of black specs on the screen... I do not know. Why not call tech support at:1-866-368-8677 OR email to support@astak.com and attach a picture. Let us analyse this. | |
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|  07-08-2010, 06:56 PM | #5 | 
| Astak Director, Bus. Devl            Posts: 2,560 Karma: 2500000 Join Date: Apr 2008 Device: Astak Pocket PRO | 
				
				Duck's crater!!
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|  07-08-2010, 06:57 PM | #6 | 
| Enthusiast  Posts: 46 Karma: 10 Join Date: Mar 2009 Device: OLPC; Nokia 770; White EZ Reader Pocket Pro; Bookeen Cybook Odyssey | 
			
			Mine aren't nearly that big; they're probably less than a pixel in size.  Barely visible. Just tried to get a picture... I think it's too small. (And I have a 10.1 megapixel camera.) Either that or I'm moving the camera slightly... I don't think I'll worry about it. -- J.P. | 
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|  07-08-2010, 07:04 PM | #7 | |
| Well trained by Cats            Posts: 31,251 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 I could not get closer with my simple Camera. Last edited by theducks; 07-26-2015 at 12:39 PM. | |
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|  07-08-2010, 07:11 PM | #8 | 
| Enthusiast  Posts: 46 Karma: 10 Join Date: Mar 2009 Device: OLPC; Nokia 770; White EZ Reader Pocket Pro; Bookeen Cybook Odyssey | |
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|  07-08-2010, 07:27 PM | #9 | |
| Wizard            Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G | Quote: 
 Ok Ducky, would you mind posting pictures of your 5" Pocket Pro (the ereader, not another 'device' you might have by that name)  .  I'm curious to see this sport.  Thanks. | |
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|  07-08-2010, 07:29 PM | #10 | 
| Wizard            Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G | |
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|  07-08-2010, 07:35 PM | #11 | |
| Well trained by Cats            Posts: 31,251 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 Power, no power. looks just like someone shot my screen with a BB, but no mark on the clear screen. | |
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|  07-08-2010, 08:00 PM | #12 | |
| Astak Director, Bus. Devl            Posts: 2,560 Karma: 2500000 Join Date: Apr 2008 Device: Astak Pocket PRO | 
				
				Just know we are here
			 Quote: 
 You do have a one year warranty. You can relax for a while and IF anything does get worse we will be here. | |
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|  07-09-2010, 06:57 PM | #13 | |
| Happy Wife & Momma            Posts: 532 Karma: 1634 Join Date: Jan 2010 Location: USA Device: Purple Astak Pocket Pro! :) | Quote: 
 Thanks   | |
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|  07-10-2010, 12:12 AM | #14 | |
| Well trained by Cats            Posts: 31,251 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 The real display is under a clear sheet. | |
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|  07-10-2010, 12:39 AM | #15 | 
| Wizard            Posts: 2,013 Karma: 251649 Join Date: Apr 2010 Location: Tempe, AZ, USA, Earth Device: JetBook Lite (away from home) + 1 spare, 32" TV (at home) | 
			
			If you rotate the screen between portrait and landscape, do the specks and crater move also or do they stay in the same place? If thge latter, then my money would be on stuck or dead pixels.
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