Does my Libre have a battery problem?

ficbot · 04-30-2010, 08:24 AM

The first time I charged the Libre, it had a picture of a full battery on the front when I went to unplug it. The battery lasted awhile, but the gauge on it was showing three bars when I suddenly got the low battery warning.

Last night I plugged it in (to the wall) before I went to bed (it gave me the warning to plug it in even though it still had three bars) and this morning, it did not have the picture of the full battery on the front. I unplugged it anyway; it's working, but is only showing three bars.

Do I have a defective unit here? I really like that I can add content to this reader using just an SD card, but I still have a few more days of return time left (the store I bought it from has a 30-day return policy). I am tempted to return it for an on-sale Sony Pocket, but then I would not be able to add content on the fly with the SD card...

Should I exchange it for a Sony? For a new Libre? Or is everything fine?

PodPeople · 04-30-2010, 10:04 AM

Quote:

Originally Posted by ficbot

but is only showing three bars.

Three bars is all there is on the Libre. I believe the Jetbook and Jetbook Lite have four battery strength sections. I would give it a few days of use before throwing in the towel.

ficbot · 04-30-2010, 11:57 AM

My problem is that I only have three more days to be within the return window. By 'three bars' I mean 'one bar looks like it is used up' even though it was charging all night. And it seems like the bars do not actually go down so that when I have to charge it, it will suddenly drop from full bars to zero. On my old Sony, it would start with full bars then you would lose bars as the charge diminished. It wouldn't look 'full' and then drop suddenly to 'you need to charge right now.'

petechan · 04-30-2010, 01:03 PM

You might have a defective unit. After mine charges overnight, it shows three bars black, then after a short while- maybe 3-4 days of 40 minutes reading/day, it will go down to two bars black one bar white (it seems it takes longer to do this reading pdf then epub) . It stays on this for a long time, about ten more days, and then it goes down to one bar black and the irritating message "Low battery-please recharge" pops up periodically. I sometimes can read for a couple of more days on this and then I give in and recharge it. But it has never "suddenly" go from full to empty.

GA Russell · 04-30-2010, 01:22 PM

ficbot, since you are the first to report this problem, I would assume that you have a defective unit. Since you are otherwise happy with the Libre, why exchange it for a Sony? I would exchange it for another Libre.

uRwhatUr · 04-30-2010, 02:22 PM

What does the battery level going to Settings, System Settings and Battery show?

ficbot · 04-30-2010, 02:36 PM

Right now it is showing all three bars when in a book and only two bars when in the settings. But it was plugged in all night.

ETA: found this thread, it seems like it is describing my problem. Did the firmware ever get fixed? Maybe this is a sign I should trade it for the Sony...but otoh all my stuff is in mobi right now and I don't want to re-convert...

uRwhatUr · 04-30-2010, 03:14 PM

Quote:

Originally Posted by ficbot

Right now it is showing all three bars when in a book and only two bars when in the settings. But it was plugged in all night.

Did you see this on Aluratek's site?

Charging Problem
[FONT=arial,helvetica,sans-serif]I charge my LIBRE for 5 to 6 hours straight using the power adapter but the battery icon only shows two out of three bars. Is there something wrong with my battery?[/FONT]
Content
[FONT=arial,helvetica,sans-serif]Please reset the LIBRE, power ON your LIBRE and verify the battery level by going to Settings (5), System Settings (2) and Battery (2). Then Power OFF your LIBRE, connect the power adapter to your LIBRE, charge for 6 hours and then check the battery level.[/FONT]

[FONT=arial,helvetica,sans-serif]If you still do not show a full charge, please contact our support staff at 866-580-1978.[/FONT]

lele · 05-05-2010, 01:07 PM

Thank you uRwhatUr for this great help. I gave my kids the Aluratek Libre pro ebook reader for Christmas and I have been having issues charging them.

uRwhatUr · 05-05-2010, 01:36 PM

Quote:

Originally Posted by lele

Thank you uRwhatUr for this great help. I gave my kids the Aluratek Libre pro ebook reader for Christmas and I have been having issues charging them.

I am glad you were able to find it helpful. I too have had my Libre since Christmas, but I have yet to have any charging issues (knock on wood).

If you don't have this already, here is the link to Aluratek's knowledge base:

http://helpdesk.aluratek.com/index.p...=knowledgebase

04-30-2010, 08:24 AM	#1
ficbot Wizard Posts: 2,409 Karma: 4132096 Join Date: Sep 2008 Device: Kindle Paperwhite/iOS Kindle App	Does my Libre have a battery problem? The first time I charged the Libre, it had a picture of a full battery on the front when I went to unplug it. The battery lasted awhile, but the gauge on it was showing three bars when I suddenly got the low battery warning. Last night I plugged it in (to the wall) before I went to bed (it gave me the warning to plug it in even though it still had three bars) and this morning, it did not have the picture of the full battery on the front. I unplugged it anyway; it's working, but is only showing three bars. Do I have a defective unit here? I really like that I can add content to this reader using just an SD card, but I still have a few more days of return time left (the store I bought it from has a 30-day return policy). I am tempted to return it for an on-sale Sony Pocket, but then I would not be able to add content on the fly with the SD card... Should I exchange it for a Sony? For a new Libre? Or is everything fine?

04-30-2010, 02:36 PM	#7
ficbot Wizard Posts: 2,409 Karma: 4132096 Join Date: Sep 2008 Device: Kindle Paperwhite/iOS Kindle App	Right now it is showing all three bars when in a book and only two bars when in the settings. But it was plugged in all night. ETA: found this thread, it seems like it is describing my problem. Did the firmware ever get fixed? Maybe this is a sign I should trade it for the Sony...but otoh all my stuff is in mobi right now and I don't want to re-convert... Last edited by ficbot; 04-30-2010 at 02:45 PM.

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04-30-2010, 11:57 AM	#3
ficbot Wizard Posts: 2,409 Karma: 4132096 Join Date: Sep 2008 Device: Kindle Paperwhite/iOS Kindle App	My problem is that I only have three more days to be within the return window. By 'three bars' I mean 'one bar looks like it is used up' even though it was charging all night. And it seems like the bars do not actually go down so that when I have to charge it, it will suddenly drop from full bars to zero. On my old Sony, it would start with full bars then you would lose bars as the charge diminished. It wouldn't look 'full' and then drop suddenly to 'you need to charge right now.'

04-30-2010, 01:03 PM	#4
petechan Connoisseur Posts: 92 Karma: 148 Join Date: Feb 2010 Device: Aluratek libre	You might have a defective unit. After mine charges overnight, it shows three bars black, then after a short while- maybe 3-4 days of 40 minutes reading/day, it will go down to two bars black one bar white (it seems it takes longer to do this reading pdf then epub) . It stays on this for a long time, about ten more days, and then it goes down to one bar black and the irritating message "Low battery-please recharge" pops up periodically. I sometimes can read for a couple of more days on this and then I give in and recharge it. But it has never "suddenly" go from full to empty.

04-30-2010, 01:22 PM	#5
GA Russell Argos win Grey Cup! Posts: 7,676 Karma: 31487351 Join Date: Aug 2009 Location: Raleigh, NC Device: Paperwhite, Kindles 10 & 4 and jetBook Lite	ficbot, since you are the first to report this problem, I would assume that you have a defective unit. Since you are otherwise happy with the Libre, why exchange it for a Sony? I would exchange it for another Libre.

04-30-2010, 02:22 PM	#6
uRwhatUr Groupie Posts: 181 Karma: 1276 Join Date: Dec 2009 Location: The South Device: Aluratek Libre	What does the battery level going to Settings, System Settings and Battery show?

05-05-2010, 01:07 PM	#9
lele Member Posts: 15 Karma: 40 Join Date: Feb 2009 Location: Illinois Device: ebookwise 1150, itouch, PRS 600 & Kindle2	Thank you uRwhatUr for this great help. I gave my kids the Aluratek Libre pro ebook reader for Christmas and I have been having issues charging them.

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