sony prs600:I cant select any of the items on the screen

pato6681 · 04-02-2010, 10:33 PM

Hi, I just cant select any of the items on the screen of the sony prs600, not with my fingers or with the provided stylus, the reader is not frozen because the key are working perfectly, but suddenly I just cant select any of the items on the screen, could anybody tell me how to fix it?

perost · 04-03-2010, 03:41 AM

I've read about others with the same problem on this forum, and in that case there was some dirt between the border and the screen that pressed on the touchscreen. This caused the touchscreen to think that it's already pressed, and thus won't register any more touches. So check if there's any dirt under the border along the screen.

Of course, it's always possible that the touchscreen is broken, in which case you should contact Sony for a replacement.

HarryT · 04-03-2010, 05:28 AM

You've tried doing a reset?

pato6681 · 04-03-2010, 02:28 PM

yes I tried to make a reset several times, it resets but keeps the same.
I already checked if is there any dirt between the border and the screen but I dont see any of it

Mike_73 · 04-03-2010, 03:20 PM

Maybe try a toothpick to clean the border. There's possibly some dirt under the rim that can't be seen.

conundrum · 04-03-2010, 03:23 PM

worth a try. FWIW you could try doing a reset and recalibrate the touchpad, see if that helps.

BTW be very careful when cleaning, the touch screen "front" is fragile and easily torn if you use something too sharp such as a metal pin.
What you don't want to do is get something else wedged in the gap...

-A

04-02-2010, 10:33 PM	#1
pato6681 Junior Member Posts: 2 Karma: 10 Join Date: Apr 2010 Device: none	sony prs600:I cant select any of the items on the screen Hi, I just cant select any of the items on the screen of the sony prs600, not with my fingers or with the provided stylus, the reader is not frozen because the key are working perfectly, but suddenly I just cant select any of the items on the screen, could anybody tell me how to fix it?

04-03-2010, 03:23 PM	#6
conundrum Enthusiast Posts: 42 Karma: 22 Join Date: Dec 2009 Location: guernsey Device: prs-600	worth a try. FWIW you could try doing a reset and recalibrate the touchpad, see if that helps. BTW be very careful when cleaning, the touch screen "front" is fragile and easily torn if you use something too sharp such as a metal pin. What you don't want to do is get something else wedged in the gap... -A Last edited by conundrum; 04-03-2010 at 03:32 PM.

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04-03-2010, 03:41 AM	#2
perost Enthusiast Posts: 32 Karma: 406634 Join Date: Mar 2010 Location: Sweden Device: PRS-900	I've read about others with the same problem on this forum, and in that case there was some dirt between the border and the screen that pressed on the touchscreen. This caused the touchscreen to think that it's already pressed, and thus won't register any more touches. So check if there's any dirt under the border along the screen. Of course, it's always possible that the touchscreen is broken, in which case you should contact Sony for a replacement.

04-03-2010, 05:28 AM	#3
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You've tried doing a reset?

04-03-2010, 02:28 PM	#4
pato6681 Junior Member Posts: 2 Karma: 10 Join Date: Apr 2010 Device: none	yes I tried to make a reset several times, it resets but keeps the same. I already checked if is there any dirt between the border and the screen but I dont see any of it

04-03-2010, 03:20 PM	#5
Mike_73 Guru Posts: 750 Karma: 1323 Join Date: Dec 2009 Device: PRS-505, PRS-600, iPad 16GB Wifi, Kindle Voyage, Nexus 6, Razr HD	Maybe try a toothpick to clean the border. There's possibly some dirt under the rim that can't be seen.

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