Free converted files don't appear on Home screen of Kindle2

TaraM · 03-17-2009, 11:01 PM

Hi all, I solved this while on the line with Amazon, and they didn't know what to do either, so I thought I should share.

I am using a Mac 10.5 and Firefox, and I got my emails for downloading free converted files, but when they downloaded, only the first word of the original file name was downloaded as the file name. For example, one document was "Lima - WikiTravel.doc" and when I downloaded, it became "Lima". The email listed the file name as "Lima - WikiTravel.doc.azw". (Perhaps the web browser ate it on the space after Lima, haven't tested that.)

I transferred "Lima" to my K2's documents folder, ejected it, and no Lima file was there on my home screen.

I plugged back in and went to Finder, verified it was there and noticed the extension difference between it and all the others. Once I renamed the file to have the extension ".doc.azw" (Lima.doc.azw) and ejected, it showed up on the home screen.

Moral of the story: Make sure the file you put on the K2 has the full extension.

desertgrandma · 03-17-2009, 11:09 PM

Welcome to MobileRead, Tara, and thanks for the hint.

You might want to change your "device" description......

pilotbob · 03-18-2009, 12:01 AM

Do you have "Show all file extensions" turned on in Finder preferences?

BOb

susan_cassidy · 03-18-2009, 02:16 PM

The lack of file extension in the download file is a problem in the software you used to download it. If it was a browser, sometimes you can change the default settings and it helps. Otherwise, you have to set the file extension when you save the file. I bet the file extension was correct in the actual email, but the saving part just was messed up. I used to see this downloading some files in Windows, also, if it was a file extension Windows did not know about. Not Amazon's fault.

03-17-2009, 11:01 PM	#1
TaraM Junior Member Posts: 2 Karma: 10 Join Date: Mar 2009 Device: undecided	Free converted files don't appear on Home screen of Kindle2 Hi all, I solved this while on the line with Amazon, and they didn't know what to do either, so I thought I should share. I am using a Mac 10.5 and Firefox, and I got my emails for downloading free converted files, but when they downloaded, only the first word of the original file name was downloaded as the file name. For example, one document was "Lima - WikiTravel.doc" and when I downloaded, it became "Lima". The email listed the file name as "Lima - WikiTravel.doc.azw". (Perhaps the web browser ate it on the space after Lima, haven't tested that.) I transferred "Lima" to my K2's documents folder, ejected it, and no Lima file was there on my home screen. I plugged back in and went to Finder, verified it was there and noticed the extension difference between it and all the others. Once I renamed the file to have the extension ".doc.azw" (Lima.doc.azw) and ejected, it showed up on the home screen. Moral of the story: Make sure the file you put on the K2 has the full extension.

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03-17-2009, 11:09 PM	#2
desertgrandma Enjoying the show.... Posts: 14,270 Karma: 10462843 Join Date: Jun 2008 Location: Arizona Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir	Welcome to MobileRead, Tara, and thanks for the hint. You might want to change your "device" description......

03-18-2009, 12:01 AM	#3
pilotbob Grand Sorcerer Posts: 19,832 Karma: 11844413 Join Date: Jan 2007 Location: Tampa, FL USA Device: Kindle Touch	Do you have "Show all file extensions" turned on in Finder preferences? BOb

03-18-2009, 02:16 PM	#4
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	The lack of file extension in the download file is a problem in the software you used to download it. If it was a browser, sometimes you can change the default settings and it helps. Otherwise, you have to set the file extension when you save the file. I bet the file extension was correct in the actual email, but the saving part just was messed up. I used to see this downloading some files in Windows, also, if it was a file extension Windows did not know about. Not Amazon's fault.

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