Adding Books after Windows Update

andhistablet · 08-09-2023, 09:48 PM

Following an update to Windows (Windows 11 Pro Version 10.0.22621 Build 22621) last night, I am no longer able to add books. Hitting the icon from the toolbar attempts to launch the file explorer, but then I recieve this error:

calibre, version 6.24.0
ERROR: Unhandled exception: <b>Exception</b>:File dialog failed (return code 3489660927):

calibre 6.24 embedded-python: True
Windows-10-10.0.22621-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.22621')
Python 3.10.1
Windows: ('10', '10.0.22621', 'SP0', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeDRM (7, 2, 1) && Barnes & Noble (1, 5, 2) && Check Books (0, 1, 8) && Find Duplicates (1, 10, 8) && Hyphenate This! (0, 1, 3) && Set KFX metadata (from KFX Output) (2, 0, 0) && KFX Output (2, 0, 0) && Kindle hi-res covers (0, 5, 0) && Modify ePub (1, 8, 1) && Overdrive Link (2, 55, 0) && Prettify Cover (1, 6, 0) && Quality Check (1, 13, 4) && Resize Cover (1, 2, 0) && ePub Extended Metadata {Writer} (0, 9, 0) && ePub Extended Metadata {Reader} (0, 9, 0) && ePub Extended Metadata (0, 9, 0) && Overdrive Link Metadata Source (2, 55, 0)
Traceback (most recent call last):
File "calibre\gui2\actions\add.py", line 564, in add_books
File "calibre\gui2\__init__.py", line 912, in choose_files_and_remember_all_files
File "calibre\gui2\win_file_dialogs.py", line 268, in choose_files
File "calibre\gui2\win_file_dialogs.py", line 209, in run_file_dialog
Exception: File dialog failed (return code 3489660927):

Any thoughts?

kovidgoyal · 08-09-2023, 10:12 PM

Something on your computer, most likely the anti-virus, is blocking the calibre
helper process for file dialogs (calibre-file-dialog.exe). Disable the
antivirus or add an exception for calibre-file-dialog.exe and you should be
fine. Alternatively, you can tell calibre to not use native file dialogs, which
avoids the helper process, by setting the CALIBRE_NO_NATIVE_FILEDIALOGS
environment variable to 1 as described here:
https://manual.calibre-ebook.com/cus...ment-variables

08-09-2023, 09:48 PM	#1
andhistablet Member Posts: 13 Karma: 10 Join Date: Apr 2021 Device: Kindle Oasis 3rd Gen	Adding Books after Windows Update Following an update to Windows (Windows 11 Pro Version 10.0.22621 Build 22621) last night, I am no longer able to add books. Hitting the icon from the toolbar attempts to launch the file explorer, but then I recieve this error: calibre, version 6.24.0 ERROR: Unhandled exception: <b>Exception</b>:File dialog failed (return code 3489660927): calibre 6.24 embedded-python: True Windows-10-10.0.22621-SP0 Windows ('64bit', 'WindowsPE') ('Windows', '10', '10.0.22621') Python 3.10.1 Windows: ('10', '10.0.22621', 'SP0', 'Multiprocessor Free') Interface language: None Successfully initialized third party plugins: DeDRM (7, 2, 1) && Barnes & Noble (1, 5, 2) && Check Books (0, 1, 8) && Find Duplicates (1, 10, 8) && Hyphenate This! (0, 1, 3) && Set KFX metadata (from KFX Output) (2, 0, 0) && KFX Output (2, 0, 0) && Kindle hi-res covers (0, 5, 0) && Modify ePub (1, 8, 1) && Overdrive Link (2, 55, 0) && Prettify Cover (1, 6, 0) && Quality Check (1, 13, 4) && Resize Cover (1, 2, 0) && ePub Extended Metadata {Writer} (0, 9, 0) && ePub Extended Metadata {Reader} (0, 9, 0) && ePub Extended Metadata (0, 9, 0) && Overdrive Link Metadata Source (2, 55, 0) Traceback (most recent call last): File "calibre\gui2\actions\add.py", line 564, in add_books File "calibre\gui2\__init__.py", line 912, in choose_files_and_remember_all_files File "calibre\gui2\win_file_dialogs.py", line 268, in choose_files File "calibre\gui2\win_file_dialogs.py", line 209, in run_file_dialog Exception: File dialog failed (return code 3489660927): Any thoughts?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Since update to 6.23: Adding books from .acsm not working as usual	EricTyson	Calibre	2	07-19-2023 03:13 AM
Adding Cover by URL When adding books	tn4w	Calibre	24	12-10-2022 11:16 AM
Errors Adding Books After Update	KazuyaDarklight	Calibre	1	01-01-2022 08:12 PM
Adding Books to Calibre via Windows 10 SendTo Menu?	Jo69	Calibre	6	10-13-2019 03:32 PM
Open and adding books in Calibre-portable on Windows 10	Liloo	Library Management	3	01-24-2016 02:11 PM

08-09-2023, 10:12 PM	#2
kovidgoyal creator of calibre Posts: 45,345 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Something on your computer, most likely the anti-virus, is blocking the calibre helper process for file dialogs (calibre-file-dialog.exe). Disable the antivirus or add an exception for calibre-file-dialog.exe and you should be fine. Alternatively, you can tell calibre to not use native file dialogs, which avoids the helper process, by setting the CALIBRE_NO_NATIVE_FILEDIALOGS environment variable to 1 as described here: https://manual.calibre-ebook.com/cus...ment-variables

Advert