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Old 11-09-2022, 04:17 PM   #1
nille
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sending book to Kindle e-mail no cover

My daughter and I both have the same Kindle Paperwhite, but when we both send the same book to our respective Kindle emails the cover shows up on my Kindle, but not on hers.
I am asked to verify the file, which she isn’t.
Very strange I think. Anything I can do about this?
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Old 11-10-2022, 12:22 AM   #2
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Are you on the same firmware version? You need 5.15.1 for the cover to show.
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Old 11-10-2022, 12:45 AM   #3
nille
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Thanks I will find out
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Old 11-10-2022, 11:42 AM   #4
nille
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Thanks, the firmware had for some strange reason only been updated on my Kindle and not on my daughter´s. It works now
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