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Old 07-24-2022, 07:34 PM   #1
McKindle
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Device: Kindle
Calibre to Kindle (USB) Paperwhite Device not found

Using Win7, Calibre 3.48 (as instructed by website).

New 2022 Paperwhite 11th gen.

Kindle device is visible in Windows Explorer and I can traverse the directories on the device.

Calibre can not see the device (it can see an older 2019 Kindle just fine.)

Ran the Calibre Debug Device Detection algorithm, here is the output:

Spoiler:
calibre 3.48 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.15+
Windows: ('7', '6.1.7601', 'SP1', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: Kindle and Mobipocket DeDRM (0, 4, 6) && Quality Check (1, 12, 0) && Generate Cover (2, 1, 1) && Modify ePub (1, 7, 3) && Barnes & Noble (1, 2, 16) && Quick Preferences (1, 5, 0) && Goodreads (1, 5, 3) && Clean Metadata (0, 0, 6)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b39&rev0006 devinst=2560),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b38&rev0006 devinst=2616),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b3f&rev0006 devinst=2672),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b3b&rev0006 devinst=2728),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b36&rev0006 devinst=2784),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b37&rev0006 devinst=2840),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub&vid8086&pid3b3e&rev0006 devinst=2896),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3b34&rev0006 devinst=2952),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid3b3c&rev0006 devinst=3012),
USBDevice(vendor_id=0x45e product_id=0xe1 bcd=0x7 devid=usb\vid_045e&pid_00e1&rev_0007 devinst=3072),
USBDevice(vendor_id=0x90c product_id=0x1000 bcd=0x1100 devid=usb\vid_090c&pid_1000&rev_1100 devinst=3152),
USBDevice(vendor_id=0x152d product_id=0xa561 bcd=0x104 devid=usb\vid_152d&pid_a561&rev_0104 devinst=3236),
USBDevice(vendor_id=0x1949 product_id=0x324 bcd=0x409 devid=usb\vid_1949&pid_0324&rev_0409 devinst=3312),
USBDevice(vendor_id=0x1a40 product_id=0x101 bcd=0x111 devid=usb\vid_1a40&pid_0101&rev_0111 devinst=3396))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_kindle&prod_internal_sto rage&rev_0409#g001lg1221950cqs&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_samsung&prod_flash_drive _fit&rev_1100#0376317080010228&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{98EA187F-05A1-402A-8C09-4E2EAACBAF07}': [{'netmask': u'255.255.255.255', 'broadcast': u'192.168.56.1', 'addr': u'192.168.56.1'}], '{CC42D03F-4455-4237-B7E3-8675B6FE2464}': [{'netmask': u'255.255.255.255', 'broadcast': u'192.168.1.6', 'addr': u'192.168.1.6'}], '{846EE342-7039-11DE-9D20-806E6F6E6963}': [{'netmask': u'255.255.255.255', 'broadcast': u'127.0.0.1', 'addr': u'127.0.0.1'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


It looks like it sees the MTP device but does not recognize it. "No suitable MTP devices found"

Any advice?

I have rebooted all systems and devices and used the supplied Amazon USB cable.
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Old 07-24-2022, 08:25 PM   #2
Sirtel
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You need to update Calibre. If a newer Calibre version doesn't work on your computer, you'll be out of luck, unfortunately. The support for the latest Paperwhite was added in version 5.31.1.
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