Can't load the Kobo Store at all

BrandonGiesing · 06-24-2022, 03:05 PM

Every time I click on Discover and go to the eBooks tab, it throws 2 back to back pop-ups saying the same thing "Network Error" DESPITE the fact I'm connected to Wifi just fine, the Audiobooks and OverDrive tabs load, My Wishlist loads, the web browser works, Pocket/Dropbox works, syncing works, and Kobo Store listings pulled up from Search itself also work. It's only the main store "homepage" that doesn't work.

Kobo also loads just fine on other devices like my PC, the desktop app, phone, etc. so it's not blocked on my connection. I've tried other Wifi networks too, same thing.

Running Kobo Sage on the latest 4.33.19611 but it's been happening for a few versions at least.

BrandonGiesing · 06-24-2022, 04:55 PM

Okay so I factory reset the device which fixed it... until I redownloaded all 1000+ books I have and it's now doing the same thing again. Not sure what's breaking but I'm assuming maybe something with the database getting corrupted?

06-24-2022, 03:05 PM	#1
BrandonGiesing Member Posts: 14 Karma: 10 Join Date: Apr 2022 Location: Missouri, USA Device: Kobo Sage & Kindle Paperwhite 4	Can't load the Kobo Store at all Every time I click on Discover and go to the eBooks tab, it throws 2 back to back pop-ups saying the same thing "Network Error" DESPITE the fact I'm connected to Wifi just fine, the Audiobooks and OverDrive tabs load, My Wishlist loads, the web browser works, Pocket/Dropbox works, syncing works, and Kobo Store listings pulled up from Search itself also work. It's only the main store "homepage" that doesn't work. Kobo also loads just fine on other devices like my PC, the desktop app, phone, etc. so it's not blocked on my connection. I've tried other Wifi networks too, same thing. Running Kobo Sage on the latest 4.33.19611 but it's been happening for a few versions at least. Last edited by BrandonGiesing; 06-24-2022 at 03:08 PM.

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06-24-2022, 04:55 PM	#2
BrandonGiesing Member Posts: 14 Karma: 10 Join Date: Apr 2022 Location: Missouri, USA Device: Kobo Sage & Kindle Paperwhite 4	Okay so I factory reset the device which fixed it... until I redownloaded all 1000+ books I have and it's now doing the same thing again. Not sure what's breaking but I'm assuming maybe something with the database getting corrupted?

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