05-05-2022, 03:34 AM
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#1 |
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Junior Member
 Posts: 6
Karma: 10
Join Date: Apr 2022
Device: Elipsa
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Text in advanced notebook and on PDF flashing
Hey guys
Thank you to all who have come up with solutions to others on the board. So after upgrading to 4.32.19501 letters have been flashing briefly so that the background was visible after being written in the advanced notebook. This has seemed to occur only one time per letter(s) briefly after it or they were written. It also happened in the ordinary notebook and annotations on PDF. It persisted after reboot. Please write your suggestions for a solution. The device was factory resetted manually before the upgrade and setup using Wifi. Support suggested factory reset and then using computer to setup but I haven't wanted to do that and support wrote something along the lines that this step had to be tried first and wouldn't suggest an alternative. Last edited by WordsOnPaper; 05-05-2022 at 03:37 AM. |
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05-07-2022, 04:42 AM
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#2 | |
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Absentminded Reader
 
Posts: 1,199
Karma: 6467283
Join Date: Apr 2017
Device: Kobo Mini, Clara HD, Elipsa; Kindle Paperwhite 3 & 4; iOS eReader apps
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Quote:
 but I don't know if they can see whether I register a kobo to their server or just relog in. I figure it isn't worth the bother to try to trick them. So I factory reset as asked.  As for the flashing, are you sure this isn't just the normal eInk refresh? I've noticed that note taking on my Elipsa calls for a lot of screen refreshing. Also, I have found the note taking process to still be very buggy. 4.32.x made some great improvements, but there may not be any solution for what you're reporting other than waiting for Kobo to keep improving the experience. In short, I'm suggesting it isn't your device at fault, but Kobo's firmware. Be careful with support. Those guys are reset happy. I have better results on the phone than with the online chat. Those online chat guys want me to reset my Kobo even when I'm trying to report a bug. They don't listen very well. Good luck! |
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05-10-2022, 09:20 AM
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#3 |
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Junior Member
Posts: 6
Karma: 10
Join Date: Apr 2022
Device: Elipsa
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The problem was resolved at least in advanced notebook after the charging cable was unplugged, have not tried PDF and ordinary notebook.
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05-11-2022, 05:18 AM
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#4 |
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Junior Member
Posts: 6
Karma: 10
Join Date: Apr 2022
Device: Elipsa
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I apologize for using the word "problem".
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