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Old 01-18-2022, 10:13 PM   #1
genoasalami
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Considering a new Oasis; is the disappearing pages bug fixed?

I’m considering an Oasis, but I would like to know if the disappearing pages bug is fixed yet. For those not familiar, this bug persisted for years and I eventually tracked it down to converted KFX/AZW3 files. It didn’t seem to affect mobi.

For anyone curious: https://www.mobileread.com/forums/sh...60#post3434960

Quote:
Originally Posted by odamizu View Post
After updating to 5.8.5.0.2, my Oasis has starting missing paragraphs. A screen will show the top half of the page, with the bottom half blank. Going forward one screen then back again will restore the full page. This happens sporadically.

At first I thought it was a problem with the ebook (epub converted to azw3 using KindleGen), but then it happened with two more ebooks. Looking at the html in each book reveals nothing unusual.

Restarting my Oasis will temporarily fix it, but then it will start happening again with greater and greater frequency until I restart again.

I have just reset my Oasis and will see if that helps, but wondering if anyone else is experiencing this. This has never happened to me before on my Oasis or Voyage. Just started with this latest update.

Thanks for any insights.
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Old 01-18-2022, 11:36 PM   #2
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I've had the Oasis since 9-21-19 and never heard of this until just this moment. I've never experienced it. I just read books straight as they come from Amazon though.
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Old 01-18-2022, 11:44 PM   #3
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If the files are ‘converted’ (and presumably side loaded), there is no reason Amazon would even know there was an issue to fix. Seems it would be more pertinent to ask about the status of the converter (calibre plugin?).
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Old 01-18-2022, 11:55 PM   #4
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If the files are ‘converted’ (and presumably side loaded), there is no reason Amazon would even know there was an issue to fix. Seems it would be more pertinent to ask about the status of the converter (calibre plugin?).
We need to normalize saying, "I don't know."
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Old 01-19-2022, 02:11 AM   #5
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Never happened on any of my Oases, and I have had them all. All my books are sideloaded from Calibre in the AZW3 format.

Edit: it seems I mentioned having it happen to me. Funny thing is, I don't even remember it, it was so long ago. So I'd say it's been fixed, and has been for years.

Last edited by Sirtel; 01-19-2022 at 02:27 AM.
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Old 01-19-2022, 02:54 AM   #6
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Originally Posted by Sirtel View Post
Edit: it seems I mentioned having it happen to me. Funny thing is, I don't even remember it, it was so long ago. So I'd say it's been fixed, and has been for years.
This is actually even better, to be honest, because that's the data point I was looking for.

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Old 01-19-2022, 02:24 PM   #7
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I've never had it happen to my Oasis. Have had mine since early last year.
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Old 01-19-2022, 08:48 PM   #8
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I have never experienced this either.
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Old 01-24-2022, 09:15 AM   #9
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Quote:
Originally Posted by genoasalami View Post
I’m considering an Oasis, but I would like to know if the disappearing pages bug is fixed yet. For those not familiar, this bug persisted for years and I eventually tracked it down to converted KFX/AZW3 files. It didn’t seem to affect mobi.

For anyone curious: https://www.mobileread.com/forums/sh...60#post3434960
I saw this repeatedly for many, many years, in mobis of all sorts (converted from calibre, periodicals from Amazon, it didn't matter). It is not yet fixed as of firmware 5.13.6, and I don't really want to upgrade beyond that because of the dog's dinner Amazon has made of the UI as a whole after that release.

Thankfully, it's intermittent. The bug where the search dialog vanishes within a fraction of a second of appearing so you can't actually search for anything (only fixed reliably by rebooting) is much, much more annoying. Maybe the new UI will fix that, but I have no confidence at all in that. I mean this is a bug that actually prevents you from buying books (because you can't search for them by name), and Amazon haven't fixed it in five years or more.
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Old 01-24-2022, 09:34 AM   #10
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Quote:
Originally Posted by NullNix View Post
I saw this repeatedly for many, many years, in mobis of all sorts (converted from calibre, periodicals from Amazon, it didn't matter). It is not yet fixed as of firmware 5.13.6, and I don't really want to upgrade beyond that because of the dog's dinner Amazon has made of the UI as a whole after that release.

Thankfully, it's intermittent. The bug where the search dialog vanishes within a fraction of a second of appearing so you can't actually search for anything (only fixed reliably by rebooting) is much, much more annoying. Maybe the new UI will fix that, but I have no confidence at all in that. I mean this is a bug that actually prevents you from buying books (because you can't search for them by name), and Amazon haven't fixed it in five years or more.
Not fixed? I haven't seen even one disappearing page in years. Well, not on the Oasis 2 and 3, at least, as I sold the Oasis 1 three years ago. And all my books are sideloaded azw3.

As to the search bug, haven't seen that either, unless you mean searching in the store, as I don't use the store on my Oasis.
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Old 01-25-2022, 06:29 AM   #11
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I've never experienced like this.
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Old 01-25-2022, 02:28 PM   #12
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Quote:
Originally Posted by Sirtel View Post
Not fixed? I haven't seen even one disappearing page in years. Well, not on the Oasis 2 and 3, at least, as I sold the Oasis 1 three years ago. And all my books are sideloaded azw3.
That's why. This bug is specific to the mobi-and-periodical reader (which has a completely divergent code base to the azw3 reader, which has a completely divergent code base to the kfx reader. Typical Amazon software... small wonder they find adding new features so hard.)
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