Kindle Paperwhite 2021 An error has occurred

Absalum · 12-27-2021, 08:15 AM

Hello I converted Ebook epub to azw3 and transfert to my Kindle Paperwhite 2021 and sometimes I have this error
An error has occurred. If you purchased this item from Amazon, delete the item and download it from the cloud.

theducks · 12-27-2021, 11:14 AM

That message is right up there with "My Kindle is Broken".
It tells us nothing USEFUL needed to fix a book converted with Calibre.

Can you send ANY book to that device RIGHT NOW?

jhowell · 12-27-2021, 12:52 PM

Something unusual within Kindle books can sometimes cause the renderer to fail.

The first thing to try is to restart your Kindle and see if that fixes it.

If your book is very large you could try splitting it into pieces and converting them separately. That might solve the problem for you.

If not and you want someone to take a look at your converted book and it is not under copyright then you can uploaded it here.

If the book is copyrighted you can first use the Scramble Ebook plugin to mangle the text and then convert it again. If it still fails on your Kindle you can upload the scrambled version here. (Do not upload a book that is under copyright to MobileRead!)

12-27-2021, 08:15 AM	#1
Absalum Junior Member Posts: 2 Karma: 10 Join Date: Dec 2021 Device: Kindle Paperwhite 2021	Kindle Paperwhite 2021 An error has occurred Hello I converted Ebook epub to azw3 and transfert to my Kindle Paperwhite 2021 and sometimes I have this error An error has occurred. If you purchased this item from Amazon, delete the item and download it from the cloud.

12-27-2021, 12:52 PM	#3
jhowell Grand Sorcerer Posts: 7,074 Karma: 91577715 Join Date: Nov 2011 Location: Charlottesville, VA Device: Kindles	Something unusual within Kindle books can sometimes cause the renderer to fail. The first thing to try is to restart your Kindle and see if that fixes it. If your book is very large you could try splitting it into pieces and converting them separately. That might solve the problem for you. If not and you want someone to take a look at your converted book and it is not under copyright then you can uploaded it here. If the book is copyrighted you can first use the Scramble Ebook plugin to mangle the text and then convert it again. If it still fails on your Kindle you can upload the scrambled version here. (Do not upload a book that is under copyright to MobileRead!) Last edited by jhowell; 12-27-2021 at 01:05 PM.

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12-27-2021, 11:14 AM	#2
theducks Well trained by Cats Posts: 31,068 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	That message is right up there with "My Kindle is Broken". It tells us nothing USEFUL needed to fix a book converted with Calibre. Can you send ANY book to that device RIGHT NOW?

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