Kobo Touch eReader N905, unable to wire-connect to PC?

StressedKoboUser · 12-25-2021, 01:49 PM

Hello there, I hope you are all doing great this Merry Christmas. I purchased an old-school Kobo Touch eReader N905 around 45 days ago through eBay, and it worked fine up to two weeks ago. Around two weeks ago, suddenly, using the same USB cable on the same pc, I connected it to the PC to charge and upload PDFs for school to the device.

Unfortunately, the PC does not seem to recognize the device is connected, but it does charge. I tried two separate USB cords, and 2 other computers to no avail. I would be less perplexed if the same exact USB cord on the same computer and same port hadn't worked before, which it did.

I called Kobo customer service who walked me through multiple steps (outlining below) and was just wondering if anyone else might know a possible solution? Thank you so much for any and all assistance with this, I am probably just going to have to give up and buy the Kindle, but I'd like to try to fix this relatively new (albeit outdated) device, as it was good enough for me.

I have tried the following:

3 Separate USB cords on 3 Separate computers on multiple ports each.
Uninstalling and Installing my USB drives.
Factory Resetting my device
Restarting my computer several times to try to recognize the device.
Installing the wpdmtp.inf files, again.

Thanks again, hope you are all having a Merry Christmas and a Happy New Year.

StressedKoboUser · 12-25-2021, 01:58 PM

I Should have added, I do get the Connect screen that pops up, and click it, and it shows "Connected and Charging" but does not appear on the pc as far as I can find.

meeera · 12-25-2021, 10:55 PM

Have all the cables been good quality data cables, or only the first one (cables do sometimes go bad)? Do you happen to have an unused Kobo cable lying about anywhere that you can try?

Some connection problems have been solved by connecting through a hub, though I'm not convinced this one will it's worth throwing in there.

Is the Kobo's firmware as fully updated as it will go? Being such a venerable device I'm not sure which firmware version that will be.

StressedKoboUser · 12-26-2021, 01:07 AM

I only had 1 Kobo charger arrive with it, and it did work originally, but the 3rd time I tried to use it (around 35 days after purchasing) it just doesn't connect to the PC, it does charge, but after clicking connect, nothing happens.

Yes, I have checked that it was up-to-date, although it is an outdated model, it is updated to the latest it can receive, as far as I know.

12-25-2021, 01:49 PM	#1
StressedKoboUser Junior Member Posts: 3 Karma: 10 Join Date: Dec 2021 Device: Kobo Touch eReader N905	Kobo Touch eReader N905, unable to wire-connect to PC? Hello there, I hope you are all doing great this Merry Christmas. I purchased an old-school Kobo Touch eReader N905 around 45 days ago through eBay, and it worked fine up to two weeks ago. Around two weeks ago, suddenly, using the same USB cable on the same pc, I connected it to the PC to charge and upload PDFs for school to the device. Unfortunately, the PC does not seem to recognize the device is connected, but it does charge. I tried two separate USB cords, and 2 other computers to no avail. I would be less perplexed if the same exact USB cord on the same computer and same port hadn't worked before, which it did. I called Kobo customer service who walked me through multiple steps (outlining below) and was just wondering if anyone else might know a possible solution? Thank you so much for any and all assistance with this, I am probably just going to have to give up and buy the Kindle, but I'd like to try to fix this relatively new (albeit outdated) device, as it was good enough for me. I have tried the following: 3 Separate USB cords on 3 Separate computers on multiple ports each. Uninstalling and Installing my USB drives. Factory Resetting my device Restarting my computer several times to try to recognize the device. Installing the wpdmtp.inf files, again. Thanks again, hope you are all having a Merry Christmas and a Happy New Year.

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12-25-2021, 01:58 PM	#2
StressedKoboUser Junior Member Posts: 3 Karma: 10 Join Date: Dec 2021 Device: Kobo Touch eReader N905	I Should have added, I do get the Connect screen that pops up, and click it, and it shows "Connected and Charging" but does not appear on the pc as far as I can find.

12-25-2021, 10:55 PM	#3
meeera Grand Sorcerer Posts: 5,814 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Have all the cables been good quality data cables, or only the first one (cables do sometimes go bad)? Do you happen to have an unused Kobo cable lying about anywhere that you can try? Some connection problems have been solved by connecting through a hub, though I'm not convinced this one will it's worth throwing in there. Is the Kobo's firmware as fully updated as it will go? Being such a venerable device I'm not sure which firmware version that will be.

12-26-2021, 01:07 AM	#4
StressedKoboUser Junior Member Posts: 3 Karma: 10 Join Date: Dec 2021 Device: Kobo Touch eReader N905	I only had 1 Kobo charger arrive with it, and it did work originally, but the 3rd time I tried to use it (around 35 days after purchasing) it just doesn't connect to the PC, it does charge, but after clicking connect, nothing happens. Yes, I have checked that it was up-to-date, although it is an outdated model, it is updated to the latest it can receive, as far as I know.

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