Nia Nia Not Recognized by Windows 10

[TraiT103]

Hi all, longtime reader of this forum but first time poster. Thanks for all the tips and coupons over the years

Windows 10 just does not recognize my Kobo Nia. I've tried all the tips I found in a 2018 thread from here. I bought a USB hub and my computer makes a noise when I plug in the hub that indicates it knows one is plugged in, but it doesn't recognize that anything is plugged into it. Kobo desktop, ADE, and Calibre all don't recognize the Nia, and I gather from what I read in the prior thread that contacting Kobo about this is useless, since OP of that thread said Kobo didn't even know what they were talking about. Is there anything else I can do to try and fix this? I haven't been able to find if there are drivers to install or anything. I'd appreciate any tips anyone has!

[ZodWallop]

Hey, I see nobody replied.

Is your issue still ongoing? Have you tried plugging the Nia in to another computer to see if it connects?

I know this might be obvious, but when you plug the Nia in, a pop-up box opens on the Nia. You are clicking on that for it to connect, right?

[bookaho!ic]

i have an ongoing problem with Win 10 and kobo. to rectify i reboot pc and power off and on the ereader and then connect. once sideloaded books i need then disconnect. it wont reconnect again without a reboot. Faffy but it works (happened on current and previous PC lol tried so many things this is the only thing that works)

[JSWolf]

Supposedly the latest firmware (4.28.18220) may fix the USB problem.

[Semwize]

Originally Posted by bookaho!ic

i have an ongoing problem with Win 10 and kobo. to rectify i reboot pc and power off and on the ereader and then connect. once sideloaded books i need then disconnect. it wont reconnect again without a reboot. Faffy but it works (happened on current and previous PC lol tried so many things this is the only thing that works)

try turning off fast boot and see



If you haven't tried it yet.

[bookaho!ic]

Originally Posted by Semwize

try turning off fast boot and see

Attachment 188761

If you haven't tried it yet.

we tried it all lol nothing changes have learned to get used to it lol

thanks tho

[Rid]

I do wonder how old some of these computers are as the manufacturers & microsoft did not have fully compatible w10 drivers. Even a year after the official release of w10 some computers may have had older components in them that are not compatable.

I say this as a high amount of machines were not fully compatible with w10 technical specs, but windows update did say it was ok to update. They were pushing really hard for w10 to be the standard.

[meeera]

I also don't see a mention of trying different cables.

[TraiT103]

Hi, my apologies but I never received a notification that this thread was replied to. The issue is still ongoing and when plugged in, the Nia recognizes it is plugged in and charging but does not offer me a pop up prompt to connect to a computer. Trying multiple cables also hasn't helped.

[Lynx-lynx]

Originally Posted by TraiT103

Hi, my apologies but I never received a notification that this thread was replied to. The issue is still ongoing and when plugged in, the Nia recognizes it is plugged in and charging but does not offer me a pop up prompt to connect to a computer. Trying multiple cables also hasn't helped.

I apologise in advance for stating something so obvious, but have you tried plugging the device into another computer?

Re notifications, did you check your account settings: control panel, settings and options, edit options, messaging and notifications, default thread subscription mode, instant email notification

[TraiT103]

I thankfully fixed the subscription settings earlier and am now receiving email notifications. Unfortunately I don't have a second computer I can plug the device into.

[Lynx-lynx]

Originally Posted by TraiT103

I thankfully fixed the subscription settings earlier and am now receiving email notifications. Unfortunately I don't have a second computer I can plug the device into.

What about a public library? My library has computers you can use, and you're also allowed to plug devices into. A bit of a pain for you to test your device that way but it may help to identify your issue.i hate it when stuff just doesn't work as it should
(I don't know what country you're in)

[ZodWallop]

Originally Posted by TraiT103

The issue is still ongoing and when plugged in, the Nia recognizes it is plugged in and charging but does not offer me a pop up prompt to connect to a computer.

When you plug your Nia in, does the screen display a message like the one in the attached image?

[davidfor]

Originally Posted by ZodWallop

When you plug your Nia in, does the screen display a message like the one in the attached image?

I think that the OP stated they weren't see that. But, it made me wonder if it gets displayed when connected to a charger. Most of my chargers trigger it for most of my ereaders. If it isn't being displayed for any chargers, it might suggest a problem with the socket in the device.

[ZodWallop]

Originally Posted by davidfor

I think that the OP stated they weren't see that. But, it made me wonder if it gets displayed when connected to a charger. Most of my chargers trigger it for most of my ereaders. If it isn't being displayed for any chargers, it might suggest a problem with the socket in the device.

I know my answer seemed obvious, but since people were going on about Windows 10 drivers, etc. I thought it might be a good idea to confirm that the OP is in fact not seeing that box. Doesn't the box time out after a bit?