MobileRead Forums
Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Onyx Boox
Reload this Page Poke Pro - Crashes regularly since December firmware update

Notices

Reply
 
Thread Tools Search this Thread
Old 03-23-2021, 07:57 PM   #1
James Bryant
Ebook fanatic since 1962
James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.
 
James Bryant's Avatar
 
Posts: 92
Karma: 3033
Join Date: Apr 2008
Location: By the sea in Southern England
Device: Cybook3/REB1100/Kolin/iRex iLiad/JetBook & JB Mini/Onyx C67, T68.
Poke Pro - Crashes regularly since December firmware update
Since installing the firmware update 2020-12-02_13-02_3.0_f8d676e my Poke Pro has crashed regularly while I am reading it.

The touch screen and power button stop working. The only thing that will recover it is to connect a charger. This resets it to power off state, and it then restarts, having forgotten the page I was reading.

After the restart the battery charge indication shows 5-15% power loss.

Has anyone else seen this behaviour? And can anyone suggest a fix, please?
James Bryant is offline   Reply With Quote
Old 07-22-2021, 07:07 AM   #2
DonAlireza
Junior Member
DonAlireza began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Jul 2021
Device: boox poke pro
Hi James; have you got any answers to this problem? I have exactly the same issue with my Poke Pro.
DonAlireza is offline   Reply With Quote
Advert
Old 07-22-2021, 08:45 AM   #3
James Bryant
Ebook fanatic since 1962
James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.
 
James Bryant's Avatar
 
Posts: 92
Karma: 3033
Join Date: Apr 2008
Location: By the sea in Southern England
Device: Cybook3/REB1100/Kolin/iRex iLiad/JetBook & JB Mini/Onyx C67, T68.
Still crashing, alas - no fix yet discovered.
Dammit!

James
James Bryant is offline   Reply With Quote
Old 07-22-2021, 01:56 PM   #4
Renate
Onyx-maniac
Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.
 
Posts: 3,872
Karma: 16716233
Join Date: Feb 2012
Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6
How often does it crash?
Have you tried with a charging cable connected all the time?
This might just be a bad battery.

The first thing to do is to use ADB and see if it's Android crashing or Linux.
When it crashes do you still have ADB?
If you haven't got ADB working yet, you should.

That bit about the charger tends to indicate that it is Linux that is crashing.
Renate is offline   Reply With Quote
Old 07-22-2021, 02:08 PM   #5
ottischwenk
Wizard
ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.ottischwenk ought to be getting tired of karma fortunes by now.
 
ottischwenk's Avatar
 
Posts: 2,910
Karma: 3933245
Join Date: Sep 2012
Location: Salzburg AT
Device: Bigme 3/3, Boox 4/14, Like-/Meebook 2/8, Tolino 1/10, Ki/Ko 0/8
Quote:
Originally Posted by James Bryant View Post
Since installing the firmware update 2020-12-02_13-02_3.0_f8d676e my Poke Pro has crashed regularly while I am reading it.
I have no problems with version: 2021-04-20_12-00_3.1_ba5de7e
ottischwenk is offline   Reply With Quote
Advert
Old 07-22-2021, 04:21 PM   #6
Question Mark
Wizard
Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.
 
Question Mark's Avatar
 
Posts: 1,419
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
Quote:
Originally Posted by James Bryant View Post

The touch screen and power button stop working. The only thing that will recover it is to connect a charger. This resets it to power off state, and it then restarts, having forgotten the page I was reading.
Sounds a bit like what I was experiencing on my Note Pro. The problem disappeared when I replaced the battery. It was very easy to do. Not sure if the same holds true for the Poke Pro.

Before replacing the battery, I could only use my Note Pro if it was plugged in because it would freeze so regularly.
Question Mark is offline   Reply With Quote
Old 07-23-2021, 05:14 AM   #7
James Bryant
Ebook fanatic since 1962
James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.
 
James Bryant's Avatar
 
Posts: 92
Karma: 3033
Join Date: Apr 2008
Location: By the sea in Southern England
Device: Cybook3/REB1100/Kolin/iRex iLiad/JetBook & JB Mini/Onyx C67, T68.
Catastrophe!
Thank you very much Question Mark, Ottischwenk & Renate for your prompt replies, which I have noted. I shall certainly upgrade the Pro again when it's rebatteried, but not sure that using ADB (which I always thought was an airport in Izmir, Turkey) is within my skill set.

Problem has become urgent. I just dropped my Poke 2 and smashed the glass so I have two unserviceable machines. I am in England - any advice on places that can repair screens / replace batteries of Oryx machines for me?
James Bryant is offline   Reply With Quote
Old 07-23-2021, 08:59 AM   #8
Question Mark
Wizard
Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.Question Mark ought to be getting tired of karma fortunes by now.
 
Question Mark's Avatar
 
Posts: 1,419
Karma: 6513838
Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
Not sure how the Poke models are assembled. However, if it is anything like the Note models, then it should be very easy to open it up and replace the battery. I did so myself on my Note Pro and I'm not very handy at such things.

It looks like you can get a replacement battery with a connector attached on Aliexpress: https://www.aliexpress.com/item/1005...0260dc3494f5-2

As a reference, you may want to check out this thread about replacing the battery in the Note model: https://www.mobileread.com/forums/sh...d.php?t=339908
Question Mark is offline   Reply With Quote
Old 07-23-2021, 09:16 AM   #9
Renate
Onyx-maniac
Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.Renate ought to be getting tired of karma fortunes by now.
 
Posts: 3,872
Karma: 16716233
Join Date: Feb 2012
Device: Nook NST, Glow2, 3, 4, '21, Kobo Aura2, Poke3, Poke5, Go6
Poke3 comes apart with guitar picks on the seam.

I think that you should always figure out ADB and get it working on your devices.
Does your Poke2 have a working, cracked screen or totally illegible?
If you had ADB there are a number of utilities (including my AdbGrab.exe) that allow you to see the Poke screen on your desktop and click stuff.
That's handy for salvaging things on your device.
Renate is offline   Reply With Quote
Old 07-23-2021, 10:22 AM   #10
James Bryant
Ebook fanatic since 1962
James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.James Bryant could sell banana peel slippers to a Deveel.
 
James Bryant's Avatar
 
Posts: 92
Karma: 3033
Join Date: Apr 2008
Location: By the sea in Southern England
Device: Cybook3/REB1100/Kolin/iRex iLiad/JetBook & JB Mini/Onyx C67, T68.
Busted Poke 2
Smashed screen - lots of cracks - but still working. I'm backed up, so no problem with saving content. I'm ordering a new battery for the Poke Pro, but AliExpress will not deliver it to the UK post Brexit so it's having to come via a German friend and will not be here soon.
James Bryant is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Note Pro firmware update v2.2.2 Markismus Onyx Boox 0 06-23-2020 11:14 AM
Choosing between Onyx Boox Poke Pro/Nova Pro or other Iseabel Which one should I buy? 4 01-25-2020 10:40 AM
PB pro 912 - my brand new one is frozen after update to 2.1.2 firmware mixtli PocketBook 17 03-30-2013 04:41 AM
Pocket Pro firmware update problem echoleaf Astak EZReader 22 12-27-2009 04:47 PM
Bebook crashes regularly Rinde BeBook 13 08-17-2009 10:53 AM


All times are GMT -4. The time now is 06:09 PM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.