Kobo Forma Freezing

[Dikoff_H]

After adding a book to my Kobo Forma with Calibre the device froze on connected and charging screen. After a few minutes the screen went blank and the power button was blinking and now the screen displays an e-reader with a exclamation point on it's screen. How should I proceed because I couldn't find what the screen with the exclamation point meant.

[Dr. Drib]

I don't own the Forma, but why don't you connect it and, if that is successful, delete the offending title.

Then see what happens.

As the world wakes up to Sunday, you'll see more expert advice.

[Dikoff_H]

Originally Posted by Dr. Drib

I don't own the Forma, but why don't you connect it and, if that is successful, delete the offending title.

Then see what happens.

As the world wakes up to Sunday, you'll see more expert advice.

My pc doesn't see or recognize the Forma when I connect it via USB.
My power button is constantly blinking and the screen is stuck on this screen https://imgur.com/ty4CbL8.
I tried turning it on and nothing happened.

[davidfor]

Originally Posted by Dikoff_H

My pc doesn't see or recognize the Forma when I connect it via USB.
My power button is constantly blinking and the screen is stuck on this screen https://imgur.com/ty4CbL8.
I tried turning it on and nothing happened.

I don't think I have ever seen that screen before. I can only assume that it means something went wrong and you need to press the the button with the circular arrow on it to do something. But, if you have powered it off and on, I would have expected that to trigger whatever that button was intended for.

If that doesn't do anything, I would try the manual factory reset as described on https://wiki.mobileread.com/wiki/Kob...Aura_Edition_2.

[Dikoff_H]

Originally Posted by davidfor

I don't think I have ever seen that screen before. I can only assume that it means something went wrong and you need to press the the button with the circular arrow on it to do something. But, if you have powered it off and on, I would have expected that to trigger whatever that button was intended for.

If that doesn't do anything, I would try the manual factory reset as described on https://wiki.mobileread.com/wiki/Kob...Aura_Edition_2.

I pressed the button with the circular arrow and nothing happens.
I have tried manual reset with holding the page turn button and the power button but nothing changes. I am pressing them both for 30 second but nothing changes. It stays on this screen.