Calibre Crash Problem Solved (Readera Backups Folder Conflict)

gussy · 12-29-2019, 04:04 PM

I've had a problem with Calibre on my PC crashing when I plugged in my Samsung Note 9. Calibre would load up, detect the Note 9 main device and SD card, but when it started to get the list of books on the SD card, it would hang up on status "found object: Backups" and then crash every time.

I use to use the Readera app but switched to Moon+ Reader Pro as my ebook reader. I had deleted the Readera app from my phone. In troubleshooting the problem, I noted that there was still a residual Readera folder left on the phone and with a subfolder named backups with a few files in it. When I deleted the complete Readera folder, the Calibre crash stopped happening.

kovidgoyal · 12-29-2019, 11:07 PM

Interesting, will try to replicate with my android phone when I have a chance, thoughit does not have a SD card.

gussy · 01-04-2020, 02:57 PM

Kovid, the problem was not SD card related. All my Calibre books are on the Note 9's SD card. I first thought that the card was not working properly, so I removed it from the phone and the same crash kept happening.

BTW, I love Calibre!!

kovidgoyal · 04-30-2021, 01:18 PM

this is hopefully fixed in calibre 5.17

12-29-2019, 04:04 PM	#1
gussy Member Posts: 13 Karma: 10 Join Date: Dec 2019 Device: Galaxy Note 10	Calibre Crash Problem Solved (Readera Backups Folder Conflict) I've had a problem with Calibre on my PC crashing when I plugged in my Samsung Note 9. Calibre would load up, detect the Note 9 main device and SD card, but when it started to get the list of books on the SD card, it would hang up on status "found object: Backups" and then crash every time. I use to use the Readera app but switched to Moon+ Reader Pro as my ebook reader. I had deleted the Readera app from my phone. In troubleshooting the problem, I noted that there was still a residual Readera folder left on the phone and with a subfolder named backups with a few files in it. When I deleted the complete Readera folder, the Calibre crash stopped happening.

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12-29-2019, 11:07 PM	#2
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Interesting, will try to replicate with my android phone when I have a chance, thoughit does not have a SD card.

01-04-2020, 02:57 PM	#3
gussy Member Posts: 13 Karma: 10 Join Date: Dec 2019 Device: Galaxy Note 10	Kovid, the problem was not SD card related. All my Calibre books are on the Note 9's SD card. I first thought that the card was not working properly, so I removed it from the phone and the same crash kept happening. BTW, I love Calibre!!

04-30-2021, 01:18 PM	#4
kovidgoyal creator of calibre Posts: 45,609 Karma: 28549044 Join Date: Oct 2006 Location: Mumbai, India Device: Various	this is hopefully fixed in calibre 5.17

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