Calibre doesn't detect my kindle

[kratos2000]

calibre 5.29 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.19041 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', '', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x1a40 product_id=0x101 bcd=0x111 devid=usb\vid_1a40&pid_0101&rev_0111 devinst=2),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid15e1&rev0000 devinst=3),
USBDevice(vendor_id=0x4f3 product_id=0x24dd bcd=0x5712 devid=usb\vid_04f3&pid_24dd&rev_5712 devinst=4),
USBDevice(vendor_id=0xc45 product_id=0x671e bcd=0x8502 devid=usb\vid_0c45&pid_671e&rev_8502&mi_00 devinst=5),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid15e0&rev0000 devinst=6),
USBDevice(vendor_id=0xcf3 product_id=0xe009 bcd=0x1 devid=usb\vid_0cf3&pid_e009&rev_0001 devinst=7),
USBDevice(vendor_id=0xc45 product_id=0x671e bcd=0x8502 devid=usb\vid_0c45&pid_671e&rev_8502 devinst=8),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=9),
USBDevice(vendor_id=0x62a product_id=0x4102 bcd=0x8113 devid=usb\vid_062a&pid_4102&rev_8113 devinst=10))

No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{B38028DC-AEF7-47AC-8D89-CD62587B9E56}': [{'addr': '169.254.123.0', 'netmask': '255.255.0.0', 'broadcast': '169.254.255.255'}], '{1F71F5B1-A432-4BEC-8145-BE19177DDC5B}': [{'addr': '192.168.160.1', 'netmask': '255.255.240.0', 'broadcast': '192.168.175.255'}], '{CCB29B0C-C126-4981-989B-6E8067A804A1}': [{'addr': '192.168.2.187', 'netmask': '255.255.255.0', 'broadcast': '192.168.2.255'}], '{9C9A545C-E63E-46D2-A0E8-3803FED5DDCC}': [{'addr': '192.168.2.253', 'netmask': '255.255.255.0', 'broadcast': '192.168.2.255'}], '{D16370E2-2527-11EA-8862-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[kovidgoyal]

Windows doesnt detect your kindle, it needs to show up in windows explorer before calibre can detect it.

[theducks]

You don't say what model (and version).
Older ones like my K4 defaulted to Connection mode (vs charge only)
My Android device all require I switch the devices USB to file (there are other modes for different functions) transfer mode before Windows can see it.

[tantalus]

the kindle is a fire 7 (9th generation)

Thanks

[tantalus]

Windows is recognising the fire and it is also shown on Computer Management

[kovidgoyal]

https://manual.calibre-ebook.com/faq...ted-by-calibre

[tantalus]

calibre 5.34 embedded-python: True is64bit: False
Windows-10-10.0.22000 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.22000')
Python 3.8.5
Windows: ('10', '10.0.22000', '', 'Multiprocessor Free')
Interface language: en_GB
USB devices on system:
(USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0x319 devid=usb\vid_2109&pid_0812&rev_0319 devinst=5),
USBDevice(vendor_id=0x1949 product_id=0x3c1 bcd=0x223 devid=usb\vid_1949&pid_03c1&rev_0223 devinst=18),
USBDevice(vendor_id=0x62a product_id=0x5110 bcd=0x116 devid=usb\vid_062a&pid_5110&rev_0116 devinst=6),
USBDevice(vendor_id=0x13fd product_id=0x1040 bcd=0x106 devid=usb\vid_13fd&pid_1040&rev_0106 devinst=7),
USBDevice(vendor_id=0x480 product_id=0xb207 bcd=0x315 devid=usb\vid_0480&pid_b207&rev_0315 devinst=8),
USBDevice(vendor_id=0x8087 product_id=0xaaa bcd=0x2 devid=usb\vid_8087&pid_0aaa&rev_0002 devinst=9),
USBDevice(vendor_id=0x13d3 product_id=0x56a3 bcd=0x1901 devid=usb\vid_13d3&pid_56a3&rev_1901&mi_00 devinst=10),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid02ed&rev0000 devinst=11),
USBDevice(vendor_id=0x13d3 product_id=0x56a3 bcd=0x1901 devid=usb\vid_13d3&pid_56a3&rev_1901 devinst=12),
USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0x190 devid=usb\vid_2109&pid_0812&rev_0190 devinst=13),
USBDevice(vendor_id=0x62a product_id=0x5110 bcd=0x116 devid=usb\vid_062a&pid_5110&rev_0116&mi_01 devinst=14),
USBDevice(vendor_id=0x62a product_id=0x5110 bcd=0x116 devid=usb\vid_062a&pid_5110&rev_0116&mi_00 devinst=15),
USBDevice(vendor_id=0x1058 product_id=0x1021 bcd=0x2021 devid=usb\vid_1058&pid_1021&rev_2021 devinst=16),
USBDevice(vendor_id=0xbc2 product_id=0xac1c bcd=0x100 devid=usb\vid_0bc2&pid_ac1c&rev_0100 devinst=17))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_1949&pid_03c1#gcc0x80804740dt2#{6a c27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{2c91d4e7-92a2-11eb-9ea0-44af280262ea}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{2c91d4ea-92a2-11eb-9ea0-44af280262ea}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{2c91d4ee-92a2-11eb-9ea0-44af280262ea}#0000000008100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_03c1#gcc0x80804740dt2#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': "Peter's Fire1",
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'GCC0X80804740DT2',
'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{BC4185F4-403A-4770-980D-9040E016F927}': [{'addr': '192.168.0.34', 'netmask': '255.255.255.0', 'broadcast': '192.168.0.255'}], '{DE13E08A-520A-4F77-8F35-DF5A8A81F24B}': [{'addr': '192.168.0.38', 'netmask': '255.255.255.0', 'broadcast': '192.168.0.255'}], '{ABD72976-94D6-11EA-9E96-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

[tantalus]

Help as I dont know what I can do now I have tried everything and the computer will still not recognise my kindle. I plug in the old kindle and it is recognised immediately butt not the new one. Calibtre gives the above info which I dont understand. I have tried device manager and disk management with no luck.

[kovidgoyal]

That device is reporting it has no storage devices available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it. If your device is not in
File transfer mode, you should swipe down from the TOP after plugging it in, tap on the USB notification
and change the USB mode to file transfer.

[tantalus]

Tried removing SD card to no avail. Tried swiping down from the top of my kindle and there is nothing there about file transfer or usb modes. HELP!

[tantalus]

Sorry just found USB through connected devices an it looks as if thaat might be working. Will advise shoirtly