Version 4.23 Install Rolling back.

PhDPhotoPro · 08-29-2020, 12:50 PM

I had problems installing 4.23 x64. It begins the install but then rolls it back. I'm installing on Window 10 x64 v2004 i7-6700. I've been using Calibre forever and have had install problems before. Usually I just uninstall the existing version and reinstall the new one. Then restore my data. It's a bit of a pain but has worked for me before.

I uninstalled 4.22 and again tried to install 4.23 but still it rolled back. Tried to install 4.22 again and now it's also rolling back. I even downloaded your 4.99 and tried it. Also rolling back. So now I can't install any version of the program. There is no specific error message. I've found no log file so I'm at a lost as to what is going wrong. I've run the install as administrator and it still rolls back.

Any suggestions?

ownedbycats · 08-29-2020, 12:54 PM

In this thread they were having a similar issue. It turned out Microsoft PowerToys was the culprit and exiting it made it work.

PhDPhotoPro · 08-29-2020, 01:18 PM

That did resolve my issue!

Thanks!

08-29-2020, 12:50 PM	#1
PhDPhotoPro Junior Member Posts: 2 Karma: 10 Join Date: Aug 2010 Device: undecided	Version 4.23 Install Rolling back. I had problems installing 4.23 x64. It begins the install but then rolls it back. I'm installing on Window 10 x64 v2004 i7-6700. I've been using Calibre forever and have had install problems before. Usually I just uninstall the existing version and reinstall the new one. Then restore my data. It's a bit of a pain but has worked for me before. I uninstalled 4.22 and again tried to install 4.23 but still it rolled back. Tried to install 4.22 again and now it's also rolling back. I even downloaded your 4.99 and tried it. Also rolling back. So now I can't install any version of the program. There is no specific error message. I've found no log file so I'm at a lost as to what is going wrong. I've run the install as administrator and it still rolls back. Any suggestions?

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08-29-2020, 12:54 PM	#2
ownedbycats Custom User Title Posts: 10,971 Karma: 75337983 Join Date: Oct 2018 Location: Canada Device: Kobo Libra H2O, formerly Aura HD	In this thread they were having a similar issue. It turned out Microsoft PowerToys was the culprit and exiting it made it work.

08-29-2020, 01:18 PM	#3
PhDPhotoPro Junior Member Posts: 2 Karma: 10 Join Date: Aug 2010 Device: undecided	That did resolve my issue! Thanks!

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