Boox Max 2 - Wifi Issues

Jayjee · 12-28-2019, 04:08 PM

Hello all,

since some time (a few months or so) I have two issues that have not been that serious before:

Reception is worse than it has been. Even when sitting next to the router (literally less than half a meter distance), I get no more than two bars. That has been a lot better before.
Power drain is drastic. It has always been worse with wifi turned on, but still tolerable. Now, I can watch the percentage go down. In less than an hour from over ninety to zero. When Wifi is turned off, still the usual (little) power usage, where I can use the Boox several days for sheetmusic reading in a separate app and taking notes.

Has anybody experienced anything like this?

As stated, I have been ok with both issues before.

Best,
Jan

adrians · 12-30-2019, 10:05 PM

Could it be that something in the environment has started interfering with WiFi reception? Portable telephones could do this or microwave ovens, other wifi routers/equipment, or anything operating in the bands (2.4 GHz or 5 GHz) that the reader is using.

It is possible that due to some high level of interference the reader is constantly retrying/renegotiating the connection and therefore consuming more than normal power. Try to go to another place that provides wifi access to see if the situation improves.

whopper · 01-01-2020, 02:52 PM

It happened to me on the previous firmware, just updating the apps would take a hit of 15/20% or so and sometimes speeds of 20kbps or something like that

I solved it with a hard reset, also no problems with the latest firmware.

12-28-2019, 04:08 PM	#1
Jayjee Connoisseur Posts: 69 Karma: 32278 Join Date: May 2016 Device: Onyx Boox Max 2	Boox Max 2 - Wifi Issues Hello all, since some time (a few months or so) I have two issues that have not been that serious before: Reception is worse than it has been. Even when sitting next to the router (literally less than half a meter distance), I get no more than two bars. That has been a lot better before. Power drain is drastic. It has always been worse with wifi turned on, but still tolerable. Now, I can watch the percentage go down. In less than an hour from over ninety to zero. When Wifi is turned off, still the usual (little) power usage, where I can use the Boox several days for sheetmusic reading in a separate app and taking notes. Has anybody experienced anything like this? As stated, I have been ok with both issues before. Best, Jan Last edited by Jayjee; 12-28-2019 at 04:11 PM.

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12-30-2019, 10:05 PM	#2
adrians Enthusiast Posts: 36 Karma: 130 Join Date: Dec 2014 Device: Kobo Glo	Could it be that something in the environment has started interfering with WiFi reception? Portable telephones could do this or microwave ovens, other wifi routers/equipment, or anything operating in the bands (2.4 GHz or 5 GHz) that the reader is using. It is possible that due to some high level of interference the reader is constantly retrying/renegotiating the connection and therefore consuming more than normal power. Try to go to another place that provides wifi access to see if the situation improves.

01-01-2020, 02:52 PM	#3
whopper Addict Posts: 350 Karma: 22726 Join Date: Mar 2008 Location: Europe Device: Boox max 2	It happened to me on the previous firmware, just updating the apps would take a hit of 15/20% or so and sometimes speeds of 20kbps or something like that I solved it with a hard reset, also no problems with the latest firmware.

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