|  12-16-2019, 02:46 PM | #1 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2019 Device: Kindle Paperwrite | 
				
				Sigil problem
			 
			
			Good afternoon, I have a problem with Sigil after formatting the computer. When I click on the icon to run the program, it becomes a transparent screen and nothing appears, when I try to navigate the screen, I can even find the menus, but the program desktop doesn't appear. Does anyone know what can it be? I am using Windows 10 1909 and the computer video card is an nVidia 7300GS. It was working normally before formatting. I updated all computer drivers as well. https://imgur.com/a/cru6X5Z | 
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|  12-16-2019, 03:52 PM | #2 | 
| Sigil Developer            Posts: 9,070 Karma: 6361556 Join Date: Nov 2009 Device: many | 
			
			C++ runtime library? Fonts? | 
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|  12-16-2019, 05:05 PM | #3 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2019 Device: Kindle Paperwrite | |
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|  12-16-2019, 06:17 PM | #4 | 
| Grand Sorcerer            Posts: 28,880 Karma: 207000000 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD | 
			
			You mean you formatted your computer, as in blew everything away; reinstalled Windows and reinstalled Sigil (the same version you had before)? Or did you install a newer version of Sigil that included a newer Qt? If the latter, it wouldn't surprise me at all if newer versions of Qt weren't pushing that particular video card to its limits. Also, if you backed up your old Sigil preferences folder, make sure you try running Sigil without it restored first. | 
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|  12-16-2019, 06:32 PM | #5 | 
| Grand Sorcerer            Posts: 28,880 Karma: 207000000 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD | 
			
			You can also try to force what Qt use for rendering by setting the QT_OPENGL environment variable to one of three things: QT_OPENGL=desktop QT_OPENGL=angle QT_OPENGL=software One of them might work better than what's being determined dynamically. | 
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|  12-19-2019, 05:51 AM | #6 | |
| Junior Member  Posts: 3 Karma: 10 Join Date: Dec 2019 Device: Kindle Paperwrite | Quote: 
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