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Old 12-24-2019, 04:32 PM   #1
OtinG
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New Oasis 3 deregistered itself

Well my newish Oasis 3 sat a few days without being turned on as I was too busy with other things to read. I turned it on this afternoon and started reading where I left off. I noticed a few things looked odd, like my clock not displaying while reading. So I went into settings and into Home and then realized I had absolutely no items downloaded to the Oasis 3. Everything had been erased. Then I noticed that my Oasis 3 was no longer registered. Not sure what happened or why, but I’m not too thrilled. I had to send back the first Oasis 3 a few weeks ago due to a line across the screen, and yesterday I got an email confirming it had finally been delivered to Amazon. The original Oasis 3 was deregistered by me before I returned it for the replacement. But I wonder if somehow Amazon techs accidentally deregistered my replacement when they got the returned item. Who knows. I had also been having über issues with my Amazon cloud and a work order had been written for them to fix the issues. So maybe Amazon cleared my newer Oasis 3 in the process. If so they never sent me any correspondence, and over a week ago I deleted all the old collections from the cloud and created new ones on my Oasis 3 so they would work with it. Again maybe that had some repercussions. At any rate I reregistered my newest Oasis 3 this afternoon and once it restarted I got a window stating that the Special Offers had been removed. I certainly didn’t ask nor pay for that, so hopefully I won’t get charged for it. Odd stuff, but then again I’ve grown to expect odd stuff from Amazon as regards my Kindles and Kindle apps.

Redownloading my books now...

Last edited by OtinG; 12-24-2019 at 04:34 PM.
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Old 12-24-2019, 04:40 PM   #2
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I deregistered my kindle keyboard and expected my books to be erased from my old account. I created a new account and successfully registered the keyboard. Perhaps I needed to reset to factory defaults however I didn't want to risk not having the firmware to connect to the internet. On a side note, I was getting an alert from Amazon I was unable to download a book to a new device because I had reached "device download limits." Deregistgering my kindle keyboard allowed me to download this ebook again to a new device even though it is still on my kindle keyboard.
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Old 12-24-2019, 04:57 PM   #3
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Amazon appears to have fixed the major issues I was having with my Kindles and the Amazon cloud collections and items. Both my newest Oasis 3 (the replacement) and the Kindle Basic 10th gen can now properly see and download from the Amazon cloud. The Kindle Basic was still registered, so I didn’t have to reregister it like I did with the Oasis 3. Hopefully the deletion of Special Offers on the Oasis 3 (they are still active on the Basic) was either a nice gesture on Amazon’s part or a snafu on their part, so hopefully I don’t get billed for it and I get to keep the Oasis 3 free of the Special Offers. SO really aren’t that big of a deal, but it is nice to open the cover and go right into the book.

I’m really happy to have cloud collections working again. No clue how they got screwed up. I’ve always had only one Amazon account, but over the past decade I’ve had more Kindles registered therein than I can remember. So maybe that caused an issue over time. It was an issue, even though some here questioned that. I hope all the others who have screwed up cloud collection issues can get Amazon to fix their’s too. Finally both of my Kindles and the Kindle apps can see the same collections and the same books and docs therein.
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Old 12-24-2019, 11:12 PM   #4
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My eyes.

Couldn't read that, paragraphs being held hostage and all.
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Old 12-25-2019, 06:20 AM   #5
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My eyes.

Couldn't read that, paragraphs being held hostage and all.
Seriously? If it is too complicated to read, then don't read it. What happens if a book you bought has paragraphs spanning over a page? Are you refusing to read it?
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Old 12-25-2019, 09:04 AM   #6
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you may have hit reset instead of restart by accident. I did it many times. Drive myself nuts
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Old 12-25-2019, 09:47 AM   #7
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What happens if a book you bought has paragraphs spanning over a page?

It might be a complicated concept, but paragraphs are useful and it's no surprise that 99% of authours employ them.

A monolithic block of text purporting to be a book would be a sales flop. And I would be one of many not reading it.
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Old 12-25-2019, 10:47 AM   #8
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you may have hit reset instead of restart by accident. I did it many times. Drive myself nuts
No I hadn't used the Restart function in a long time. I merely closed the cover to let it go to sleep and placed it on a desk where it sat a few days. When I opened the cover to read, it went to the place I had left off in the book I was reading, but the settings had changed a bit. BTW, it was almost fully charged, so battery level wasn’t an issue. When I went to correct the settings, for example turn the clock back on during reading, I discovered that the Oasis 3 was no longer registered. The odd part was that all the books had been erased from the Oasis 3 and yet it was somehow able to display the book I had left open a few days earlier. Maybe it caches the book, or part of it. At any rate, when I selected Downloaded on the Home screen nothing but a dictionary was left on the Oasis 3. I reregistered it and it restarted itself and the I was able to see all the Collections, Books, and Docs that are in my Amazon Cloud and I was able to download the ones I wanted. Prior to that, neither of my two Kindles could see all the Amazon Cloud Collections, Books, and Docs, but now both can see and download Cloud content properly.

As stated above, a few weeks ago I had spent quite a lot of time on the phone with CS trying to figure out what was wrong with my Amazon Cloud. At the end of the conversation the supervisor said he could't see what the problem was but could tell there was a problem, so he initiated a work order to have the Amazon technical staff look into it and to correct whatever issues had occurred. Clearly only some people have experienced this issue, but searching the internet turned up quite a few others who have ad similar issues with the Amazon Cloud. I have no idea how Amazon cleared up the issue, nor how it occurred. I suspect that having had at least a dozen Kindle eReaders registered over the past decade or more, plus having had at least 2 or 3 dozen Kindle apps on various devices also registered over the years, that at some point my Amazon Cloud got corrupted. It worked okay with the Kindle apps, but it simply wouldn't work very well with my Kindles. Whatever they did to correct the issue though seems to be working, so I’m grateful for that. The good thing about Kindles, or any eReader, is that they can be read on even if you have to side-load books. So having a messed up Amazon Cloud isn’t going to stop my reading of books by any means, but it was certainly inconvenient not to have my Amazon Cloud working properly.
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Old 12-25-2019, 10:54 AM   #9
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It might be a complicated concept, but paragraphs are useful and it's no surprise that 99% of authours employ them.

A monolithic block of text purporting to be a book would be a sales flop. And I would be one of many not reading it.
I didn't say a book with no paragraphs at all, but with long paragraphs. Long sentences. What about chapters? Book I am reading right now has no chapters at all, or maybe exactly one chapter, up to you to decide. Even though, chapters don't make sense unless there is multiple.

To each their own, I guess. Just, please, don't act so rude pointing it out that your preference is more simple and shorter.
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Old 12-25-2019, 11:01 AM   #10
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My eyes.

Couldn't read that, paragraphs being held hostage and all.
Well, I’m not sure what your are saying here. I’ll take a guess and assume you don't like the way eReaders (Kindles) format text? You can always modify non-DRMed or de-DRMed eBooks and make them better for your eyes to read. Most eReaders these days, even the Kindles, offer quite a bit of text formatting options including text size, font choices, justification settings, etc. Certainly a lot more modification than you can do to a printed book!

However if you are referring to reading on a specific Kindle model due to the screen bothering your eyes, well there is only so much you can do to make improvements with that. Everyone has unique eyesight, so not everyone will care for Kindles or other eReaders. Quite frankly I was never able to use any of the Paperwhite models because of screen lighting issues which bothered my oldish eyes. The Oasis 3 is the first self lit eReader that I can read on for many hours without my eyes bothering me, but what works for me may or may not work for others.
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Old 12-25-2019, 11:04 AM   #11
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My eyes.

Couldn't read that, paragraphs being held hostage and all.
Quote:
Originally Posted by DuckieTigger View Post
Seriously? If it is too complicated to read, then don't read it. What happens if a book you bought has paragraphs spanning over a page? Are you refusing to read it?
I'm with Junket. Paragraphs can be very helpful.

I have difficulty with multi-page paragraphs in books. If it is rare in the book, I will struggle through it. If it is too much of the book, I will abandon the book unless there is some compelling reason to press on.

I did not refuse to read the OP, but I did quit after a few sentences.
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Old 12-25-2019, 02:32 PM   #12
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Okay, now I see what you guys are bitching about. This is a forum thread not a book. Get over it or move along! If your brain short circuits due to the length of a paragraph, see a shrink... I swear, this has to be one of the bitchiest groups of forum members of any forum I’ve belonged to...
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Old 12-25-2019, 05:14 PM   #13
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Okay, now I see what you guys are bitching about. This is a forum thread not a book. Get over it or move along! If your brain short circuits due to the length of a paragraph, see a shrink... I swear, this has to be one of the bitchiest groups of forum members of any forum I’ve belonged to...
No need to be so rude yourself. Yes, just a forum. A friendly forum with many willing to help. On the other hand, most of us are mainly readers that come here in their spare time.

Proper punctuation, spelling, grammar, and such matters. Not saying you should break your paragraphs up into smaller ones, but it will make it easier and more pleasant to read. That in turn will increase the willingness to finish reading and also to engage in discussion. Just saying.

Books? That is a different story. Some authors can afford to break the rules and get away with it. And not everybody will like it.
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Old 12-26-2019, 11:16 AM   #14
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Well my newish Oasis 3 sat a few days without being turned on as I was too busy with other things to read. I turned it on this afternoon and started reading where I left off. I noticed a few things looked odd, like my clock not displaying while reading. So I went into settings and into Home and then realized I had absolutely no items downloaded to the Oasis 3. Everything had been erased. Then I noticed that my Oasis 3 was no longer registered. Not sure what happened or why, but I’m not too thrilled. I had to send back the first Oasis 3 a few weeks ago due to a line across the screen, and yesterday I got an email confirming it had finally been delivered to Amazon. The original Oasis 3 was deregistered by me before I returned it for the replacement. But I wonder if somehow Amazon techs accidentally deregistered my replacement when they got the returned item. Who knows. I had also been having über issues with my Amazon cloud and a work order had been written for them to fix the issues. So maybe Amazon cleared my newer Oasis 3 in the process. If so they never sent me any correspondence, and over a week ago I deleted all the old collections from the cloud and created new ones on my Oasis 3 so they would work with it. Again maybe that had some repercussions. At any rate I reregistered my newest Oasis 3 this afternoon and once it restarted I got a window stating that the Special Offers had been removed. I certainly didn’t ask nor pay for that, so hopefully I won’t get charged for it. Odd stuff, but then again I’ve grown to expect odd stuff from Amazon as regards my Kindles and Kindle apps.

Redownloading my books now...
How did you start reading where you left off if there were no books on the device?

Shari
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Old 12-26-2019, 02:20 PM   #15
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As I am typing this I am resting my kindle keyboard to factory defaults. . . as mentioned earlier I deregesitered the KK earlier however all of my books remained. . I'm starting to question whether these were sideloaded books. . anyways all books are gone now!
( I'm reluctantly starting to gift my old kindles away. . . bah, humbug!)
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