"Error communicating with device" and/or books sent to Kindle did not show up

[catkin]

Hi

This might be a Calibre problem or it might be a Kindle problem.

What did I do?

• As user c ...
• Started Calibre (3.39.1 from Debian Buster repo)
• USB connect the Kindle (Paperwhite, 10th gen)
• Waited for Calibre to detect KIndle
• In Library tab, selected book and clicked "Send book to device"
• Saw message:
  

  ERROR: Error: Error communicating with device
  [Errno 2] No such file or directory: '/media/c/Kindle5/'

• Fixed missing directory (similar workarounds has allowed books to be sent to the Kindle before);
  

  c@CW10:/media/c$ mkdir Kindle5

• Clicked "Send book to device" again
• Saw Jobs spinner spinning
• Saw message that book has been sent to device
• Saw Jobs spinner stop moving. Is that normal, I though it disappeared when the jobs stopped ... ?
• Saw "On Device" value Main
• On Kindle, found book was not listed in DOWNLOADS, ALL or collection Books

What did I try?

• Followed FAQ item "I transferred some books to my Kindle using calibre and they did not show up?" (https://manual.calibre-ebook.com/faq.html#id31). Tested. Same
• Reset Kindle. Tested. Same
• Tested with different book. Same

What should I try next?

• Re-install Calibre?
• Change USB cable?
• Try on a different computer?
• Something else?

[kovidgoyal]

I dont support distro calibre packages. use the official calibre linux binaries.

[catkin]

Originally Posted by kovidgoyal

I dont support distro calibre packages. use the official calibre linux binaries.

Thanks for information. Installed Calibre from https://calibre-ebook.com/download_linux. Tested. Worked as expected.

May I take this opportunity to thank you for Calibre, for its very high quality and very usable UI.

[kovidgoyal]

You're welcome