Help needed to repair Calibre installation

beric · 10-05-2019, 06:26 AM

Hi all --
I have been running Calibre for some two years very successfully. My collection of nearly 300 books was nicely classified and everything was satisfactory. From time to time, the splash-screen offering an upgrade was presented. I have always accepted this and run the binary installer which has always worked correctly.

Yesterday (4th October), I found the option to install version 4.0 but when I ran the installer, error messages were presented and the whole system was corrupted so that I could not run Calibre.

I tried repeating the download, de-installing Calibre, deleting the Calibre folder from the "/opt" directory but none of these operations has improved matters. It would seem that version 4.0 is not compatible with my system (64-bit LinuxMint) so, I have tried to regress back to version 3.39, which worked perfectly. I have visited the Calibre site but I cannot find a binary installer, so I cannot install the program. Fortunately, the Calibre library is intact and I also have a backup of this.

It would seem that version 4.0 is not compatible with my system. Unfortunately, I do not have sufficient knowledge of Linux to know what is wrong or how to correct this. I guess that I may be restricted to version 3.39 (which worked perfectly) so I will accept this limitation but, again, I have no knowledge of how to install this.

I cannot find any way out of this mess so can anyone please be so kind as to advise me how to proceed.
Best regards to all on this forum --

==============================

Information -

[1] Computer system - Dell desktop machine with 8Gb of memory and over 100Gb of free disk space. Opsys -
64-bit LinuxMint, ver: 17.3

[2] When attempting to de-install Calibre, the command "sudo calibre-uninstal" does not work -
Message = sudo: calibre-uninstal: command not found

[3] Attempting to download and install Calibre version 4.0 using binary installer - Download proceeded correctly -

Screen messages --
Downloaded 100040748 bytes
Checking downloaded file integrity...
Extracting files to /opt/calibre ...
Extracting application files...
Traceback (most recent call last):
File "site.py", line 75, in main
File "site-packages/calibre/__init__.py", line 23, in <module>
File "site-packages/calibre/startup.py", line 204, in <module>
File "site-packages/calibre/utils/icu.py", line 30, in <module>
RuntimeError: Failed to load icu with error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /opt/calibre/lib/libicui18n.so.64)
Run "calibre" to start calibre

Calibre does not start when command is entered -

Screen message -
The program 'calibre' is currently not installed. You can install it by typing:
sudo apt-get install calibre

A password is requested. When this is entered, the following messages are received -

Reading package lists... Done
Building dependency tree
Reading state information... Done
calibre is already the newest version.
0 to upgrade, 0 to newly install, 0 to remove and 16 not to upgrade.

PeterT · 10-05-2019, 06:04 PM

See https://download.calibre-ebook.com/3.html for links to previous versions.

kovidgoyal · 10-05-2019, 08:59 PM

As is noted on the linux download page, you need GLIBC 2.18 or higher
and libstdc++.so.6.0.21 (from gcc 5.4.0) or higher to run calibre. This
is approximately three year old software. If your distro does not
provide it, then you should stick with calibre 3.48 until it does.

Instructions on how to downgrade calibre are on the Linux download page
https://calibre-ebook.com/download_linux

beric · 10-06-2019, 07:19 AM

To Peter T & kovid --
Thank you both for your replies.
My needs are very simple - - I just need a reader. So the increased sophistication of calibre is nice to have but not essential. I would like to stress that this conclusion is purely a reflection of what I want to do with this software and is in no way a criticism of calibre itself, which is excellent.
Thank you both once again,
Best regards,
beric

Sarmat89 · 10-06-2019, 08:48 AM

You are running an obsolete OS version, which is no longer supported and does not receive security updates. The Calibre not working is the least of what you should worry about.

10-05-2019, 06:26 AM	#1
beric Junior Member Posts: 7 Karma: 10 Join Date: Jan 2019 Device: Kindle	Help needed to repair Calibre installation Hi all -- I have been running Calibre for some two years very successfully. My collection of nearly 300 books was nicely classified and everything was satisfactory. From time to time, the splash-screen offering an upgrade was presented. I have always accepted this and run the binary installer which has always worked correctly. Yesterday (4th October), I found the option to install version 4.0 but when I ran the installer, error messages were presented and the whole system was corrupted so that I could not run Calibre. I tried repeating the download, de-installing Calibre, deleting the Calibre folder from the "/opt" directory but none of these operations has improved matters. It would seem that version 4.0 is not compatible with my system (64-bit LinuxMint) so, I have tried to regress back to version 3.39, which worked perfectly. I have visited the Calibre site but I cannot find a binary installer, so I cannot install the program. Fortunately, the Calibre library is intact and I also have a backup of this. It would seem that version 4.0 is not compatible with my system. Unfortunately, I do not have sufficient knowledge of Linux to know what is wrong or how to correct this. I guess that I may be restricted to version 3.39 (which worked perfectly) so I will accept this limitation but, again, I have no knowledge of how to install this. I cannot find any way out of this mess so can anyone please be so kind as to advise me how to proceed. Best regards to all on this forum -- ============================== Information - [1] Computer system - Dell desktop machine with 8Gb of memory and over 100Gb of free disk space. Opsys - 64-bit LinuxMint, ver: 17.3 [2] When attempting to de-install Calibre, the command "sudo calibre-uninstal" does not work - Message = sudo: calibre-uninstal: command not found [3] Attempting to download and install Calibre version 4.0 using binary installer - Download proceeded correctly - Screen messages -- Downloaded 100040748 bytes Checking downloaded file integrity... Extracting files to /opt/calibre ... Extracting application files... Traceback (most recent call last): File "site.py", line 75, in main File "site-packages/calibre/__init__.py", line 23, in <module> File "site-packages/calibre/startup.py", line 204, in <module> File "site-packages/calibre/utils/icu.py", line 30, in <module> RuntimeError: Failed to load icu with error: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /opt/calibre/lib/libicui18n.so.64) Run "calibre" to start calibre Calibre does not start when command is entered - Screen message - The program 'calibre' is currently not installed. You can install it by typing: sudo apt-get install calibre A password is requested. When this is entered, the following messages are received - Reading package lists... Done Building dependency tree Reading state information... Done calibre is already the newest version. 0 to upgrade, 0 to newly install, 0 to remove and 16 not to upgrade.

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10-05-2019, 06:04 PM	#2
PeterT Grand Sorcerer Posts: 13,511 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	See https://download.calibre-ebook.com/3.html for links to previous versions.

10-05-2019, 08:59 PM	#3
kovidgoyal creator of calibre Posts: 45,349 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	As is noted on the linux download page, you need GLIBC 2.18 or higher and libstdc++.so.6.0.21 (from gcc 5.4.0) or higher to run calibre. This is approximately three year old software. If your distro does not provide it, then you should stick with calibre 3.48 until it does. Instructions on how to downgrade calibre are on the Linux download page https://calibre-ebook.com/download_linux

10-06-2019, 07:19 AM	#4
beric Junior Member Posts: 7 Karma: 10 Join Date: Jan 2019 Device: Kindle	To Peter T & kovid -- Thank you both for your replies. My needs are very simple - - I just need a reader. So the increased sophistication of calibre is nice to have but not essential. I would like to stress that this conclusion is purely a reflection of what I want to do with this software and is in no way a criticism of calibre itself, which is excellent. Thank you both once again, Best regards, beric

10-06-2019, 08:48 AM	#5
Sarmat89 Fanatic Posts: 517 Karma: 2268308 Join Date: Nov 2015 Device: none	You are running an obsolete OS version, which is no longer supported and does not receive security updates. The Calibre not working is the least of what you should worry about.

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