Paperwhite new firmware - books appear and disappear right away

thesn00ze · 03-08-2019, 01:02 PM

Hey guys,

I've been using Calibre and Paperwhite for ages, never had a problem. Until now.

I decided to upgrade the firmware to 5.10.3 since they advertised faster and smoother page turning, and overall performance optimization. That works great and it actually runs a bit smoother. However, I can't send any new books to the device via Calibre.

I send it via Calibre, disconnect the device, the books appear on Kindle as usual but disappear within seconds or after you open it and close, the book is not there. The books are still physically on the device.

I tried copying the books manually to the device and this problem doesn't happen so it must be something between Paperwhite's latest firmware and Calibre.

Any ideas? I've read the guidelines, I've read FAQ. I have the latest Calibre version. I have another Kindle with still the old firmware and everything works just fine so it must be something with the firmware and the Calibre.

Kindle #01 - new firmware 5.10.3
- manually copying the book to the device works
- sending the same book via Calibre to the device sends the book, the book shows up for a second and disappears
- tried multiple different books, always the same
- this started happening right after I updated the firmware

Kindle #02 - haven't updated the firmware on this Kindle yet, still 5.9.2.0.1
- everything works fine
- tried the exact same books and never a problem

tomsem · 03-08-2019, 05:34 PM

Are you on latest version of calibre? If not, try updating.

kovidgoyal · 03-08-2019, 11:59 PM

works fine on my paperwhite with that firmware version. You are likely experiencing this issue https://manual.calibre-ebook.com/faq...id-not-show-up

thesn00ze · 03-09-2019, 06:34 AM

I have the latest Calibre version. As I said, I went through FAQ and nothing like that is mentioned there.

It works fine on my other Kindle, it works fine if I manually copy books to the 1st Kindle. It simply doesn't work sending books there via Calibre since the firmware update. The book shows up and disappears right in front of my eyes within a few seconds.

kovidgoyal · 03-09-2019, 07:22 AM

follow the advice in the link I posted.

thesn00ze · 03-09-2019, 11:37 AM

"Sometimes a particular book can cause the indexer to crash" the book works just fine on the other Kindle and worked just fine before the firmware. I've tried tons of books now.
I deleted them all and tried one by one, it happens with the very first book, it appears there and then disappears in like 20 sec.
The problem isn't the book doesn't show up, it does but then it disappears. It simply is some issue with Calibre, getting new firmware issue. Guess I will have to do the factory setting

I appreciate all the help, guess it's one of those bugs it's more time consuming to figure out/fix than to do the full reset.

theducks · 03-09-2019, 12:57 PM

Quote:

Originally Posted by thesn00ze

"Sometimes a particular book can cause the indexer to crash" the book works just fine on the other Kindle and worked just fine before the firmware. I've tried tons of books now.
I deleted them all and tried one by one, it happens with the very first book, it appears there and then disappears in like 20 sec.
The problem isn't the book doesn't show up, it does but then it disappears. It simply is some issue with Calibre, getting new firmware issue. Guess I will have to do the factory setting

I appreciate all the help, guess it's one of those bugs it's more time consuming to figure out/fix than to do the full reset.

The problem IS that first book. It is crashing the Indexers process shortly after it starts the book. Cover is just a STEP in the process. Metadata is another, sync (fetch).
Kovid does know what he is doing and there is not a problem or there would be others (out of 4M users, there must be more than1 PW) posting

Redneck Zen · 04-04-2019, 10:56 PM

I want to thank kovidgoyal and everyone else for the great guidance on this forum. I started using Calibre a few weeks ago and was blown away by all it has to offer. Up until then I was loading books via drag 'n' drop on my Windows computer. Pffffffft! Calibre is the way to go!

My reason for posting today is due to problems I had with viewing my latest uploads -- much like those described in this thread. I "googled" around and found the Calibre FAQ; following kovidgoyal's advice, I did a complete reset and then reloaded my collection. Voila! It's all right as rain, as the old saying goes! I've turned my valuable ebook collection into an invaluable resource of everything I need to keep me entertained, thoughtful, educated and happy. And best of all, I'm in control. So far. ('n') I'm sure I'll mess it up again, but at least now I know where to go for counsel and wisdom. \(^o^)/

Thanks again, kovidgoyal for inventing this creative and useful tool. So many of us are in your debt, no doubt. Best wishes!

kovidgoyal · 04-05-2019, 08:22 AM

You're most welcome

Happy reading!

03-08-2019, 01:02 PM	#1
thesn00ze Member Posts: 23 Karma: 10 Join Date: May 2014 Device: Paperwhite	Paperwhite new firmware - books appear and disappear right away Hey guys, I've been using Calibre and Paperwhite for ages, never had a problem. Until now. I decided to upgrade the firmware to 5.10.3 since they advertised faster and smoother page turning, and overall performance optimization. That works great and it actually runs a bit smoother. However, I can't send any new books to the device via Calibre. I send it via Calibre, disconnect the device, the books appear on Kindle as usual but disappear within seconds or after you open it and close, the book is not there. The books are still physically on the device. I tried copying the books manually to the device and this problem doesn't happen so it must be something between Paperwhite's latest firmware and Calibre. Any ideas? I've read the guidelines, I've read FAQ. I have the latest Calibre version. I have another Kindle with still the old firmware and everything works just fine so it must be something with the firmware and the Calibre. Kindle #01 - new firmware 5.10.3 - manually copying the book to the device works - sending the same book via Calibre to the device sends the book, the book shows up for a second and disappears - tried multiple different books, always the same - this started happening right after I updated the firmware Kindle #02 - haven't updated the firmware on this Kindle yet, still 5.9.2.0.1 - everything works fine - tried the exact same books and never a problem Last edited by thesn00ze; 03-08-2019 at 01:30 PM.

04-04-2019, 10:56 PM	#8
Redneck Zen Junior Member Posts: 1 Karma: 10 Join Date: Apr 2019 Device: Kindle Paperwhite	I want to thank kovidgoyal and everyone else for the great guidance on this forum. I started using Calibre a few weeks ago and was blown away by all it has to offer. Up until then I was loading books via drag 'n' drop on my Windows computer. Pffffffft! Calibre is the way to go! My reason for posting today is due to problems I had with viewing my latest uploads -- much like those described in this thread. I "googled" around and found the Calibre FAQ; following kovidgoyal's advice, I did a complete reset and then reloaded my collection. Voila! It's all right as rain, as the old saying goes! I've turned my valuable ebook collection into an invaluable resource of everything I need to keep me entertained, thoughtful, educated and happy. And best of all, I'm in control. So far. ('n') I'm sure I'll mess it up again, but at least now I know where to go for counsel and wisdom. \(^o^)/ Thanks again, kovidgoyal for inventing this creative and useful tool. So many of us are in your debt, no doubt. Best wishes! Last edited by Redneck Zen; 04-05-2019 at 05:06 PM. Reason: Apparently I can't spell "google" :P

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03-08-2019, 05:34 PM	#2
tomsem Grand Sorcerer Posts: 6,930 Karma: 27013865 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Are you on latest version of calibre? If not, try updating.

03-08-2019, 11:59 PM	#3
kovidgoyal creator of calibre Posts: 45,307 Karma: 27111242 Join Date: Oct 2006 Location: Mumbai, India Device: Various	works fine on my paperwhite with that firmware version. You are likely experiencing this issue https://manual.calibre-ebook.com/faq...id-not-show-up

03-09-2019, 06:34 AM	#4
thesn00ze Member Posts: 23 Karma: 10 Join Date: May 2014 Device: Paperwhite	I have the latest Calibre version. As I said, I went through FAQ and nothing like that is mentioned there. It works fine on my other Kindle, it works fine if I manually copy books to the 1st Kindle. It simply doesn't work sending books there via Calibre since the firmware update. The book shows up and disappears right in front of my eyes within a few seconds.

03-09-2019, 07:22 AM	#5
kovidgoyal creator of calibre Posts: 45,307 Karma: 27111242 Join Date: Oct 2006 Location: Mumbai, India Device: Various	follow the advice in the link I posted.

03-09-2019, 11:37 AM	#6
thesn00ze Member Posts: 23 Karma: 10 Join Date: May 2014 Device: Paperwhite	"Sometimes a particular book can cause the indexer to crash" the book works just fine on the other Kindle and worked just fine before the firmware. I've tried tons of books now. I deleted them all and tried one by one, it happens with the very first book, it appears there and then disappears in like 20 sec. The problem isn't the book doesn't show up, it does but then it disappears. It simply is some issue with Calibre, getting new firmware issue. Guess I will have to do the factory setting I appreciate all the help, guess it's one of those bugs it's more time consuming to figure out/fix than to do the full reset.

04-05-2019, 08:22 AM	#9
kovidgoyal creator of calibre Posts: 45,307 Karma: 27111242 Join Date: Oct 2006 Location: Mumbai, India Device: Various	You're most welcome Happy reading!

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