Calibre sending fails

Colc · 01-31-2019, 03:17 PM

Since the 29th January, I have been unable to send converted books either direct to my Kindle, GMX, or any other email address. I keep receiving a fail message.
A Google search indicate at least one other Kindle owner has had the same problem and commenced on the 29th also.
Nothing on my PC has been changed since my last transfers a couple of days earlier.
Any assistance out there?

theducks · 01-31-2019, 03:34 PM

Did you try and log into you GMX account direct?
That is what others tried. (and found their account was deleted

)

Colc · 01-31-2019, 03:41 PM

Its all good there, I also have also tried several other addresses but no luck

theducks · 01-31-2019, 07:01 PM

Quote:

Originally Posted by Colc

Its all good there, I also have also tried several other addresses but no luck

Have you checked you Amazon devices account?
You need to whitelist the sent from address for each device.

Colc · 01-31-2019, 11:55 PM

Nothing has been altered, everything has worked fine for the last 5 years or until 3 days ago

kovidgoyal · 02-01-2019, 12:42 AM

fails with what error message?

Colc · 02-01-2019, 02:48 PM

Here are the details as requested, Even though this attempt was sent to my kindle address, there are several mentions of GMX in the text.
Hope this is sufficient.

Spoiler:

theducks · 02-01-2019, 03:14 PM

That says something is wrong with your username or password.
IIRC GMX require a full user@gmx address

Colc · 02-01-2019, 03:28 PM

I don't understand, what has GMX got to do with a message that I addressed to my Kindle address from Calibre?

BetterRed · 02-01-2019, 04:31 PM

Quote:

Originally Posted by Colc

I don't understand, what has GMX got to do with a message that I addressed to my Kindle address from Calibre?

Because you told it to use GMX, look in Preferences->Sharing books by email, and you'll find something like this:

Click image for larger version

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BR

Colc · 02-01-2019, 05:16 PM

I see it now, those changes were made so long ago I had forgotten.
What has apparently triggered this matter, GMX have cancelled my account due to lack of use (apparently the kindle emails do not count) I have been unable to open a new one in its place; error message received " technical error" at each attempt.
the reason the GMX changes were made because Kindle stopped allowing me to use my usual address.
So the situation at the moment is I cannot use GMX and still unable to use my usual; what a quandary!

theducks · 02-01-2019, 06:04 PM

Quote:

Originally Posted by Colc

I see it now, those changes were made so long ago I had forgotten.
What has apparently triggered this matter, GMX have cancelled my account due to lack of use (apparently the kindle emails do not count) I have been unable to open a new one in its place; error message received " technical error" at each attempt.
the reason the GMX changes were made because Kindle stopped allowing me to use my usual address.
So the situation at the moment is I cannot use GMX and still unable to use my usual; what a quandary!

did you whitelist you 'usual' at Kindle? (to be honest, I can't find where I did this a few years ago) My mail comes from sonic.net
My ISP has no problem handling mail from Calibre. I just had to get every detail correct ( secure port, user account, sending_server name. All these entries are the same if you use an email client on your PC rather than use a webmail (browser) logon.

Colc · 02-01-2019, 06:45 PM

'My ISP has no problem handling mail from Calibre'
My ISP was not the problem and reason for using GMX, as I recall at the time a lot of us were suddenly blocked by Amazon from using our ISPs. to work around it we had to fall back on GMX.
I might just take the easy way out and cut and paste.

BetterRed · 02-01-2019, 07:43 PM

@Colc - you could try Hotmail. I have several dormant hotmail accounts that I haven't used for a decade or more, a couple of which were created before MS bought it from Sabeer ?? and Jack ??. There are far fewer errors reported for sending from calibre to Kindles via Hotmail than via GMX - of course that maybe because less people use it.

BR

01-31-2019, 03:17 PM	#1
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	Calibre sending fails Since the 29th January, I have been unable to send converted books either direct to my Kindle, GMX, or any other email address. I keep receiving a fail message. A Google search indicate at least one other Kindle owner has had the same problem and commenced on the 29th also. Nothing on my PC has been changed since my last transfers a couple of days earlier. Any assistance out there?

02-01-2019, 02:48 PM	#7
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	Here are the details as requested, Even though this attempt was sent to my kindle address, there are several mentions of GMX in the text. Hope this is sufficient. Spoiler: Starting job: Email Winner Kills All to ????@kindle.com connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx003) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx003) Nemesis ESMTP Service ready connect: gmx.com (mrgmx003) Nemesis ESMTP Service ready send: 'ehlo Col-PC.localhost\r\n' reply: '250-gmx.com Hello Col-PC.localhost [203.32.47.228]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello Col-PC.localhost [203.32.47.228] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: 'ehlo Col-PC.localhost\r\n' reply: '250-gmx.com Hello Col-PC.localhost [203.32.47.228]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 69920427\r\n' reply: retcode (250); Msg: gmx.com Hello Col-PC.localhost [203.32.47.228] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 send: AUTH <censored> reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 44, in run File "site-packages\calibre\gui2\email.py", line 134, in sendmail File "site-packages\calibre\utils\smtp.py", line 159, in sendmail File "site-packages\calibre\utils\smtplib.py", line 648, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') Retrying in 30 seconds... Waiting 30 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx002) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx002) Nemesis ESMTP Service ready connect: gmx.com (mrgmx002) Nemesis ESMTP Service ready send: 'ehlo Col-PC.localhost\r\n' reply: '250-gmx.com Hello Col-PC.localhost [203.32.47.228]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello Col-PC.localhost [203.32.47.228] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: 'ehlo Col-PC.localhost\r\n' reply: '250-gmx.com Hello Col-PC.localhost [203.32.47.228]\r\n' reply: '250-8BITMIME\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 69920427\r\n' reply: retcode (250); Msg: gmx.com Hello Col-PC.localhost [203.32.47.228] 8BITMIME AUTH LOGIN PLAIN SIZE 69920427 send: AUTH <censored> reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 44, in run File "site-packages\calibre\gui2\email.py", line 134, in sendmail File "site-packages\calibre\utils\smtp.py", line 159, in sendmail File "site-packages\calibre\utils\smtplib.py", line 648, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') Job: "Email Winner Kills All to ????@kindle.com" failed with error: Traceback (most recent call last): File "site-packages\calibre\gui2\threaded_jobs.py", line 84, in start_work File "site-packages\calibre\gui2\email.py", line 101, in __call__ SMTPAuthenticationError: (535, 'Authentication credentials invalid') Called with args: (u'C:\\Users\\Col\\AppData\\Local\\Temp\\calibre_f jxhaz\\8otmx7caltmpfmt.mobi', u'Winner Kills All - RJ Bailey.mobi', u'????@kindle.com', u'E-book: Winner Kills All', u'Attached, you will find the e-book\n\nWinner Kills All\n\tby RJ Bailey\n\nin the MOBI format.') {u'abort': <threading._Event object at 0x0DEE20B0>, u'log': <calibre.utils.logging.GUILog object at 0x0DEE2170>, u'notifications': <Queue.Queue instance at 0x0AF4C698>} Last edited by theducks; 02-01-2019 at 03:12 PM. Reason: Wrap in SPOILER

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01-31-2019, 03:34 PM	#2
theducks Well trained by Cats Posts: 31,047 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Did you try and log into you GMX account direct? That is what others tried. (and found their account was deleted )

01-31-2019, 03:41 PM	#3
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	Its all good there, I also have also tried several other addresses but no luck

01-31-2019, 11:55 PM	#5
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	Nothing has been altered, everything has worked fine for the last 5 years or until 3 days ago

02-01-2019, 12:42 AM	#6
kovidgoyal creator of calibre Posts: 45,345 Karma: 27182818 Join Date: Oct 2006 Location: Mumbai, India Device: Various	fails with what error message?

02-01-2019, 03:14 PM	#8
theducks Well trained by Cats Posts: 31,047 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	That says something is wrong with your username or password. IIRC GMX require a full user@gmx address

02-01-2019, 03:28 PM	#9
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	I don't understand, what has GMX got to do with a message that I addressed to my Kindle address from Calibre?

02-01-2019, 05:16 PM	#11
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	I see it now, those changes were made so long ago I had forgotten. What has apparently triggered this matter, GMX have cancelled my account due to lack of use (apparently the kindle emails do not count) I have been unable to open a new one in its place; error message received " technical error" at each attempt. the reason the GMX changes were made because Kindle stopped allowing me to use my usual address. So the situation at the moment is I cannot use GMX and still unable to use my usual; what a quandary!

02-01-2019, 06:45 PM	#13
Colc Enthusiast Posts: 38 Karma: 10 Join Date: Sep 2015 Location: Melbourne Device: Kindle Paperwhite	'My ISP has no problem handling mail from Calibre' My ISP was not the problem and reason for using GMX, as I recall at the time a lot of us were suddenly blocked by Amazon from using our ISPs. to work around it we had to fall back on GMX. I might just take the easy way out and cut and paste.

02-01-2019, 07:43 PM	#14
BetterRed null operator (he/him) Posts: 21,721 Karma: 29711016 Join Date: Mar 2012 Location: Sydney Australia Device: none	@Colc - you could try Hotmail. I have several dormant hotmail accounts that I haven't used for a decade or more, a couple of which were created before MS bought it from Sabeer ?? and Jack ??. There are far fewer errors reported for sending from calibre to Kindles via Hotmail than via GMX - of course that maybe because less people use it. BR

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