Question about ADE and authorizations

[rcentros]

Is there any way to find a list of what devices are authorized to Adobe's ADE? I want to authorize my Tolino Vision 2 so I can borrow to it from Overdrive but I got the "six devices registered" error. So, I'm guessing, I can de-authorize a device to make room for the Vision, but it would be easier if I had a list of what was authorized. I assume the Windows computer counts as one device.

Sorry to ask a dumb question. I just don't much about ADE (I hardly ever use it, except on the Sonys and Tolinos for directly downloading library books). The application, itself, is hardly ever used.

[PeterT]

I'm not actually sure that deauthorizing a device helps. I think you have to get in touch with overdrive support and have them handle things m.j.garvey@rogers.com

[AnemicOak]

Originally Posted by rcentros

So, I'm guessing, I can de-authorize a device to make room for the Vision, but it would be easier if I had a list of what was authorized. I assume the Windows computer counts as one device.

With Adobe it's not as simple as de-authorizing a device. Unless something has changed you have to contact Adobe to have them reset the activation counter.

https://helpx.adobe.com/digital-edit...tivations.html

[rcentros]

Originally Posted by PeterT

I'm not actually sure that deauthorizing a device helps. I think you have to get in touch with overdrive support and have them handle things

Originally Posted by AnemicOak

With Adobe it's not as simple as de-authorizing a device. Unless something has changed you have to contact Adobe to have them reset the activation counter.

Okay, thanks. In my case I just needed a way to activate my device(s), my Tolino Shine "1.5" and Tolino Vision 2. After seeing you couldn't "deactivate" a device without getting hold of Adobe, I figured the easiest solution was just to get a second Adobe account. Works for what I wanted, borrowing books from my Overdrive account. I think that's about all I'll need it for on these Tolinos anyhow.

Thanks to both of you.

[Apache]

A few years ago I had to contact Adobe to get them to reset my Authorizations. It was easy and instantaneous, at the time.
Apache

[rcentros]

Originally Posted by Apache

A few years ago I had to contact Adobe to get them to reset my Authorizations. It was easy and instantaneous, at the time.

I probably should have gone that route, maybe I will in the future. I just wanted to try Overdrive borrowing on these two "new" readers. Now that I think about it, I may actually have a third Adobe account. I think I might have to sign up for one when I got my original Nook Simple Touch.

[DNSB]

Originally Posted by Apache

A few years ago I had to contact Adobe to get them to reset my Authorizations. It was easy and instantaneous, at the time.
Apache

The one time I contacted Adobe, while the process was easy and their reset was fast, it took about 2 hours hanging on hold to get someone to do the reset. After that, I simply recycled the activation.xml file from my Kobos when I did a factory reset.