Aura No turning off!

Txuricata · 02-02-2018, 01:29 PM

Hi! So I bought a Kobo Aura a couple of years ago and used it a couple of times. It's beed resting on a shelf for the last couple of month. Yesterday I lend it to a friend of mine and showed him how to turn it on, use the light, scroll the library and that kind of stuff. A couple of hours later he tried to turn it on again and nothing has happened. I recommeded him to charge it a couple of hours and try again and agauin, nothing. The weird things is that the light do turn on and of but the screen still shows the APAGADO message. Try to press the reset it following the directives found on several sites like holding the light button and sliding the power button and holding it for like 30 seconds and, again, nothing. Another strange thing that happens is that the red light n the power button sometimes is blinking, sometimes it blinks faster and then turns off just like that...
What can I do? Help please! Thanks!!!

GeoffR · 02-05-2018, 04:41 AM

It could be that the screen has broken. The rest of the device might continue to work including light, touch, usb connection etc., but the broken screen will remain frozen showing whatever it was displaying when it broke. If that is the case then there is really nothing you can do, it is not usually economical to replace the screen.

02-02-2018, 01:29 PM	#1
Txuricata Member Posts: 11 Karma: 10 Join Date: Aug 2016 Location: Argentina Device: Kobo Wireless, Kobo Touch, Kobo Aura	No turning on! Hi! So I bought a Kobo Aura a couple of years ago and used it a couple of times. It's beed resting on a shelf for the last couple of month. Yesterday I lend it to a friend of mine and showed him how to turn it on, use the light, scroll the library and that kind of stuff. A couple of hours later he tried to turn it on again and nothing has happened. I recommeded him to charge it a couple of hours and try again and agauin, nothing. The weird things is that the light do turn on and of but the screen still shows the APAGADO message. Try to press the reset it following the directives found on several sites like holding the light button and sliding the power button and holding it for like 30 seconds and, again, nothing. Another strange thing that happens is that the red light n the power button sometimes is blinking, sometimes it blinks faster and then turns off just like that... What can I do? Help please! Thanks!!! Last edited by Txuricata; 02-02-2018 at 03:46 PM.

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02-05-2018, 04:41 AM	#2
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	It could be that the screen has broken. The rest of the device might continue to work including light, touch, usb connection etc., but the broken screen will remain frozen showing whatever it was displaying when it broke. If that is the case then there is really nothing you can do, it is not usually economical to replace the screen.

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