11-06-2017, 03:36 PM
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#1 |
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Junior Member
 Posts: 5
Karma: 10
Join Date: Jun 2017
Device: Kindle Paperwhite 2
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Fine lines at bottom of screen?
Hey everyone,
I got the H20 Edition 2 about a week ago and haven't had any issues so far, but suddenly some fine lines have appeared at the bottom of the screen (and nowhere else). It doesn't interfere too much with the reading experience, but they are especially visible whenever there is a page refresh. Is this a hardware issue, or should I try a factory reset?  
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11-06-2017, 04:00 PM
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#2 |
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Evangelist
 Posts: 445
Karma: 287725
Join Date: Sep 2014
Location: Europe
Device: Kobo Aura H2O/Glo HD/Libra 2, Kindle PW3/PW5/PW11, Boox Palma
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Looks like a hardware fault to me.
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11-06-2017, 04:01 PM
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#3 |
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eBook Enthusiast
Posts: 85,544
Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Looks like a hardware issue with the screen controller to me, I'm sorry to say. I'd get the device replaced.
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11-06-2017, 07:57 PM
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#4 |
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Wizard
Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
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Ya, if that's a week old device I'd get it replaced. That's not normal.
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11-07-2017, 04:11 AM
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#5 |
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Junior Member
Posts: 5
Karma: 10
Join Date: Jun 2017
Device: Kindle Paperwhite 2
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Got it replaced today, thanks for the advice everyone.
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