firefly (i62?) frozen

lepau · 06-15-2017, 07:51 AM

my firefly can not be switched on.
I loaded it for nearly a day now, and the orange light is still on ...

does anyone have an idea, what can be done to reactivate the device? eg. loading longer, some kind of reset (how?) ...???
thanks

lepau · 06-17-2017, 01:57 PM

nobody has an idea?
can anyone tell me how to perform a reset with the i62?

Techbar · 06-17-2017, 06:15 PM

according to my manual "Reset the device by small pin through the hole, and
then press the power button to reboot when the device crash".
The reset hole is located on the back of the device just below the centre.

lepau · 06-18-2017, 08:06 AM

thanks!
I tried it, but it didn't change anything

Techbar · 06-19-2017, 01:41 AM

That's a shame. I would try it several times (if you haven't already) but first make sure none of the buttons are stuck down (my Home button would sometimes twist and jam down). As a last resort if you get no better suggestions try carefully prying off the back cover and unplugging the battery for a few minutes.

tommyer · 06-29-2017, 09:06 AM

Hi,
I had a similar problem with the same kind of device after I had connected it to the PC via USB and then disconnected it. It froze and just showed the picture for connecting device to PC. The light at the switch still worked but nothing else. After a couple of weeks and some trying like recharging, reconnecting it to the computer and switching it on and off, one day it suddenly rebooted and started working again normally. Afterwards it didn't happen again and only minor problems with freezing have occured.

tommyer · 06-29-2017, 09:09 AM

Quote:

Originally Posted by Techbar

As a last resort if you get no better suggestions try carefully prying off the back cover and unplugging the battery for a few minutes.

I think that's a very good idea and will probably work fine.

lepau · 07-10-2017, 09:13 AM

+++deleted +++

lepau · 07-11-2017, 12:30 PM

didn't work
the battery has more than 4 V

lepau · 07-18-2017, 06:30 AM

Quote:

Originally Posted by Techbar

according to my manual "Reset the device by small pin through the hole, and
then press the power button to reboot when the device crash".
The reset hole is located on the back of the device just below the centre.

are there further possibilities to perform a reset?

lepau · 07-19-2017, 08:10 AM

the battery seems to be fine.

are there any experiences whether the cable for the display is easily braking?

lepau · 07-22-2017, 08:32 AM

I assume there's a problem with the display.
from the behaviour of the blue LED I assume that the device is starting, and after a while shuting down again

06-15-2017, 07:51 AM	#1
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	firefly (i62) frozen my firefly can not be switched on. I loaded it for nearly a day now, and the orange light is still on ... does anyone have an idea, what can be done to reactivate the device? eg. loading longer, some kind of reset (how?) ...??? thanks Last edited by lepau; 06-17-2017 at 01:56 PM.

07-10-2017, 09:13 AM	#8
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	+++deleted +++ Last edited by lepau; 07-10-2017 at 09:18 AM.

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06-17-2017, 01:57 PM	#2
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	nobody has an idea? can anyone tell me how to perform a reset with the i62?

06-17-2017, 06:15 PM	#3
Techbar TechnoGeek Posts: 43 Karma: 3202 Join Date: Jun 2011 Location: Hamilton, New Zealand Device: Likebook Mars, Boox Kepler Pro, InkBook Obsidian	according to my manual "Reset the device by small pin through the hole, and then press the power button to reboot when the device crash". The reset hole is located on the back of the device just below the centre.

06-18-2017, 08:06 AM	#4
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	thanks! I tried it, but it didn't change anything

06-19-2017, 01:41 AM	#5
Techbar TechnoGeek Posts: 43 Karma: 3202 Join Date: Jun 2011 Location: Hamilton, New Zealand Device: Likebook Mars, Boox Kepler Pro, InkBook Obsidian	That's a shame. I would try it several times (if you haven't already) but first make sure none of the buttons are stuck down (my Home button would sometimes twist and jam down). As a last resort if you get no better suggestions try carefully prying off the back cover and unplugging the battery for a few minutes.

06-29-2017, 09:06 AM	#6
tommyer Connoisseur Posts: 70 Karma: 10 Join Date: Jun 2017 Device: onyx boox i62ml; boox note	Hi, I had a similar problem with the same kind of device after I had connected it to the PC via USB and then disconnected it. It froze and just showed the picture for connecting device to PC. The light at the switch still worked but nothing else. After a couple of weeks and some trying like recharging, reconnecting it to the computer and switching it on and off, one day it suddenly rebooted and started working again normally. Afterwards it didn't happen again and only minor problems with freezing have occured.

07-11-2017, 12:30 PM	#9
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	didn't work the battery has more than 4 V

07-19-2017, 08:10 AM	#11
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	the battery seems to be fine. are there any experiences whether the cable for the display is easily braking?

07-22-2017, 08:32 AM	#12
lepau Connoisseur Posts: 98 Karma: 136 Join Date: Feb 2013 Device: M92	I assume there's a problem with the display. from the behaviour of the blue LED I assume that the device is starting, and after a while shuting down again

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