Can anyone Help?

Brimstone · 02-28-2017, 03:41 AM

I just got a new kindle fire, and it was working fine up till a 2 days ago when it suddenly wouldn't connect to my device any longer. I don't know why it did this But its frustrating to say the least. i have tried the tweek, I have tried De bugging it. But nothing seems to work. I am tyring to avoid resting the device. here is the error codes i keep getting. Is there anyone that can help me with this? That would be really sweet.

calibre, version 2.80.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 88, in run
File "site-packages\calibre\gui2\device.py", line 511, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 218, in books
File "site-packages\calibre\devices\mtp\driver.py", line 190, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 180, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 151, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 441, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

kovidgoyal · 02-28-2017, 04:39 AM

That's an error transferring a file tot he device, basically at this point your options are:

1) Reboot both device and computer
2) Reset the device
3) Use one of the wireless transfer methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd

Brimstone · 02-28-2017, 12:22 PM

Quote:

Originally Posted by kovidgoyal

That's an error transferring a file tot he device, basically at this point your options are:

1) Reboot both device and computer
2) Reset the device
3) Use one of the wireless transfer methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd

I have tried rebooting both the comp and the device with no luck. I will likly reset it. Thank you.

JimPhelps · 03-05-2017, 02:10 AM

This maybe too late to help, but I figure'd I throw this out there.

When I had this happen to me too, I was just as flummoxed but then I realized I wasn't using the USB cable that came with the Kindle, I was just using any old USB cable that I had. Once I switched to the cable that came with the Kindle, it worked.

I thought all USB cables were the same, but I couldn't connect until I used that one Kindle cable. Maybe that's what was the problem for you? I don't know, but thought this might help.

02-28-2017, 03:41 AM	#1
Brimstone Junior Member Posts: 2 Karma: 10 Join Date: Feb 2017 Device: kindle fire	Can anyone Help? I just got a new kindle fire, and it was working fine up till a 2 days ago when it suddenly wouldn't connect to my device any longer. I don't know why it did this But its frustrating to say the least. i have tried the tweek, I have tried De bugging it. But nothing seems to work. I am tyring to avoid resting the device. here is the error codes i keep getting. Is there anyone that can help me with this? That would be really sweet. calibre, version 2.80.0 ERROR: Error: Error communicating with device Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 88, in run File "site-packages\calibre\gui2\device.py", line 511, in _books File "site-packages\calibre\devices\mtp\driver.py", line 218, in books File "site-packages\calibre\devices\mtp\driver.py", line 190, in get_driveinfo File "site-packages\calibre\devices\mtp\driver.py", line 180, in _update_drive_info File "site-packages\calibre\devices\mtp\driver.py", line 151, in put_calibre_file File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread File "site-packages\calibre\devices\mtp\windows\driver.py", line 441, in put_file WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

02-28-2017, 04:39 AM	#2
kovidgoyal creator of calibre Posts: 45,256 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That's an error transferring a file tot he device, basically at this point your options are: 1) Reboot both device and computer 2) Reset the device 3) Use one of the wireless transfer methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd

03-05-2017, 02:10 AM	#4
JimPhelps Member Posts: 22 Karma: 10 Join Date: May 2016 Location: Georgia, USA Device: Kindle Paperwhite, Nook HD+, LG G4	This maybe too late to help, but I figure'd I throw this out there. When I had this happen to me too, I was just as flummoxed but then I realized I wasn't using the USB cable that came with the Kindle, I was just using any old USB cable that I had. Once I switched to the cable that came with the Kindle, it worked. I thought all USB cables were the same, but I couldn't connect until I used that one Kindle cable. Maybe that's what was the problem for you? I don't know, but thought this might help.

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