Can't sideload on Kindle Fire HD 8

krmaxson · 11-03-2016, 07:03 PM

Hi! I just had to replace a second generation Kindle Fire HD 7 before its time thanks to my 6-year old. Plugged in my new Kindle Fire HD 8 to sideload some books with the current Calibre and get a folder creation error:

calibre, version 2.71.0
ERROR: Error: Error communicating with device
Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

I'm not sure what the directory structure is supposed to be these days but I kind of expected there to be a Books and a Docs directory parallel with Music, Pictures, etc. but there is not. The "Internal Storage" directory of this device doesn't seem to have a place where it dumps books?

From a cursory examination of this site and the Googlesphere in general I was not able to find any information about sideloading books on this relatively new device -- just a lot of talk about sideloading apps. Has anyone had experience with this? Am I seeing an error that all Kindle Fire HD 8 owners are seeing or is this unique to special ol' me?

kovidgoyal · 11-04-2016, 12:03 AM

That is an error communicating with the device. Usually, this kind of error can be fixed by rebooting both the device and the computer. If that does not work, you can try resetting the device, or you can use one of the wireless communication methods described here:
https://manual.calibre-ebook.com/faq...kindle-fire-hd

11-03-2016, 07:03 PM	#1
krmaxson Junior Member Posts: 1 Karma: 10 Join Date: Nov 2016 Device: Kindle Fire HD 8	Can't sideload on Kindle Fire HD 8 Hi! I just had to replace a second generation Kindle Fire HD 7 before its time thanks to my 6-year old. Plugged in my new Kindle Fire HD 8 to sideload some books with the current Calibre and get a folder creation error: calibre, version 2.71.0 ERROR: Error: Error communicating with device Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error I'm not sure what the directory structure is supposed to be these days but I kind of expected there to be a Books and a Docs directory parallel with Music, Pictures, etc. but there is not. The "Internal Storage" directory of this device doesn't seem to have a place where it dumps books? From a cursory examination of this site and the Googlesphere in general I was not able to find any information about sideloading books on this relatively new device -- just a lot of talk about sideloading apps. Has anyone had experience with this? Am I seeing an error that all Kindle Fire HD 8 owners are seeing or is this unique to special ol' me?

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11-04-2016, 12:03 AM	#2
kovidgoyal creator of calibre Posts: 45,255 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That is an error communicating with the device. Usually, this kind of error can be fixed by rebooting both the device and the computer. If that does not work, you can try resetting the device, or you can use one of the wireless communication methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd

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