Kindle 3G keyboard locked

baldygnome · 10-17-2016, 10:35 AM

I have bought a couple of motherboards for an old Kindle and both are registered to Kindle and I cannot unlock them. I am using Windows 10 and cannot see how to back books up to my hard drive and then transfer onto the ereader via USB, only route I can imagine as the ereader cannot be recognized by Amazon because they deregister these motherboards. I know, I know I should just buy a new ereader but I like the keyboard version even if the micro USB breaks !! any help muchly appreciated

HarryT · 10-17-2016, 11:23 AM

Can you explain what you mean when you say "both are registered to Kindle and I cannot unlock them"? Do you mean that passcode protection has been enabled on them? If that is the issue, type "resetmykindle" into the passcode field. This will do a "factory reset" of the device.

baldygnome · 10-17-2016, 03:48 PM

Sorry, my terminology incorrect. When a Kindle is registered to Amazon then lost or stolen and the person who has originally registered that e reader informs Amazon of the loss. Amazon then locks that item and it cannot be registered to anyone else. My original e reader suffered the common micro USB port failure. I came across a firm selling motherboards, bought a few and can transfer from Kindle PC app using a combination of Windows XP and Calibre. Cannot do the same on a Windows 10 PC.

HarryT · 10-17-2016, 04:22 PM

They are blacklisted. I'm afraid that our site policy prevents us from giving any assistance whatsoever with blacklisted devices.

I suggest that you contact the company you bought these from and request a refund. No legitimate company should be selling blacklisted motherboards.

baldygnome · 10-17-2016, 05:39 PM

Hmmm, the company is trading openly on several selling sites including Amazon. I will just have to write this one off to experience. Thanks for confirming.

HarryT · 10-17-2016, 05:46 PM

Did they tell you that they were blacklisted at the time that you bought them?

baldygnome · 10-19-2016, 05:44 PM

No, I thought I was buying legitimate spares from old readers which case or screen damage. I only found out they were blacklisted when trying to reregister them. I spoke to Amazon, explained the situation and was flabbergasted to hear of this blacklisting.

montalex · 10-20-2016, 11:33 AM

I've bought several motherboards and screens for Kindle 3, and one motherboard for Kindle DX here:
http://www.powerbookmedic.com/Amazon...p-1-c-694.html
All have been great.

baldygnome · 10-21-2016, 12:18 PM

Thanks very much, I have had a quick look at that site and it looks to be very good. I'll give them a try and hopefully end up with a Kindle I can call my own again. Cheers muchly

10-17-2016, 10:35 AM	#1
baldygnome Junior Member Posts: 8 Karma: 10 Join Date: Aug 2016 Device: KOBO N647b, Kindle 3G keyboard	Kindle 3G keyboard locked I have bought a couple of motherboards for an old Kindle and both are registered to Kindle and I cannot unlock them. I am using Windows 10 and cannot see how to back books up to my hard drive and then transfer onto the ereader via USB, only route I can imagine as the ereader cannot be recognized by Amazon because they deregister these motherboards. I know, I know I should just buy a new ereader but I like the keyboard version even if the micro USB breaks !! any help muchly appreciated

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10-17-2016, 11:23 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Can you explain what you mean when you say "both are registered to Kindle and I cannot unlock them"? Do you mean that passcode protection has been enabled on them? If that is the issue, type "resetmykindle" into the passcode field. This will do a "factory reset" of the device.

10-17-2016, 03:48 PM	#3
baldygnome Junior Member Posts: 8 Karma: 10 Join Date: Aug 2016 Device: KOBO N647b, Kindle 3G keyboard	Sorry, my terminology incorrect. When a Kindle is registered to Amazon then lost or stolen and the person who has originally registered that e reader informs Amazon of the loss. Amazon then locks that item and it cannot be registered to anyone else. My original e reader suffered the common micro USB port failure. I came across a firm selling motherboards, bought a few and can transfer from Kindle PC app using a combination of Windows XP and Calibre. Cannot do the same on a Windows 10 PC.

10-17-2016, 04:22 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	They are blacklisted. I'm afraid that our site policy prevents us from giving any assistance whatsoever with blacklisted devices. I suggest that you contact the company you bought these from and request a refund. No legitimate company should be selling blacklisted motherboards.

10-17-2016, 05:39 PM	#5
baldygnome Junior Member Posts: 8 Karma: 10 Join Date: Aug 2016 Device: KOBO N647b, Kindle 3G keyboard	Hmmm, the company is trading openly on several selling sites including Amazon. I will just have to write this one off to experience. Thanks for confirming.

10-17-2016, 05:46 PM	#6
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Did they tell you that they were blacklisted at the time that you bought them?

10-19-2016, 05:44 PM	#7
baldygnome Junior Member Posts: 8 Karma: 10 Join Date: Aug 2016 Device: KOBO N647b, Kindle 3G keyboard	No, I thought I was buying legitimate spares from old readers which case or screen damage. I only found out they were blacklisted when trying to reregister them. I spoke to Amazon, explained the situation and was flabbergasted to hear of this blacklisting.

10-20-2016, 11:33 AM	#8
montalex Fanatic Posts: 556 Karma: 1283268 Join Date: Mar 2010 Device: KindleDX,Kindle 4, Kindle Keyboard 3G	I've bought several motherboards and screens for Kindle 3, and one motherboard for Kindle DX here: http://www.powerbookmedic.com/Amazon...p-1-c-694.html All have been great.

10-21-2016, 12:18 PM	#9
baldygnome Junior Member Posts: 8 Karma: 10 Join Date: Aug 2016 Device: KOBO N647b, Kindle 3G keyboard	Thanks very much, I have had a quick look at that site and it looks to be very good. I'll give them a try and hopefully end up with a Kindle I can call my own again. Cheers muchly

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