Has anyone used Read-In-Store recently?

bfollowell · 07-03-2016, 03:17 PM

Read-In-Store hasn't worked reliably or consistently at my store since at least October 2015. The store manager keeps calling support, and they act like it's a brand new issue rather than an ongoing problem. They'll get it up and it will be down again in hour, two, a day. Sometimes it's down for weeks, then is only up for a day or two, then down again for who knows how long. My local store is in Evansville, Indiana. I've traveled a lot the past few days and have tried three stores in Louisville, Kentucky, as well as Lafayette, Indiana and four stores around Indianapolis. Read-In-Store didn't work at any of them.

Is anyone aware of Barnes and Noble stopping this feature? They still show it as a feature on their Web site. Has anyone successfully used Read-In-Store recently?

Thanks.

AnitainTN · 07-05-2016, 02:17 PM

I thought they discontinued RIS in favor of their new reading bites. Since I bought a generic Galaxy Tab S2 last year, I haven't been eligible for RIS unless I took my old NC in. RIS was the last, only possible advantage of a BN branded device. From your experience, that's gone, too.

Solo1959 · 07-06-2016, 09:41 AM

I used my Simple Touch with GlowLight two days ago B&N Merritt Island FL and Read In Store worked just fine

Sent from my Nexus 7 using Tapatalk

MGlitch · 07-06-2016, 10:54 AM

RIS is a feature which will now either work, or it wont. Doesn't matter which Nook device you use as long as it originally had support for RIS it -can- do it still. That doesn't mean it -will- always do it.

BN basically dropped actual support for it when they launched the Glowlight Plus which had a similar feature.

You also likely wont get a straight answer from a BN employee because their corporate offices don't actually tell them any of this stuff.

07-03-2016, 03:17 PM	#1
bfollowell Fanatic Posts: 541 Karma: 1152752 Join Date: Aug 2010 Location: Evansville, IN, USA Device: Samsung Galaxy Tab 4 Nook & Samsung Galaxy Tab S 10.5	Has anyone used Read-In-Store recently? Read-In-Store hasn't worked reliably or consistently at my store since at least October 2015. The store manager keeps calling support, and they act like it's a brand new issue rather than an ongoing problem. They'll get it up and it will be down again in hour, two, a day. Sometimes it's down for weeks, then is only up for a day or two, then down again for who knows how long. My local store is in Evansville, Indiana. I've traveled a lot the past few days and have tried three stores in Louisville, Kentucky, as well as Lafayette, Indiana and four stores around Indianapolis. Read-In-Store didn't work at any of them. Is anyone aware of Barnes and Noble stopping this feature? They still show it as a feature on their Web site. Has anyone successfully used Read-In-Store recently? Thanks.

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07-05-2016, 02:17 PM	#2
AnitainTN Member, Nooks Anonymous Posts: 36 Karma: 128312 Join Date: Jul 2015 Location: Tennessee, USA Device: SGTS2-8, Nook Color	I thought they discontinued RIS in favor of their new reading bites. Since I bought a generic Galaxy Tab S2 last year, I haven't been eligible for RIS unless I took my old NC in. RIS was the last, only possible advantage of a BN branded device. From your experience, that's gone, too.

07-06-2016, 09:41 AM	#3
Solo1959 Connoisseur Posts: 73 Karma: 20000 Join Date: Feb 2011 Location: Florida Device: Kindle Oasis 2, Kindle Voyage, Kindle 5th gen, and many in the past	I used my Simple Touch with GlowLight two days ago B&N Merritt Island FL and Read In Store worked just fine Sent from my Nexus 7 using Tapatalk

07-06-2016, 10:54 AM	#4
MGlitch Wizard Posts: 2,855 Karma: 22003124 Join Date: Aug 2014 Device: Kobo Forma, Kobo Sage, Kobo Libra 2	RIS is a feature which will now either work, or it wont. Doesn't matter which Nook device you use as long as it originally had support for RIS it -can- do it still. That doesn't mean it -will- always do it. BN basically dropped actual support for it when they launched the Glowlight Plus which had a similar feature. You also likely wont get a straight answer from a BN employee because their corporate offices don't actually tell them any of this stuff.

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