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#1 |
Junior Member
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Karma: 10
Join Date: Aug 2015
Device: kobo mini
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I have a 3 year old kobo mini, which has worked well, I charged it on my desktop last night and it started a download update. After the update I have an image on the screen which looks like part of a book graphic .
I cant get to the menu to factory reset as I cant see the top half of the screen for the options. Also I tried a soft reset with a paper clip but nothing happens.. is it time for a new reader? or is there a download online that I can get into this unit. |
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#2 |
Grand Sorcerer
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Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
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Can you post a good quality photo of the screen? From your description, it sounds like it's a broken glass substrate, but a pic would help a lot.
Also post what happens to the LED light (the Mini has one, doesn't it?) when you plug it in, try to turn it off and on, etc. |
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#3 |
Junior Member
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Karma: 10
Join Date: Aug 2015
Device: kobo mini
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kobo mini partial picture
Thank you very much for replying, this is my husbands kobo and yes there are some scratches on the glass, enough that it catches your fingernail and makes a clicking sound as I run my hand over it, so I do believe you are probably right.
I will buy him a new reader, he liked the small size of it as it will go in his shirt pocket, I don't really mind which reader I buy do you have any suggestions, he only reads books that I put on it, nothing else. Do you have any suggestions. Thank you again for the reply I never would have guessed that was the problem. |
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#4 | |
Resident Curmudgeon
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Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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#5 | |
Grand Sorcerer
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Karma: 59592133
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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Quote:
That would be a very good idea. I'm sure Willowtreefarm has read our Posting Guidelines (a link is located at the bottom of every page for the convenience of all our members) and understands how helpful a photo would be in order for him to get further assistance on this issue. ![]() Don (Moderator) Last edited by Dr. Drib; 08-27-2015 at 07:52 PM. |
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#6 | |
Linux User
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Karma: 6123806
Join Date: Sep 2010
Location: Heidelberg, Germany
Device: none
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Quote:
See the 2nd picture in this post: https://www.mobileread.com/forums/sho...83#post2572783 it shows the cracks nicely, although it has next unusually little graphical noise on the front While it's not nice to have scratches in the display front either, they're not [directly] related to broken glass substrate. |
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#7 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 45,435
Karma: 59592133
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
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Moderator Notice
Those images were deleted, since they violate our Posting Guidelines for size. Please take a few moments to read our Posting Guidelines, in particular the part about the maximum image size allowed (600x600 pixels). Images that violate those guidelines will be deleted. It is every member's responsibility to read our Posting Guidelines and follow them. Thanks. |
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