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Old 05-11-2017, 11:27 AM   #1
jilgo
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What's happen with neo reader 2 in 1.8.2 firmware version?

I have a N96 dt and since I updated the firmware to version 1.8.2 I can not make annotations with the stylus in the pdf, since they are deleted and not saved.
Does anyone know how to correct this problem?
Thank you
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Old 05-12-2017, 06:33 AM   #2
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Quote:
Originally Posted by jilgo View Post
I have a N96 dt and since I updated the firmware to version 1.8.2 I can not make annotations with the stylus in the pdf, since they are deleted and not saved.
Does anyone know how to correct this problem?
Thank you
How did you update your software? OTA or MFG?
I tried to reproduce your issue on my sample N96DT and everything worked as expected in 1.8.2. Try to update using MFG method or at least to reset your device to the factory settings (think on backup of your content)
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Old 05-15-2017, 10:54 AM   #3
jilgo
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I have updated using the update by ereader and following its instructions.

I will try to do the factory reset

Thank you very much
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Old 05-17-2017, 07:49 AM   #4
jilgo
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Problem solved with factory reset!!!
Thank you!!!
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