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Old 03-20-2015, 11:18 AM   #1
nxhung
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My touch is not work any more, Please help !!!!!!!!!!!!!!
Please someone help me. I did something stupid with my Touch, and now after I make factory default and the Touch is restart and frozen as the picture I attached - Touchscreen didn't work.

My Touch is model: N905B
FCC ID: NOIKBN905B
IC: 8857A-KBN905B
SN: N905J28200078-U

Could you please help me the way to make my Touch work again ? Or send me the SD card image to help me fix this problem.

Thank you.
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Old 03-20-2015, 12:57 PM   #2
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1st thing to try would be plugging it in for a couple of hours, then trying to turn it on again. It's possible it just ran out of power if it's completely unresponsive.
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Old 03-20-2015, 07:14 PM   #3
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nxhung, after you've tried what robko has suggested, have you tired doing a reset with a paperclip and the pinhole at the back of the device? You'll need to press the paperclip in and hold it for about 15 seconds, until the light near the power slider starts blinking blue and green.

But robko is right, that you need to be sure it's well charged.

Good luck!
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Old 03-20-2015, 08:49 PM   #4
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As it is booting to the language prompt screen, unless there is a hardware problem, I would expect a factory reset to solve it. So, what was the "something stupid" you did?
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Old 03-22-2015, 09:52 PM   #5
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@davidfor: Fist my Touch is working good. But when I copied an Xcsoar software into Touch, the screeen of my Kobo is blank and no working. But bad thing is I fogort to backup the Kobo software into image.

Later, I reformated the micro SD card on my laptop (windows 7.0), and found and Touch N905C image, so I used this software to my Touch. Then you see the frozen scren as my #1 post.

Can you found the way to solve this problem, and make my Touch back to normal again ?
Last edited by nxhung; 03-22-2015 at 10:03 PM.
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Old 03-22-2015, 10:16 PM   #6
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With what you have done and the current state, the only thing I can think of is that you didn't put it back together properly. A disconnected cable is an obvious suggestion but I can't remember if there is a separate cable for the IR sensors or it uses the same as for the screen. Otherwise the IR sensors might not be positioned correctly. I've managed to do that one of the times I pulled a Touch apart.

Other than that, the only other thing is the battery. If it is flat, then the screen won't change, so make sure it is charged.
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Old 03-22-2015, 10:23 PM   #7
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Yes, I have recharge my Kobo yet, and try to use the reset factory default. But stupid thing in here is I have formated the SD card, and installed wrong software.
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Old 03-22-2015, 10:50 PM   #8
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Quote:
Originally Posted by nxhung View Post
Yes, I have recharge my Kobo yet, and try to use the reset factory default. But stupid thing in here is I have formated the SD card, and installed wrong software.
I missed the models. Your signature shows an N905B but you found a N905C image and used that. No, I wouldn't expect that to work and I'm surprised it got as far as it did. So, yes, it was a stupid thing to do

I have sent you a PM with the link to the N905B image. Restoring that should fix the ereader.
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Old 03-23-2015, 08:30 AM   #9
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@davidfor: Thank you for your link of N905B image.

I have copied the N905B image to the SDcard by HDD Raw copy tool, and turn on the Kobo. Just the blue led on for few second, then turn off again.

I have formated the SDcard by Windows 7 format soft, then copied the N905B image to the SDcard by HDD Raw copy tool, and turn on the Kobo. Just the blue led on for few second, then turn off again.

I have formated the SDcard by SDformatter soft, and copied the N905B image to the SDcard by HDD Raw copy tool, and turn on the Kobo. Just the blue led on for few second, then turn off again.

What can I do now ? Please help.

Note: I have charged to the Kobo for few hours before do any thing.
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Old 03-23-2015, 10:05 AM   #10
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you could try with a different/new SD card... if it's a larger GB you can expand the partition after copying the image and have extra storage space for your books as well... Bonus!
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Old 03-23-2015, 07:34 PM   #11
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nxhung: Other than Uschiekid's suggestion of trying a new card, I don't know. For most people, restoring the image works. When it doesn't something else is wrong.

The only other comment is that formatting the card first is pointless. The image is a bit copy of the image on another card. It replaces everything on the card. It shouldn't harm, but it was a waste of time.
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Old 03-24-2015, 06:41 AM   #12
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I got other SD card, and used the "HDD Raw copy tool" to copy the N905B image to this card. When I opened the Kobo, it's still blue led and turn off in few second. I tried to charge it in few hours, but same bad thing happened.

Do you think the "HDD Raw copy tool" is correct soft to add image to SD card ? Or do I need to use other soft ? please advise.

I read some comments that need to format the SD card by Blackbery smart phone is OK, but not to try it yet.

Now I'm very anxious and don't know how to fix my kobo, cause not many people using Kobo in our region. And no shop know how to fix it either. I sent my Kobo to the seller in Japan for warranty, but they sent it back to us and said it's not hardware fault - no warranty. And they did nothing to solve or help me fix software problem.

Could you please help me ?
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Old 03-24-2015, 07:00 AM   #13
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I don't know "HDD Raw copy tool". Have a look at Memory Upgrade Mod Guide. That has the steps and links to tools that others have used. The steps are for the Glo, but the basic steps are the same for all the Kobo ereaders.
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Old 03-24-2015, 10:21 PM   #14
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Fck... I'm so stupid !!!!!!!!!!!!!!. I forgot to unzip the image file from your link @davidfor.

Right now, my kobo back to work again. And very suprisse that the xcsoar soft work on Kobo Touch N905B.

Many thank to all of you or your help.
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Old 06-03-2015, 04:24 PM   #15
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This is copied from another thread where it probably doesn't belong. Sorry!

I have been trying everything to fix my Kobo Touch N905B. I am down to needing an image file to put on a new SD card as there are supposedly errors on the old one. Could you possibly send me the file?
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