![]() |
#1 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2014
Device: kobo
|
Kobo erased all content and will not load books
So I have the original kobo wifi and it was turned off for awhile. When I restarted it, it updated its software. And then a few days later all my content was deleted. And I mean everything--all my books and the predownloaded books, plus the instruction manual. There is nothing there now.
I tried to reset it but still the same. I tried kobo desktop but it doesn't even recognize that there is an ereader. Same with calibre, it keeps giving me a communication error I can see that the ereader is connected to the computer. And its file contents have nothing in it. Tried kobo support, but honestly that was laughable. Any suggestions??? ![]() |
![]() |
![]() |
![]() |
#2 | |
Connoisseur
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 66
Karma: 12538
Join Date: Oct 2011
Device: Kobo Wifi, Kobo Glo HD
|
Quote:
https://www.mobileread.com/forums/sho...d.php?t=230628 This involves replacing the internal SD card with a new one created from an image that some of our kind members make available. But you should note that many people report that after convincing Kobo Support of the problem, Kobo is replacing the Wifi with a Touch for free. You might skim through the other threads to see how they did it before going to the trouble of operating on your Kobo. |
|
![]() |
![]() |
Advert | |
|
![]() |
#3 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2014
Device: kobo
|
Thanks! Got in touch again with kobo and convinced them that is was their update that bricked my kobo and although it is way past the waranty they are sending me a replacement one.
|
![]() |
![]() |
![]() |
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Mini Mini Can't/Won't Load Content From Kobo | delph | Kobo Reader | 14 | 07-06-2013 04:30 PM |
Where's best to load books on the Kobo Touch | Brianrh | Kobo Reader | 5 | 02-09-2012 02:35 PM |
How to load books on giveaway Kobo without user? | formacmeg | Kobo Reader | 17 | 10-31-2011 07:47 PM |
Touch Kobo doesn't load books | jfca283 | Kobo Reader | 5 | 09-07-2011 09:28 PM |
Can only load 50 books onto my Kobo? | Medieval Guy | Kobo Reader | 6 | 06-27-2010 04:41 PM |