Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 12-27-2014, 02:50 PM   #1
canadiangrl
Junior Member
canadiangrl began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Dec 2014
Device: kobo
Kobo erased all content and will not load books

So I have the original kobo wifi and it was turned off for awhile. When I restarted it, it updated its software. And then a few days later all my content was deleted. And I mean everything--all my books and the predownloaded books, plus the instruction manual. There is nothing there now.
I tried to reset it but still the same. I tried kobo desktop but it doesn't even recognize that there is an ereader. Same with calibre, it keeps giving me a communication error
I can see that the ereader is connected to the computer. And its file contents have nothing in it.
Tried kobo support, but honestly that was laughable.
Any suggestions???
canadiangrl is offline   Reply With Quote
Old 12-28-2014, 12:29 PM   #2
BryanK
Connoisseur
BryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameterBryanK can solve quadratic equations while standing on his or her head reciting poetry in iambic pentameter
 
Posts: 66
Karma: 12538
Join Date: Oct 2011
Device: Kobo Wifi, Kobo Glo HD
Quote:
Originally Posted by canadiangrl View Post
So I have the original kobo wifi and it was turned off for awhile. When I restarted it, it updated its software...
There are several threads for exactly this problem. Here's one of them:
https://www.mobileread.com/forums/sho...d.php?t=230628

This involves replacing the internal SD card with a new one created from an image that some of our kind members make available.

But you should note that many people report that after convincing Kobo Support of the problem, Kobo is replacing the Wifi with a Touch for free. You might skim through the other threads to see how they did it before going to the trouble of operating on your Kobo.
BryanK is offline   Reply With Quote
Advert
Old 01-02-2015, 01:08 AM   #3
canadiangrl
Junior Member
canadiangrl began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Dec 2014
Device: kobo
Thanks! Got in touch again with kobo and convinced them that is was their update that bricked my kobo and although it is way past the waranty they are sending me a replacement one.
canadiangrl is offline   Reply With Quote
Reply


Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Mini Mini Can't/Won't Load Content From Kobo delph Kobo Reader 14 07-06-2013 04:30 PM
Where's best to load books on the Kobo Touch Brianrh Kobo Reader 5 02-09-2012 02:35 PM
How to load books on giveaway Kobo without user? formacmeg Kobo Reader 17 10-31-2011 07:47 PM
Touch Kobo doesn't load books jfca283 Kobo Reader 5 09-07-2011 09:28 PM
Can only load 50 books onto my Kobo? Medieval Guy Kobo Reader 6 06-27-2010 04:41 PM


All times are GMT -4. The time now is 09:22 PM.


MobileRead.com is a privately owned, operated and funded community.