Overdrive duplicate problem

4691mls · 07-01-2019, 07:56 PM

I've had my Clara a couple of weeks and this is the second time this has happened. When I synced the reader one (not all) of my library books got duplicated. The old copy can no longer be read. If I try to open it I just get a screen offering me options to Buy Now or Read Preview.

I can open and read the new copy but it doesn't have any bookmarks or annotations that were in the first copy. It just opens to the title page and I have to figure out where I had left off.

This seems random since it hasn't happened every time I sync.

My has this happened to anyone else?

Barbara1955 · 07-01-2019, 09:53 PM

Are you not finished reading the e-book Before the time is up?

Once returned & you reorder you Loose all your personal Bookmarks ect

4691mls · 07-01-2019, 11:07 PM

Both times this happened there was plenty of time left on the book. On the book this happened on today there are still 10 days left on the original checkout period.

rosalita · 07-02-2019, 09:21 AM

This happens to me randomly as well, on my Forma. I don't know why it happens as there doesn't seem to be any rhyme or reason to it (in all cases mine had days left on the loan period) but it sure is annoying.

4691mls · 07-02-2019, 09:28 AM

Thanks for letting me know I'm not the only one!

This one was annoying because it's a cozy mystery and I had made annotations where all the characters were introduced so I could easily check back and remind myself who they were.

Barbara1955 · 07-02-2019, 10:39 AM

Contact your library or overdrive report this problem to them.

4691mls · 07-02-2019, 11:27 AM

I've never had this problem with library books on other devices so I assume it's something to do with Kobo's unique delivery method.

07-01-2019, 07:56 PM	#1
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	Overdrive duplicate problem I've had my Clara a couple of weeks and this is the second time this has happened. When I synced the reader one (not all) of my library books got duplicated. The old copy can no longer be read. If I try to open it I just get a screen offering me options to Buy Now or Read Preview. I can open and read the new copy but it doesn't have any bookmarks or annotations that were in the first copy. It just opens to the title page and I have to figure out where I had left off. This seems random since it hasn't happened every time I sync. My has this happened to anyone else?

07-01-2019, 09:53 PM	#2
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Are you not finished reading the e-book Before the time is up? Once returned & you reorder you Loose all your personal Bookmarks ect Last edited by Barbara1955; 07-01-2019 at 10:05 PM.

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07-01-2019, 11:07 PM	#3
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	Both times this happened there was plenty of time left on the book. On the book this happened on today there are still 10 days left on the original checkout period.

07-02-2019, 09:21 AM	#4
rosalita Connoisseur Posts: 66 Karma: 10 Join Date: May 2014 Location: Iowa Device: Kobo Glo HD, Kobo Forma, Kindle Paperwhite 3	This happens to me randomly as well, on my Forma. I don't know why it happens as there doesn't seem to be any rhyme or reason to it (in all cases mine had days left on the loan period) but it sure is annoying.

07-02-2019, 09:28 AM	#5
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	Thanks for letting me know I'm not the only one! This one was annoying because it's a cozy mystery and I had made annotations where all the characters were introduced so I could easily check back and remind myself who they were.

07-02-2019, 10:39 AM	#6
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Contact your library or overdrive report this problem to them.

07-02-2019, 11:27 AM	#7
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	I've never had this problem with library books on other devices so I assume it's something to do with Kobo's unique delivery method.

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