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#1 |
Member
![]() Posts: 15
Karma: 22
Join Date: Aug 2012
Device: Android
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Need help with mark 2 WIFI
I have a Kobo Wifi that has recently developed some odd behaviour:
I tried to reconstruct a .kobo directory with a downloaded database, but while Calibre will now see the normal free books when I connect the device, the device itself still does not see anything. I realize this is just a mark 2, but I'd still like to get it back up and running. Any advice? If anyone has a mark 2, I'd love to get a complete .zip of your .kobo directory to try and get mine back up and running. |
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#2 |
Grand Sorcerer
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Karma: 78910112
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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It's actually well worth while to reach out to the Kobo helpdesk. Quite a few people have of late been having issues with the Kobo WiFi that seem to be related to the most recent upgrades pushed to it.
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#3 |
Member
![]() Posts: 15
Karma: 22
Join Date: Aug 2012
Device: Android
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I tried that. They were particularly unhelpful - tech support by checklist. "Get a paperclip and push it in the little hole in the back" was about all they had. Outsourced.
What is the internal storage? Is it a microsd card inside? If anyone has a kobo wifi and can help me with a zip of the .kobo folder it would be helpful. |
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#4 |
Grand Sorcerer
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 13,474
Karma: 78910112
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
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Well escalate it via Twitter then...
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#5 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Oct 2014
Device: Kobo Wifi
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Did you find a solution in the end? I've got the exact same problem.
I tried to reconstruct the .kobo directory based off kobo-dir-fresh-1.4.zip in this thread https://www.mobileread.com/forums/showthread.php?t=88445 but I think those files are too old for the ereader software (v1.9.11). Currently Kobo Desktop recognizes the ereader but it reports a 'USB error' trying to sync to it. |
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#6 |
Member
![]() Posts: 15
Karma: 22
Join Date: Aug 2012
Device: Android
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Unfortunately I wasn't able to find an image to restore it with. I ended up talking to Kobo again and they replaced the unit with a Kobo Touch. I was actually disappointed because I liked the old unit and it was eminently fixable. But try explaining to an offshore "tech support by checklist" worker that you don't want a new unit, you just want an image so you can fix it yourself.
Needless to say the first thing I did when I got the Touch was to take the back off, take the microSD card out and image it. And a good thing too, because I think I got a refurbished unit and there is something subtly wrong with it. I've had to restore from image twice. I love the Kobos, but their OS and software is very fragile. |
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#7 | |||
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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#8 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Oct 2014
Device: Kobo Wifi
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I managed to get a sd image from another member here and flashed that to the internal sd card. That fixed my problems. See https://www.mobileread.com/forums/sho...d.php?t=230628
However, it was a real pain to open the Kobo, extract the micro SD and write the new image. I can see why Kobo just replaces any units that have this problem. Last edited by timlb; 11-14-2014 at 10:43 PM. |
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